eCommerceNews New Zealand - Technology news for digital commerce decision-makers
New Zealand

Expert Opinions - Page 13

Candidate privacy vs speed to market: What's the real cost?
Human Capital Management

Candidate privacy vs speed to market: What's the real cost?

Recruitment agencies rushing candidate submissions without consent risk privacy breaches, ethical issues, and damaged trust, experts warn.

By Talent International • 3 min read • Wed, 17th Sep 2025
Cutting through the noise: Hire like a hero in a crowded market
Human Capital Management

Cutting through the noise: Hire like a hero in a crowded market

AI-powered smart matching tech is helping SMEs hire faster and fairer, focusing on skills over CVs to tackle talent shortages and rising recruitment costs.

By Jennifer Williams • 5 min read • Tue, 16th Sep 2025
Using AI to predict the timing of supplier payments improves cash flow forecasting
Data Analytics

Using AI to predict the timing of supplier payments improves cash flow forecasting

AI-driven predictions of supplier payment timing boost cash flow forecasting for manufacturers, enhancing working capital and supplier relations.

By James Robinson • 5 min read • Tue, 16th Sep 2025
The impact of AI on NZ's IT employment landscape
DevOps

The impact of AI on NZ's IT employment landscape

AI adoption in New Zealand's IT sector is high, reshaping jobs by boosting demand for engineers while reducing roles in support and project management.

By Steve Cotton • 4 min read • Tue, 16th Sep 2025
Open for Small Business podcast spotlights Kiwi entrepreneurs
Financial Systems

Open for Small Business podcast spotlights Kiwi entrepreneurs

Xero launches Open for Small Business, a podcast showcasing the inspiring journeys and resilience of Aotearoa's small business owners every fortnight.

By Bridget Snelling • 2 min read • Mon, 15th Sep 2025
Access the new Investment Boost via Xero
Cartech

Access the new Investment Boost via Xero

New Zealand's Investment Boost lets businesses claim 20% of new asset costs immediately; Xero now supports this for purchases from 22 May 2025 onwards.

By Bridget Snelling • 3 min read • Thu, 11th Sep 2025
“Is this the top?” Keeping a calm brain amidst the noise
Crypto

“Is this the top?” Keeping a calm brain amidst the noise

Bitcoin's soaring highs spark questions of timing and risk; a calm, disciplined plan beats chasing peaks in the unpredictable crypto market.

By Paul Quickenden • 4 min read • Mon, 8th Sep 2025
How automation is setting a new standard for Australian healthcare
Digital Transformation

How automation is setting a new standard for Australian healthcare

Gold Coast Health uses automation to save 40,000 admin hours yearly, boosting efficiency and patient care across Queensland's largest public health network.

By Peter Graves • 3 min read • Fri, 5th Sep 2025
Why retailers need to prepare for a rise in AI-generated complaints
Digital Transformation

Why retailers need to prepare for a rise in AI-generated complaints

AI is making it easier for consumers to file well-crafted complaints, posing new challenges for retailers to manage rising digital grievances effectively.

By Mark Devlin • 9 min read • Thu, 4th Sep 2025
The business benefits and challenges of Agentic AI
Physical Security

The business benefits and challenges of Agentic AI

Agentic AI enhances productivity by autonomously executing tasks but raises urgent security risks as businesses adopt these powerful tools.

By Gareth Cox • 4 min read • Tue, 2nd Sep 2025
Why our business is going AI-in-the-loop instead of human-in-the-loop
DevOps

Why our business is going AI-in-the-loop instead of human-in-the-loop

Alexander PR adopts AI-in-the-loop approach, placing AI within human-led workflows to boost accuracy and creativity while maintaining quality control.

By Dwayne Alexander • 5 min read • Mon, 1st Sep 2025
Building secure prosperity in a digitally connected world
Firewalls

Building secure prosperity in a digitally connected world

Cybersecurity is now central to Australia's economic growth, safeguarding digital infrastructure amid rising cybercrime costing organisations up to AUD $63,600 per incident.

By Nicole Henry • 4 min read • Fri, 29th Aug 2025
How smarter audit systems help businesses mitigate risk and drive growth
Risk & Compliance

How smarter audit systems help businesses mitigate risk and drive growth

AI-driven audit systems help businesses cut expense fraud by 60%, speed up reviews by 90%, and free finance teams to focus on growth and risk management.

By Fabian Calle • 4 min read • Fri, 29th Aug 2025
How AI sentiment reveals what customers think before they say it
Unified Communications

How AI sentiment reveals what customers think before they say it

AI-driven sentiment analysis reveals customer feelings in real time, enabling contact centres to improve service quality and agent coaching effectively.

By Rod Lester • 4 min read • Fri, 29th Aug 2025
Bridging the payment divide: How small businesses can align with consumer expectations in 2025
Fintech

Bridging the payment divide: How small businesses can align with consumer expectations in 2025

Many small businesses risk lost sales and loyalty as one in three still don't accept credit or debit cards, despite 86% of consumers relying on them.

By Bridget Snelling • 5 min read • Wed, 27th Aug 2025
Don't let the sunsetting of De Minimis derail your US export drive
Partner Programmes

Don't let the sunsetting of De Minimis derail your US export drive

From 29 August, all Australian exports to the US face import duties as the $US800 de minimis exemption ends, complicating trade and duty compliance.

By Chris Calverley • 4 min read • Wed, 27th Aug 2025
Blending efficiency with empathy - how to strategise for AI success
Unified Communications

Blending efficiency with empathy - how to strategise for AI success

Almost all contact centres now use AI, but success hinges on blending technology with human skills to tackle complex, emotional customer needs effectively.

By Richard Lundgren • 4 min read • Tue, 26th Aug 2025
How AI can help remove bias, rather than entrench it
Partner Programmes

How AI can help remove bias, rather than entrench it

AI offers a chance to reduce bias in business decisions if used alongside human insight, enabling smarter, fairer choices in sectors like sales and services.

By Ankit Jain • 4 min read • Tue, 26th Aug 2025
From promise to powerhouse: Five years of programmatic out-of-home growth in New Zealand
Marketing Technologies

From promise to powerhouse: Five years of programmatic out-of-home growth in New Zealand

Programmematic digital out-of-home advertising in New Zealand has surged from 226 screens in 2020 to 3,700+, redefining the nation's marketing landscape.

By Sandra Scott • 3 min read • Fri, 22nd Aug 2025