Agentforce stories - Page 2

Skillsoft partners with Salesforce to launch AI-powered training within its platform, aiming to close skill gaps in customer support teams and enhance service quality.

Salesforce launches Marketing Cloud Next with autonomous AI agents to revolutionise marketing through personalised, two-way customer conversations across channels.

Datadog unveils three specialised AI agents within Bits AI plus new tools to monitor and optimise large language model deployments in real time.

AI agent use among IT security leaders in Australia and New Zealand is set to nearly double from 36% to 68% within two years, driven by growing trust and data challenges.

Salesforce to acquire Informatica for USD $8 billion, enhancing AI capabilities by integrating Informatica's data services with its platform, deal to close fiscal 2027.

Salesforce launches Agentforce for Financial Services, offering AI agents to automate tasks and boost personalised client engagement in banks and insurers.

Salesforce launches Tableau Next, an AI-driven analytics platform integrating with Agentforce to automate data tasks and enhance business intelligence insights.

Salesforce has launched AgentExchange, a marketplace for its Agentforce platform, engaging over 200 partners to enhance AI agent functionalities.

Salesforce has unveiled the winners of its 2024 ANZ Partner of the Year Awards, highlighting exceptional contributions from partners across Australia and New Zealand.

Allegis Group has implemented Salesforce's Agentforce across its Asia-Pacific operations to enhance efficiency and improve candidate placement processes.

Salesforce and Google have expanded their partnership to enhance AI capabilities, integrating Gemini models with Agentforce for improved customer interactions.

The Salesforce Agentforce World Tour in Auckland attracted over 1,300 attendees, showcasing the impact of autonomous AI agents on New Zealand businesses.

Kudosity has launched beta testing for Rich Communication Services in the Asia Pacific, inviting businesses to enhance customer engagement through innovative messaging.

Salesforce has unveiled Agentforce, a groundbreaking AI platform enabling businesses to deploy autonomous agents for enhanced efficiency and customer satisfaction.

Salesforce's Agentforce, unveiled at Dreamforce, spotlights AI in business. Yet, experts argue multimodal AI, combining visual, text, and speech, is the future.

Certinia has teamed up with Salesforce's Agentforce Partner Network to enhance AI capabilities for customers, promising efficiency and improved business outcomes.

Salesforce will offer its premium AI courses for free on Trailhead until end-2025, investing over USD $50 million to bridge the AI skills gap.

Salesforce unveils the Agentforce Partner Network, collaborating with AWS, Google, and IBM to revolutionise AI-driven customer success with new agents.

Salesforce and Google Cloud deepen ties to boost AI capabilities, unveiling Agentforce. The move promises seamless, secure workflows.

Salesforce and IBM expand their AI collaboration, aiming to empower regulated industries with advanced AI agents while ensuring data security and compliance.