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Latest news

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Agentic AI: Redefining how we work with technology
Today
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ai
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cybersecurity
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agentic ai
Agentic AI is transforming Australian businesses, enabling smarter, faster decisions and reshaping innovation, productivity and growth strategies.
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The transformation of American railroads: From industrial revolution to sustainable strength
Today
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sustainability
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climate change
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industrial revolution
America's railroads, vital since 1830, now embrace sustainability with innovative composite ties, reducing deforestation while ensuring safer, longer-lasting infrastructure.
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Asia-Pacific organisations honoured for digital transformation
Today
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digital transformation
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cx
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personalisation
Smart Communications has honoured leading Asia-Pacific firms, including ING and Westpac, with 2025 SCALE Awards for digital transformation and customer engagement.
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XPON acquires Alpha Digital to boost AI marketing services
Today
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digital transformation
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cx
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martech
XPON Technologies has acquired Alpha Digital to boost AI-driven marketing, combining strategy expertise with advanced AI tech for personalised campaigns.
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Optimizely unveils enhanced Opal AI to boost marketing workflows
Yesterday
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rpa
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cdp
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digital marketing
Optimizely upgrades its AI tool Opal with new features and workflows to boost marketing efficiency within the Optimizely One suite, enhancing task automation.
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AI & unified platforms shape the future of self-service
Yesterday
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cx
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digital entertainment
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ai
B2C firms are embracing AI-powered self-service platforms to cut costs and boost customer flexibility, enhancing subscription account management.
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The new standard for corporate travel is real-time, policy-smart, and employee-centric
Yesterday
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expense management
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automation
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business travel
Corporate travel evolves with real-time, policy-smart systems creating agile, cost-effective journeys that empower employees and streamline spending.
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NICE & ServiceNow partner on AI to unify customer service
Yesterday
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crm
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uc
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devops
NICE and ServiceNow partner to launch an AI-powered platform by Q4 2025, uniting customer service and enterprise operations for faster, seamless fulfilment.
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GPC Asia Pacific adopts AI-powered platform to streamline supply chain
Yesterday
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partner programmes
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retailtech
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ai
GPC Asia Pacific chooses RELEX Solutions to optimise forecasting and replenishment across 600 stores, aiming to improve inventory and product availability.
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Phase One closes $2.1m fund, backs 14 tech startups
Yesterday
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ai
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icehouse
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agritech
Phase One Ventures closes its early-stage NZD $2.1m fund after backing 14 startups, with 12 securing follow-on funding and creating 100+ jobs.
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How the Orlando Magic are reinventing fandom with data and AI
Yesterday
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data analytics
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digital transformation
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cx
The Orlando Magic and SAS are revolutionising fandom by using data and AI to personalise experiences, boost ticket sales, and deepen fan engagement.
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SAS Viya expands AI tools with new offerings & cloud services
Yesterday
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data analytics
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digital twins
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data privacy
SAS unveils new AI tools on its Viya platform, including synthetic data maker and AI-powered assistant, aiming to boost speed, productivity and trust.
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SAS unveils industry AI models as part of USD $1 billion push
Yesterday
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ai
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agentic ai
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sas
SAS unveils AI models tailored to slash inefficiencies across sectors, backed by a USD $1 billion investment and ethical guidelines.
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Endava to accelerate Google Agentspace enterprise AI
2 days ago
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digital transformation
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ai
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agentic ai
Endava partners with Google as an implementation ally for Agentspace, aiding businesses to adopt AI-driven agents for enhanced workflow efficiency.
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Eagle Eye & Ecrebo partner to boost smart receipt marketing
2 days ago
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cx
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martech
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commerce systems
Eagle Eye and Ecrebo have partnered to blend personalised marketing with POS tech, enhancing retail promotions and loyalty programmes at store checkouts.
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Transparency urged to build stronger client-agency trust
2 days ago
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devops
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apm
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collaboration
Helen Johnson, Tangram's founder, urges agencies to boost transparency in client relationships, citing that 40% of clients may switch partners within six months.
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AI-focused marketing risks eroding trust, says new research
2 days ago
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cx
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martech
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genai
New study finds consumers trust companies more when they promote human expertise over AI, especially in personalised services like healthcare and luxury goods.
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Jitterbit unveils Harmony upgrade with layered accountable AI agents
2 days ago
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digital transformation
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ai security
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low-code
Jitterbit has launched an upgrade to its Harmony platform, introducing layered accountable AI agents designed to automate complex enterprise tasks efficiently.
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The rationale for positioning businesses to thrive in an increasingly conscious economy
2 days ago
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saas
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data analytics
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dei
Embracing ESG is now essential; businesses thriving in the conscious economy align performance, talent management and procurement for lasting success.
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AI is the shortcut from 'Vacant role' to 'Hired'!
2 days ago
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hcm
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ai
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smb
Employment Hero launches EH Hiring, an AI-powered tool offering small businesses a free, fast path from vacancy to interview with top candidates.