Ayla launches Dealer Hub for connected device networks
about 1 hour agoManufacturers can now monitor dealer-installed devices across sites, aiming to cut service delays and spot faults before customers complain.
Kiwi stories
Westpac approved to issue digital IDs
Business customers will soon be able to share bank details with fewer fraud risks, after the bank became the first in New Zealand cleared to issue digital IDs.
Westpac first New Zealand bank to issue digital ID
Business customers can now verify bank account details faster and with less fraud risk as digital credentials debut through Govt.nz's app wallet.
2degrees wins Canstar small business telecoms award
Business customers are rewarding simpler billing and support, with 2degrees taking Canstar's small business telecoms prize for a fifth time in six years.
Mitre 10 opens Pāpāmoa MEGA store with trade entrance
Trade customers in Pāpāmoa will soon get quicker access to supplies, as Mitre 10's new MEGA store adds a walk-up entrance and drive-thru.
Velduro expands into 24 countries within 10 months
Demand for New Zealand-made e-bikes has pushed the Papamoa start-up into two dozen markets, making it a fast-rising exporter.
New Zealand academics call for AI office as fears grow
With deepfakes and other harms already reaching users, academics say a dedicated office would help New Zealand regulate AI and join global talks.
Editor Interviews
Conversations with technology leaders, founders and operators.
AI transforms CX to go beyond the chatbot
Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.
This month
Customers at the centre of Adobe's new AI evangelist role
Adobe is using the post to help customers navigate AI adoption while feeding regional priorities back into its global product strategy.
Last month
Jamf launches AI Governance to enhance visibility, security
IT teams can now track AI models on Apple fleets to curb data leaks and token spend as businesses wrestle with shadow AI.
Last month
Zendesk's outcome-based pricing balances AI with human touch
Businesses will pay only for closed support cases under Zendesk's new model, as the software group ties AI automation to human fallback.
Last month
Expert Opinions
More opinions →
Are you still panning? There is a better way to extract mainframe gold
Real-time mainframe data is becoming crucial for faster lending, fraud checks and insurance quotes, as stale feeds can mislead AI systems.
about 20 hours ago
Looking for cyber risk in the wrong places
Software supply chain weaknesses are becoming the main entry point for attackers as development pipelines expand without enough oversight.
about 21 hours ago
Why trusted 'Customer Context' is critical in the agentic AI era
Without trusted customer data, autonomous agents can misfire at machine speed, putting consent, offers and records at risk across Asia Pacific.
4 days ago
How One NZ cut provisioning time from 10 days to 10 minutes using AI
6 days ago
From Clipboard to Cloud: Why manual temperature checks are a food ...
6 days ago
The Next E-commerce Interface May Not Be a Screen
7 days ago
Opinion: Yes, AI is coming for your job
8 days ago
Latest News
More news →
Conferma ends fax card delivery in 100 more markets
Digital delivery will now handle virtual card details in more than 100 countries as hotels move off fax, lifting completion rates.
Ant International launches AI-native payments stack
The rollout aims to cut merchants' cross-border costs and speeds by automating onboarding, compliance, FX and treasury workflows with AI.
ACI Worldwide adds messaging to Connetic payments platform
Banks can now manage translation, validation and routing of payment messages in one platform as ACI targets cleaner data across networks.
AsiaPay launches tokenisation service for Asia-Pacific
Merchants across 12 Asian markets can now use a single interface to cut checkout friction and fraud exposure on card payments.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Tom Richmond
Reviewer
Originally from the Isle of Man, Tom has been contributing to our sites for a number of years. He loves sport, tech and cars. In his spare time, you’ll either find him on the golf course, playing football or test-driving a new car.
Anthony Caruana
Interview Editor
Anthony has been living and breathing technology since he was a child. He has contributed to almost every major technology publication in Australia as well as editing a few along the way. In his spare time, he likes to run, especially on trails, and plays Australian Rules football through the winter.
Damian Seeto
Gaming Contributor
Damian has been contributing to our sites since 2009 and is always available whenever a video game needs to be reviewed. Aside from being a big gamer, he is also one of biggest professional wrestling fans. Damian likes Star Wars, comic book movies and Metallica.
.webp)
Darren Price
Consumer & Gaming Writer
Darren Price has been playing video games and messing with technology for 45 years. For the last fifteen years he’s been writing about games and tech, as well. He hates sport, but loves sports video games - which he puts down to a mixture of being annoyingly contrary and extremely lazy. Whilst he is completely tone deaf, he considers Rock Band to be his guilty pleasure. A geek from way back, Darren builds his own computers, collects comic books, owns several lightsabers and is a sucker for video-gaming merchandise.
David Shilovsky
Interview Editor
David joins us from a primarly sports reporting background, but has a keen interest across all facets of technology, especially any Apple product, the latest in OLED televisions and gaming consoles. He brings significant editorial experience to the role, with various digital and print publications on his CV. In his spare time, David enjoys watching or playing sport, playing video games and checking out live music.
Donovan Jackson
Interview Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
Analyst Insights
Industry research and analysis from leading firms.
Avalara named Leader in IDC MarketScape e-invoicing
Businesses facing fast-changing e-invoicing rules may gain a simpler route to compliance as Avalara's single API lets them activate mandates by configuration.
Last week
UiPath named Gartner IDP leader for second year running
The recognition underscores how document processing now sits at the centre of enterprise AI, as firms seek reliable data to automate workflows.
Last week
TP wins Frost & Sullivan Asia-Pacific customer service award
AI-driven service delivery and stronger client results helped TP secure Frost & Sullivan's top Asia-Pacific customer experience honour.
This month
KAST launches Business stablecoin account for firms
Businesses trading internationally can now settle payments and payroll around the clock in stablecoins, as KAST targets 5,000 users by end-2026.
This month