ACI & Cognizant test card processing on AWS at scale
about 15 hours agoBanks weighing cloud migration got fresh evidence after the platform handled more than double its target load on AWS with no failed transactions.
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Kiwi stories
realestate.co.nz tops workplace ranking again in NZ
Staff sentiment rose to 95% at the property website as it balanced rapid growth with extra leave, health cover and training support.
GENERAL New Zealand names 2026 partner award winners
Dealer networks remain central to GENERAL New Zealand's market as Absolute Air Conditioning & Refrigeration and Ace Heat Pumps top the 2026 awards.
Fresh Minds & Groov partner on workplace wellbeing
Only 3% of workers use traditional programmes, leaving employers under pressure to make mental health help easier to access before crises hit.
It took 20 years to start regulating social media - will AI controls come sooner?
Public pressure for AI guardrails is surging faster than it did for social media, as Australia joins a growing coalition urging action.
Author-it demo shows AI clashes in regulated sectors
In regulated industries, conflicting document versions can turn AI answers into audit risks, service errors and costly rechecks.
Auckland to host game developers conference after boom
The sector's NZD $1 billion revenue milestone gives the city a stronger case for attracting talent, investors and digital exports.
Editor Interviews
Conversations with technology leaders, founders and operators.
AI transforms CX to go beyond the chatbot
Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.
This month
Customers at the centre of Adobe's new AI evangelist role
Adobe is using the post to help customers navigate AI adoption while feeding regional priorities back into its global product strategy.
Last month
Jamf launches AI Governance to enhance visibility, security
IT teams can now track AI models on Apple fleets to curb data leaks and token spend as businesses wrestle with shadow AI.
Last month
Zendesk's outcome-based pricing balances AI with human touch
Businesses will pay only for closed support cases under Zendesk's new model, as the software group ties AI automation to human fallback.
Last month
Expert Opinions
More opinions →
AI assistants now read online stores more than twice as often as Google. Most retailers ...
Many retailers are missing live customer queries because AI assistants now fetch product pages far more often than Google does.
about 18 hours ago
Some AI risks more subtle than others
Widespread use of chatbots and drafting tools may leave workers less able to verify outputs or think independently, Walsh said.
4 days ago
How AI is changing business planning
Better forecasting is becoming a competitive necessity as AI lets firms test thousands of scenarios to protect margins and respond faster to shocks.
5 days ago
When fuel costs go up, should you raise your prices? 4 questions ...
5 days ago
How multi-shopper AI is transforming retail store operations
5 days ago
Are you still panning? There is a better way to extract mainframe gold
8 days ago
Looking for cyber risk in the wrong places
8 days ago
Latest News
More news →
Restaurant Brands deepens search partnership with Optimisers
Accurate location data is now central to how diners find KFC, Pizza Hut and Taco Bell in New Zealand across search, maps and AI tools.
TechnologyOne launches AI tools for students & councils
Students, council residents and back-office staff may see faster service as the software group embeds AI into everyday workflows.
Asia Pacific firms demand faster cross-border payments
Delayed overseas transfers are costing Asia Pacific firms money and loyalty, as most want near-instant payments but few get them.
Havas Play & iion launch playable ads in ANZ & APAC
Brands across ANZ and APAC will be able to launch interactive ads faster as Havas Play and iion cut playable-build times to days, not weeks.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Mara Sugue
News Editor
Mara is a writer and editor from Manila with a background in the social sciences. Her work in writing and editorial has taken her across a range of subjects, and it's this variety that keeps her interested in what she does. Outside of work, she can usually be found with a book, planning her next trip or at the climbing gym.
Mike Bishara
Features Editor
Mike has a long history writing about the infrastructure, building, construction and safety industries. These days he covers these topics for our Industrial-focused news sites across Australia and New Zealand.
Raphael Veloso
News Editor
Raphael has been chasing stories since his university days, starting out in campus journalism before making his way into professional newsrooms. A journalism graduate, he now writes and edits technology and business stories at TechDay. When he’s not working, you can probably find him reading, writing, or hanging out with his two loving dogs, Fiona and Luca.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Analyst Insights
Industry research and analysis from leading firms.
Certinia expands Veda AI for professional services
Only 20% of services and IT leaders say AI beat expectations, prompting Certinia to add 14 agents to target clearer returns.
Last week
Avalara launches Aviator AI hub for tax compliance
Existing customers get the AI tool at no extra cost for now, as Avalara targets gaps in tax workflows and audit readiness.
Last week
DigiCert launches AI Trust Manager for agent control
Australian organisations are facing rising AI security incidents, and the new tool aims to close governance gaps as agents spread across systems.
Last week
Avalara named Leader in IDC MarketScape e-invoicing
Businesses facing fast-changing e-invoicing rules may gain a simpler route to compliance as Avalara's single API lets them activate mandates by configuration.
This month