AnywhereNow teams with Meridian IT on Microsoft Teams
22 minutes agoBusinesses can now add AI-driven customer service inside Microsoft Teams as AnywhereNow and Meridian IT bundle deployment and support around existing systems.
Kiwi stories
Labour promises to set up AI regulator, copyright rules if elected
The plan would give New Zealand a dedicated AI office and tougher copyright protections, aiming to curb risks and share gains with workers.
New Zealand NH90 helicopter hits 3,000 flight hours
Heavy use in disaster relief and military missions has made New Zealand's NH90 fleet the first in the world to log 3,000 hours in service.
New Zealand firms turn to AI for productivity gains
Pressure to lift output is pushing Kiwi businesses to embed AI in daily communications, with labour productivity up to 40% below peers.
2degrees to take over Now New Zealand business customers
Regional firms across New Zealand will be shifted to 2degrees over the coming months as Now closes its business operations.
Revolut NZ potential changes with bank application
Revolut customers in New Zealand could see their accounts converted to bank accounts, with new terms if the proposed changes take effect.
Retailers warned against displaying images of suspected shoplifters
Privacy and defamation risks are mounting as Auckland retailers post suspected shoplifters' CCTV images, experts say.
Editor Interviews
Conversations with technology leaders, founders and operators.
AI transforms CX to go beyond the chatbot
Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.
Today
Customers at the centre of Adobe's new AI evangelist role
Adobe is using the post to help customers navigate AI adoption while feeding regional priorities back into its global product strategy.
Last month
Jamf launches AI Governance to enhance visibility, security
IT teams can now track AI models on Apple fleets to curb data leaks and token spend as businesses wrestle with shadow AI.
Last month
Zendesk's outcome-based pricing balances AI with human touch
Businesses will pay only for closed support cases under Zendesk's new model, as the software group ties AI automation to human fallback.
Last month
Expert Opinions
More opinions →
Why Email and Phone Append Matter for Prescreen Campaigns
Campaigns can fail at the final mile if stale inboxes and recycled numbers keep time-sensitive offers from reaching the right consumers.
about 10 hours ago
Corporate travel is built for the traveller. Finance inherits the mess
Month-end chaos and FBT risk persist when travel data is scattered across booking, card and expense systems, leaving finance to reconstruct trips.
about 12 hours ago
6 Industries that need address verification
Bad address data can now trigger missed deliveries, compliance gaps and fraud risks across sectors from retail to healthcare.
6 days ago
Aviation communications become vital to supply chains
6 days ago
Four rules for outcome based SaaS pricing in the AI era
8 days ago
How AI is modernising maritime procurement
12 days ago
Fragmented payment systems are costing your business
13 days ago
Latest News
More news →
TerraPay & Alipay+ link wallets for QR payments abroad
Travellers using 15 African wallets will soon be able to scan and pay at more than 150 million overseas merchants via Alipay+.
Feedstead launches Shopify supplier price review tool
Retailers can now review supplier cost changes in browser before updating Shopify prices, with large rises flagged for approval and export only.
Mastercard & Backbase launch AI banking collaboration
Banks on Backbase's platform will gain access to Mastercard's AI tools as lenders race to turn experiments into production systems.
OceanBase tops Asia & Oceania database market in 2025
Demand for databases that can handle AI and hybrid cloud workloads has lifted OceanBase to the top of Asia and Oceania, Omdia said.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Anthony Caruana
Interview Editor
Anthony has been living and breathing technology since he was a child. He has contributed to almost every major technology publication in Australia as well as editing a few along the way. In his spare time, he likes to run, especially on trails, and plays Australian Rules football through the winter.
Damian Seeto
Gaming Contributor
Damian has been contributing to our sites since 2009 and is always available whenever a video game needs to be reviewed. Aside from being a big gamer, he is also one of biggest professional wrestling fans. Damian likes Star Wars, comic book movies and Metallica.
.webp)
Darren Price
Consumer & Gaming Writer
Darren Price has been playing video games and messing with technology for 45 years. For the last fifteen years he’s been writing about games and tech, as well. He hates sport, but loves sports video games - which he puts down to a mixture of being annoyingly contrary and extremely lazy. Whilst he is completely tone deaf, he considers Rock Band to be his guilty pleasure. A geek from way back, Darren builds his own computers, collects comic books, owns several lightsabers and is a sucker for video-gaming merchandise.
David Shilovsky
Interview Editor
David joins us from a primarly sports reporting background, but has a keen interest across all facets of technology, especially any Apple product, the latest in OLED televisions and gaming consoles. He brings significant editorial experience to the role, with various digital and print publications on his CV. In his spare time, David enjoys watching or playing sport, playing video games and checking out live music.
Donovan Jackson
Interview Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
Jake MacAndrew
Interview Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key.
Analyst Insights
Industry research and analysis from leading firms.
KAST launches Business stablecoin account for firms
Businesses trading internationally can now settle payments and payroll around the clock in stablecoins, as KAST targets 5,000 users by end-2026.
Last week
Genesys unveils AI tools to orchestrate customer journeys
The shift could help companies manage AI-driven service queries more securely as Genesys adds governance and context across customer journeys.
Last week
Blue Yonder named Verdantix leader in green quadrant
Customers could cut carbon and waste more easily as Verdantix praised Blue Yonder for embedding sustainability data into supply chain planning and execution.
Last week
Gartner: firms shift growth to monetisation & platforms
Large firms are increasingly squeezing more revenue from existing assets as product innovation loses edge to copycat rivals and tighter capital scrutiny.
Last month