Mastercard launches SME report as firms prioritise stability
24 minutes agoNew research shows 68% of SMEs now value stability over rapid expansion, prompting Mastercard to add business tools and cyber support.
Kiwi stories
Zebra RFID lifts Spex warehouse picking efficiency 50%
Paper-based dispatch at the New Zealand manufacturer has been replaced with RFID tracking, cutting some picking tasks from 15 minutes to five.
realestate.co.nz tops workplace ranking again in NZ
Staff sentiment rose to 95% at the property website as it balanced rapid growth with extra leave, health cover and training support.
GENERAL New Zealand names 2026 partner award winners
Dealer networks remain central to GENERAL New Zealand's market as Absolute Air Conditioning & Refrigeration and Ace Heat Pumps top the 2026 awards.
Fresh Minds & Groov partner on workplace wellbeing
Only 3% of workers use traditional programmes, leaving employers under pressure to make mental health help easier to access before crises hit.
It took 20 years to start regulating social media - will AI controls come sooner?
Public pressure for AI guardrails is surging faster than it did for social media, as Australia joins a growing coalition urging action.
Author-it demo shows AI clashes in regulated sectors
In regulated industries, conflicting document versions can turn AI answers into audit risks, service errors and costly rechecks.
Editor Interviews
Conversations with technology leaders, founders and operators.
Voice AI is bringing the phone call back to business
No story details were provided, leaving readers unable to gauge Twilio's latest move or its impact.
3 days ago
AI transforms CX to go beyond the chatbot
Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.
Last month
Customers at the centre of Adobe's new AI evangelist role
Adobe is using the post to help customers navigate AI adoption while feeding regional priorities back into its global product strategy.
Wed, 26th Aug 2026
Jamf launches AI Governance to enhance visibility, security
IT teams can now track AI models on Apple fleets to curb data leaks and token spend as businesses wrestle with shadow AI.
Mon, 24th Aug 2026
Expert Opinions
More opinions →
The next eCommerce interface may not be a screen
AI agents could soon handle shopping, payments and support in the background, forcing businesses to strengthen trust as screens fade from view.
about 20 hours ago
B2B E-commerce Is Going Digital. Are APAC Businesses Ready?
APAC firms face tougher onboarding, fraud and compliance demands as buyers increasingly expect B2B transactions to be as seamless as retail.
about 20 hours ago
The Innovation That Lounges Really Need
Travellers are increasingly left stranded at busy airports as lounge demand surges, prompting LoungePair to push backup access to restaurants and other amenities.
1 day ago
AI assistants now read online stores more than twice as often as ...
3 days ago
Some AI risks more subtle than others
6 days ago
How AI is changing business planning
7 days ago
When fuel costs go up, should you raise your prices? 4 questions ...
7 days ago
Latest News
More news →
Bazaarvoice & Bluefish team up on AI recommendations
Brands risk losing sales when AI shopping tools cite the wrong details, as the new tie-up flags errors and boosts review visibility.
Mambu & Mastercard team up on cross-border payments
Banks could add faster, more transparent overseas transfers to digital apps without costly from-scratch integrations under the tie-up.
TNS launches bring-your-own-app feature for terminals
Unattended operators can now tailor customer screens without shouldering PCI compliance and payment certification on TNS terminals.
Terrabank partners TerraPay & Mozrt on global payments
Customers will gain faster, lower-cost cross-border transfers as Terrabank taps TerraPay's network of bank accounts and digital wallets.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Mara Sugue
News Editor
Mara is a writer and editor from Manila with a background in the social sciences. Her work in writing and editorial has taken her across a range of subjects, and it's this variety that keeps her interested in what she does. Outside of work, she can usually be found with a book, planning her next trip or at the climbing gym.
Mike Bishara
Features Editor
Mike has a long history writing about the infrastructure, building, construction and safety industries. These days he covers these topics for our Industrial-focused news sites across Australia and New Zealand.
Raphael Veloso
News Editor
Raphael has been chasing stories since his university days, starting out in campus journalism before making his way into professional newsrooms. A journalism graduate, he now writes and edits technology and business stories at TechDay. When he’s not working, you can probably find him reading, writing, or hanging out with his two loving dogs, Fiona and Luca.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
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Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Analyst Insights
Industry research and analysis from leading firms.
Abbyy names Paula Sanders Chief Customer Experience Officer
The restructure aims to cut handoffs between sales, support and implementation as software buyers demand clearer ownership after purchase.
Yesterday
Certinia expands Veda AI for professional services
Only 20% of services and IT leaders say AI beat expectations, prompting Certinia to add 14 agents to target clearer returns.
Last week
Avalara launches Aviator AI hub for tax compliance
Existing customers get the AI tool at no extra cost for now, as Avalara targets gaps in tax workflows and audit readiness.
Last week
DigiCert launches AI Trust Manager for agent control
Australian organisations are facing rising AI security incidents, and the new tool aims to close governance gaps as agents spread across systems.
Last week