Merchants face internal fraud blind spot, report warns
about 2 hours agoFewer than four in ten affected merchants are monitoring employee fraud, leaving seasonal hiring spikes to widen losses from chargebacks and refunds.
Kiwi stories
Spark mobile revenue returns to growth as dividend rises
Higher cash generation allowed Spark to lift its full-year payout to 16 cents a share as mobile service revenue returned to growth.
New Zealand cyber incidents needing specialist support rise
More New Zealand cyber incidents are now being escalated for specialist help, even as total reports stayed broadly steady in the June quarter.
The human side of being future ready
Cyber defences falter when staff know the rules but still fail to act, making psychology as important as software for resilience.
2degrees turns on default blocks for malicious sites
The default filter could spare 2degrees customers from scams and phishing attempts without any sign-up, app or settings change.
New Zealand health providers face rising care pressures
Ageing demand, labour shortages and higher costs are forcing providers to tighten planning and reporting to keep services sustainable.
Kardex launches PortScale weighing system in New Zealand
Warehouses facing labour shortages can now spot picking errors in real time as Kardex rolls out PortScale for AutoStore sites in New Zealand.
Editor Interviews
Conversations with technology leaders, founders and operators.
Zendesk's outcome-based pricing balances AI with human touch
Businesses will pay only for closed support cases under Zendesk's new model, as the software group ties AI automation to human fallback.
3 days ago
Cvent says event success lies in genuine human interaction
Hybrid formats are helping organisers broaden reach without losing the in-room relationships that still drive trust, leads and donations.
3 days ago
ClickHouse customer base soars on back of AI demand
AI agents are driving a sharp rise in demand for the real-time data platform, which added 1000 customers early in 2026 to top 4000.
Last week
SAS Innovate: New era of scams requires novel solutions
Australians are losing billions as AI-driven fraud pushes banks, telcos and platforms to share scam data faster and stop payments earlier.
This month
Expert Opinions
More opinions →
Trusted, real-time customer context: The foundation for faster decisions
Fast-moving travel and hospitality brands risk missed bookings unless they unify customer data in real time across marketing, care and operations.
about 9 hours ago
6 Pillars of data quality and strategies for improving your data
Poor data quality is driving costly errors, weaker customer service and missed revenue unless organisations keep records accurate and current.
about 14 hours ago
For sensitive health categories, eCommerce can remove more than just the ...
Discreet packaging, clearer product information and easier repeat ordering are helping buyers of continence products avoid embarrassment and confusion.
1 day ago
Breaking through the spreadsheet ceiling: Why growing export ...
1 day ago
Most pharma AI is borrowed, ours is built
3 days ago
Why You Need Phone Validation in Your Customer Data Toolkit
7 days ago
Customer data integration: A data quality checklist
9 days ago
Latest News
More news →
Ant International launches FalconTST 2.0 for banks
Barclays, Citi, Deutsche Bank and Standard Chartered are using the model to improve cash-flow and FX forecasts, with accuracy above 93%.
Ui Ai launches Amica digital employee for customer service
Businesses facing staffing pressures may use Ui Ai's Amica to handle customer queries, orders and leads around the clock.
Eskimo adds stablecoin payments for travel eSIM plans
Travellers buying eSIM data in 175 countries can now pay with stablecoins as Eskimo seeks faster checkout and wider payment choice.
Wearables set for USD $1 trillion revenue boom by 2032
Higher-priced smartwatches and earbuds are expected to drive more than USD $1 trillion in wearables revenue by 2032, Counterpoint says.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Donovan Jackson
Interview Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
Jake MacAndrew
Interview Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key. Previously living in Edinburgh, he's back in his hometown of Toronto.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
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Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Mark Tarre
News Chief
Mark Tarre is the News Chief at TechDay, where he leads newsroom operations across the global network and oversees the accuracy, quality, and relevance of industry news coverage. A journalist and PR writer with nearly a decade of experience, he has worked across newsrooms, public relations, and digital publishing. He holds a degree in journalism.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Analyst Insights
Industry research and analysis from leading firms.
Jamf launches native AI governance controls for Mac in ANZ
IT teams in Australia and New Zealand can now police AI apps on managed Macs as Jamf adds endpoint-level controls and audit reporting.
Today
SAP Concur launches AI tools for travel & expenses
Finance teams could cut manual work and tighten oversight as SAP Concur rolls out AI tools for approvals, cards and meeting planning.
Yesterday
Infios named a leader in IDC MarketScape assessments
Rising fulfilment complexity is pushing manufacturers and retailers towards AI tools that can route stock, orders and delivery promises more effectively.
Last week
Blue Yonder unveils AI tools & sustainability findings
Supply chain leaders are under pressure as Blue Yonder's survey finds sustainability slipping down priorities despite mounting climate and inflation risks.
Last week