Stories by Sharryn Napier
How to navigate the micro-macro dichotomy of GenAI
Tue, 18th Jun 2024
#
cx
#
martech
#
personalisation
Business leaders must balance generative AI's vast benefits with short-term deployment challenges to navigate its transformative yet complex potential.
IWD 2023: How open source and AI can solve Australia’s skills shortage
Wed, 8th Mar 2023
#
apm
#
open source
#
ai
Demand for developers continues to outstrip supply, and this mismatch poses a major threat to Australian companies looking to compete on the world stage.
Building a business case for observability
Wed, 3rd Mar 2021
#
crm
#
martech
#
customer service
Investing in observability can help businesses deliver seamless customer experiences, but conveying its ROI is a challenge for CTOs.
Cloud migration needs to be an urgent priority for enterprises
Tue, 23rd Jun 2020
#
hybrid & remote work
#
cloud services
#
wfh
The COVID-19 pandemic has heightened the urgency for enterprises to prioritise cloud migration to support a sustainable remote workforce and drive innovation.
The fight for power in the Fourth Industrial Revolution
Wed, 24th Apr 2019
#
data analytics
#
martech
#
planning
The Fourth Industrial Revolution is set to have a profound impact on society. Here's how organisations can adapt. #technology #digital #business.