Holiday Reply Desk helps retailers handle Black Friday
2 days agoIt offers retailers a low-cost offline workflow for handling Black Friday support spikes without linking into live payment or order systems.
Kiwi stories
AI assistants give patchy recommendations to NZ firms
Small businesses searching for AI help may see wildly different suppliers, as six assistants leaned heavily on a narrow set of online listicles and directories.
New Zealanders lose NZD $503.5 million to scams
Nearly three-quarters of adults said they could spot a scam, yet 44% of those targeted still engaged, with losses topping NZD $503.5 million.
Air New Zealand launches mobile service with One NZ
Travellers and domestic customers can now buy Air New Zealand Mobile, an eSIM and prepaid plan aimed at cutting roaming costs and widening the airline's revenue.
Nearly half of Kiwis use phones with faults, survey finds
Many users are putting off replacements despite faults, as battery life emerges as the biggest problem in a survey of New Zealanders.
Jamie Beaton wins EY entrepreneur of the year New Zealand
The prize underscores Crimson Education's rise from a local start-up to a global education group supporting tens of thousands of families worldwide.
Businesses turn to AI to query live operational data
Businesses are increasingly using AI assistants to pull live answers from sales, stock and staffing systems, reducing reliance on static reports.
Editor Interviews
Conversations with technology leaders, founders and operators.
Adobe CTO on plans for AI agents to access Adobe tools
Customers could soon use ChatGPT, Gemini or Claude inside Adobe's creative apps, with some file-editing tools due in a private beta in early 2027.
3 days ago
Adobe plans MCP access for AI agents to desktop apps
Creative Cloud users may soon let outside AI agents drive Adobe apps for tasks such as rotoscoping and image hole filling, starting on desktop.
4 days ago
Inside Adobe's fast-moving AI partnerships team
Adobe is accelerating AI dealmaking as it pushes its models into rival platforms and brings outside systems into its own apps.
4 days ago
Exclusive: Adobe pushes for global AI creator protections
Creators could gain new protections from commercial AI style copying as Adobe lobbies regulators in several countries for clearer licensing rules.
5 days ago
Expert Opinions
More opinions →
Plan for the day the automation fails in the warehouse
Businesses risk costly disruption if warehouse robots meet damaged stock, poor data or a system outage, Thomax's Thomas Jackson warns.
2 days ago
Holiday Promo Abuse: How Fake Sign-Ups Drain Your Sales Budget
Fake holiday sign-ups can drain margins, distort demand data and leave retailers paying discounts, shipping and support costs for worthless accounts.
2 days ago
Why online retailers get declined in November: stock finance before peak season
Late October applications often fail because lenders see a cash trough, not a healthy seasonal retailer gearing up for November peak sales.
5 days ago
There is no such place as APAC
11 days ago
Why revenue leaders need a connected commerce chain
17 days ago
AI Investment in Australia and New Zealand Drives Data Focus
18 days ago
6 Steps to Get Property Data Ready for Real Estate Technology
24 days ago
Latest News
More news →
NZ On Air overhauls music funding with global push
New funding rounds from 2027 will help artists build audiences, tour more often and chase overseas opportunities as streaming overtakes radio.
Foster Moore & Bundesanzeiger launch GRX venture
Businesses could soon verify company details faster across borders as Foster Moore and Bundesanzeiger's GRX pilot links official registers without a central database.
SyncHub says AI queries drive demand for live data
Businesses are shifting from dashboards to plain-English queries as SyncHub links live operational data to AI tools such as Claude and ChatGPT.
Swipesum launches CPO to fix merchant payments costs
Merchants facing rising card-processing fees may get a single command centre as the St. Louis firm bundles software with human payments support.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Anthony Caruana
Interviews Editor
Anthony has been living and breathing technology since he was a child. He has contributed to almost every major technology publication in Australia as well as editing a few along the way. In his spare time, he likes to run, especially on trails, and plays Australian Rules football through the winter.
David Shilovsky
Interviews Editor
David joins us from a primarly sports reporting background, but has a keen interest across all facets of technology, especially any Apple product, the latest in OLED televisions and gaming consoles. He brings significant editorial experience to the role, with various digital and print publications on his CV. In his spare time, David enjoys watching or playing sport, playing video games and checking out live music.
Donovan Jackson
Interviews Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
Jake MacAndrew
Interviews Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
Analyst Insights
Industry research and analysis from leading firms.
Zendesk launches outcome AI platform with new pricing
Customers will pay for resolved issues instead of software seats as Zendesk ties AI billing to verified service outcomes and business work.
4 days ago
Kantata launches AI business intelligence for services
Professional services firms can now query their finance and delivery data in natural language, cutting delays that slow decisions on margins and staffing.
Last week
Drumbeat CEO: PR was never broken, just out of reach
Drumbeat CEO Barney Chunn says AI-powered targeting can bring PR within reach of high-growth companies that couldn't previously afford an agency retainer.
Last week
Cloudinary named Gartner Leader in digital asset management
The shift boosts Cloudinary's standing as brands race to automate image and video management across websites, apps and marketing channels.
Last month