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Latest News - Page 45

Revolut launches RevPoints rewards scheme in New Zealand
Gaming

Revolut launches RevPoints rewards scheme in New Zealand

Revolut launches RevPoints in New Zealand, offering uncapped rewards on everyday spending redeemable for travel, airline miles and gift cards.

By Karen Joy Bacudo • 4 min read • Thu, 15th Jan 2026
EasyPicky outlines five AI-led retail trends for 2026
Software-as-a-Service

EasyPicky outlines five AI-led retail trends for 2026

EasyPicky predicts AI-driven retail, video shelf checks and phygital hubs will tackle GBP £1.5 trillion stock mismanagement by 2026.

By Melania Watson • 4 min read • Thu, 15th Jan 2026
Google unveils AI shopping protocol & brand agents
Customer Experience

Google unveils AI shopping protocol & brand agents

Google launches a Universal Commerce Protocol and Business Agent tools as it bets on AI agents to drive the next era of online shopping.

By Mark Tarre • 3 min read • Thu, 15th Jan 2026
Ant backs Google's Universal Commerce Protocol push
Crypto

Ant backs Google's Universal Commerce Protocol push

Ant backs Google's new Universal Commerce Protocol to standardise how AI agents handle shopping, payments and post-purchase support.

By Sofiah Nichole Salivio • 4 min read • Wed, 14th Jan 2026
Hyland wins IDC 2025 award for customer experience
Software-as-a-Service

Hyland wins IDC 2025 award for customer experience

Hyland has been named IDC's 2025 Customer Experience Award winner for content and experience management, topping global satisfaction scores.

By Mark Tarre • 3 min read • Wed, 14th Jan 2026
NZ jobs grow but hours, tech roles & pay all slide
Marketing Technologies

NZ jobs grow but hours, tech roles & pay all slide

NZ adds more jobs but works fewer hours as high-paid tech roles, casual shifts and young workers' pay all slide, new data shows.

By Sofiah Nichole Salivio • 5 min read • Wed, 14th Jan 2026
Amperity unveils AI agent to build live customer journeys
Customer Experience

Amperity unveils AI agent to build live customer journeys

Amperity has debuted an AI Customer Data Agent that turns natural-language prompts into live segments and customer journeys for marketers.

By Mark Tarre • 4 min read • Wed, 14th Jan 2026
Eagle Eye unveils AI tool for real-time retail offers
Customer Experience

Eagle Eye unveils AI tool for real-time retail offers

Eagle Eye has launched an AI-powered Personalised Promotions tool to deliver real-time, individual retail offers at massive scale.

By Mark Tarre • 4 min read • Wed, 14th Jan 2026
CargoWise adds Tailwind links for digital ocean booking
Digital Transformation

CargoWise adds Tailwind links for digital ocean booking

WiseTech's CargoWise platform now offers direct digital booking with Tailwind Shipping Lines, boosting real-time capacity and schedule access.

By Sean Mitchell • 4 min read • Wed, 14th Jan 2026
Cloudbeds tops HotelTechAwards for hotel software win
Digital Transformation

Cloudbeds tops HotelTechAwards for hotel software win

Cloudbeds wins top Hotel Management Software at the 2026 HotelTechAwards, plus finalist spots, culture ranking and hotelier-choice honours.

By Mark Tarre • 3 min read • Wed, 14th Jan 2026
Yext predicts AI will redefine online discovery by 2026
Digital Transformation

Yext predicts AI will redefine online discovery by 2026

Yext predicts AI will overhaul online discovery by 2026, as trust in AI search grows and brands race to be chosen by algorithms.

By Mark Tarre • 3 min read • Tue, 13th Jan 2026
Klaviyo predicts AI voice shopping & smart returns
Digital Transformation

Klaviyo predicts AI voice shopping & smart returns

Klaviyo forecasts 2026 surge in AI voice shopping, automated returns and connected-device purchases reshaping how consumers buy.

By Mark Tarre • 4 min read • Tue, 13th Jan 2026
AI agents to reshape retail, squeeze SaaS & ad spend
Customer Experience

AI agents to reshape retail, squeeze SaaS & ad spend

AI agents will reshape how shoppers discover brands, forcing retailers to rethink visibility as SaaS vendors and ad budgets come under strain.

By Shannon Williams • 5 min read • Tue, 13th Jan 2026
Zendesk flags APAC demand for transparent, smarter AI CX
Data Analytics

Zendesk flags APAC demand for transparent, smarter AI CX

Zendesk warns APAC brands that rising CX expectations demand transparent, context-rich AI that resolves issues instantly or risks churn.

By Shannon Williams • 5 min read • Tue, 13th Jan 2026
DoubleVerify unveils streaming tool with IMDb data
Artificial Intelligence

DoubleVerify unveils streaming tool with IMDb data

DoubleVerify launches DV Authentic Streaming TV, using IMDb data to give advertisers richer controls and transparency for streaming campaigns.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 13th Jan 2026
New Relic: telcos go AI‑first in observability push
DevOps

New Relic: telcos go AI‑first in observability push

Telcos race ahead on AI-first observability as New Relic links faster AI monitoring uptake to higher returns and fewer costly outages.

By Sean Mitchell • 4 min read • Tue, 13th Jan 2026
HCLTech to build AI-led IT for Magnum Ice Cream firm
Data Analytics

HCLTech to build AI-led IT for Magnum Ice Cream firm

HCLTech will build AI-driven IT systems for Magnum Ice Cream as the dessert giant gears up to run independently from Unilever worldwide.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 13th Jan 2026
Fluent Connect uses AI to speed retail integrations
Digital Transformation

Fluent Connect uses AI to speed retail integrations

Fluent Commerce unveils Fluent Connect, using AI to slash retail system integration times from months to days across key platforms.

By Mark Tarre • 3 min read • Tue, 13th Jan 2026
Adobe sees surge in AI-driven traffic & conversions
Data Analytics

Adobe sees surge in AI-driven traffic & conversions

Adobe says generative AI referrals to retailers jumped nearly 700% over the 2025 holidays, driving longer visits and stronger conversions.

By Mark Tarre • 4 min read • Tue, 13th Jan 2026