Stories by William Zhang
AI for good: Balancing ethics and efficiency in the age of intelligent automation
4 days ago
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data analytics
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cx
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martech
Businesses must balance ethics and efficiency as AI transforms industries, with a growing push for transparent, secure, and inclusive AI tools.
Looking ahead: The future of AI-driven workflows
Last month
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digital transformation
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cx
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martech
AI is set to revolutionise business workflows, with chatbots enhancing automation, collaboration, and compliance, making AI accessible to all firms.