Eagle Eye teams up with Playable on gamified loyalty
about 18 hours agoRetailers could keep shoppers engaged between purchases as the tie-up links games to loyalty rewards and first-party data collection.
Kiwi stories
Spark Upgrader lets users stack phone trade-in offers
Many New Zealanders could be sitting on valuable handsets, with Spark saying 70% of households have at least one unused mobile phone.
NZ On Air joins trans-Tasman kids content incubator
New Zealand creators could win production backing as the scheme opens access to workshops, mentorship and up to NZD $748,000 in support.
AskNicely & JAVLN partner to boost broker retention
The tie-up could help brokers spot at-risk clients earlier by linking service records with real-time feedback before renewals are due.
Epson opens Auckland centre to mark 40 years in NZ
The Freemans Bay site gives customers hands-on access to Epson's range as the company seeks to deepen its business footprint in New Zealand.
NZ firms need better systems before scaling AI, Reframr
Only 2% of New Zealand organisations see themselves as AI teamwork leaders, as most spending still favours technology over people.
New Zealand launches Cyber Smart Week with scam warning
Rising AI-driven scams are prompting agencies to push basic defences, as the annual awareness drive urges New Zealanders to act before breaches bite.
Editor Interviews
Conversations with technology leaders, founders and operators.
GitHub: Developers aren't disappearing. They're leveling up
AI is pushing software teams into higher-value roles, with GitHub saying developers are moving from coding to orchestration and business alignment.
3 days ago
Voice AI is bringing the phone call back to business
No story details were provided, leaving readers unable to gauge Twilio's latest move or its impact.
Last month
AI transforms CX to go beyond the chatbot
Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.
Last month
Customers at the centre of Adobe's new AI evangelist role
Adobe is using the post to help customers navigate AI adoption while feeding regional priorities back into its global product strategy.
Wed, 26th Aug 2026
Expert Opinions
More opinions →
7 Steps to Implement Digital Identity Verification Successfully
Poorly designed checks can block genuine customers or let fraudsters through, so leaders need a risk-based verification flow that preserves conversion.
2 days ago
AI in Retail is Only as Good as its Data Foundation
Retailers risk losing customer loyalty to AI agents unless they clean and enrich data, as BCG says GenAI browser traffic to US sites is up 4,700%.
4 days ago
The working capital hiding on warehouse shelves
Heavy industry sites can free up cash by tackling slow, obsolete spares that inflate inventory and distort balance sheets.
9 days ago
Fluent is not factual: Why AI needs verified data in APAC
15 days ago
The next eCommerce interface may not be a screen
16 days ago
B2B E-commerce Is Going Digital. Are APAC Businesses Ready?
16 days ago
The Innovation That Lounges Really Need
17 days ago
Latest News
More news →.webp)
DataMasque joins MAS PathFin.ai for privacy-preserving AI
Financial firms can now assess privacy-preserving AI tools faster as DataMasque joins MAS's PathFin.ai library to mask sensitive customer data.
JAVLN launches CRM for brokers lacking client tracking
Nearly half of Australian broking firms still lack a CRM, leaving client follow-up scattered across spreadsheets, inboxes and whiteboards.
Singapore Airlines unveils new amenity kits & sleeper suits
Passengers on flights over six hours will get branded sleepwear and refreshed kits as the carrier sharpens cabin differentiation ahead of 2026.
Attekus adds Fat Zebra payments for councils & venues
Users of Attekus software can now pay for bookings in one checkout, helping councils and venues cut friction for more than 140 organisations.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors..webp)
Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Anthony Caruana
Interview Editor
Anthony has been living and breathing technology since he was a child. He has contributed to almost every major technology publication in Australia as well as editing a few along the way. In his spare time, he likes to run, especially on trails, and plays Australian Rules football through the winter.
David Shilovsky
Interview Editor
David joins us from a primarly sports reporting background, but has a keen interest across all facets of technology, especially any Apple product, the latest in OLED televisions and gaming consoles. He brings significant editorial experience to the role, with various digital and print publications on his CV. In his spare time, David enjoys watching or playing sport, playing video games and checking out live music.
Donovan Jackson
Interview Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
Jake MacAndrew
Interview Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
Analyst Insights
Industry research and analysis from leading firms.
Oracle launches Fusion Claw for autonomous business tasks
Businesses can now delegate more complex finance, HR and supply chain work to governed AI, as Oracle expands its agentic software suite to 75 applications.
3 days ago
Smart Communications boosts AI migration for enterprises
By cutting template rebuilds, the update could lower switching costs for insurers, banks and other regulated firms modernising customer communications.
Last week
Smartsheet named Gartner leader as it expands AI tools
The ranking bolsters Smartsheet's pitch to big companies as it adds governed AI tools that support more than 100 million requests a year.
Last week
MongoDB launches Atlas Agent Engine for production AI
Customers can now run AI agents with built-in memory and governance as MongoDB tries to move them from pilots into daily use.
This month