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Brightcove maps 2026 AI roadmap & Video Cloud revamp
Software-as-a-Service

Brightcove maps 2026 AI roadmap & Video Cloud revamp

Brightcove maps 2026 AI push and major UX overhaul, promising faster innovation, richer accessibility tools and smoother video operations.

By Sofiah Nichole Salivio • 4 min read • Wed, 4th Feb 2026
How digital service is transforming global cash cycles
Data Analytics

How digital service is transforming global cash cycles

From AI analytics to remote fixes, digital service is reshaping cash operations, boosting uptime, trust, and sustainability at every stage.

By Stephan Wunderle • 5 min read • Wed, 4th Feb 2026
Zendesk names Craig Flower COO to drive AI first shift
Software-as-a-Service

Zendesk names Craig Flower COO to drive AI first shift

Zendesk promotes Craig Flower to chief operating officer, tasking him with accelerating its AI-first customer service and operations strategy.

By Mark Tarre • 3 min read • Wed, 4th Feb 2026
Australian bosses bet on AI despite patchy pay-offs
Manufacturing

Australian bosses bet on AI despite patchy pay-offs

Australian bosses double down on AI to cut costs, even as few see strong returns and rapid technological change fuels mounting pressure.

By Shannon Williams • 4 min read • Wed, 4th Feb 2026
Why High-Stakes Decisions Demand a Different Kind of AI
Digital Transformation

Why High-Stakes Decisions Demand a Different Kind of AI

As AI spreads across business, experts warn high-stakes boardroom decisions demand slower, explainable tools that enhance human judgment.

By Rob Kunzler • 4 min read • Wed, 4th Feb 2026
AI, cyber & inflation top concerns for Australasian CEOs
Distributed Denial of Service

AI, cyber & inflation top concerns for Australasian CEOs

AI disruption, cyber threats and inflation now rank as top concerns for Australasian CEOs, even as most still plan to expand in 2026.

By Mark Tarre • 4 min read • Tue, 3rd Feb 2026
Tata Communications unveils AI-ready multi-cloud suite
Firewalls

Tata Communications unveils AI-ready multi-cloud suite

Tata Communications has rolled out an AI-ready multi-cloud suite to help APAC enterprises scale hybrid AI with integrated network, edge and visibility.

By Mark Tarre • 3 min read • Tue, 3rd Feb 2026
Genspark expands AI call agent globally with Twilio
Customer Experience

Genspark expands AI call agent globally with Twilio

Genspark rolls out its AI call agent to over 40 countries using Twilio voice tech, handling bookings, support and multilingual calls at scale.

By Mark Tarre • 3 min read • Tue, 3rd Feb 2026
Salesforce disputes reports it cut 4,000 roles over AI
Customer Relationship Management

Salesforce disputes reports it cut 4,000 roles over AI

Salesforce denies axing 4,000 jobs for AI as critics question Agentforce reliability and the need for hard-coded fallbacks in workflows.

By Karen Joy Bacudo • 5 min read • Tue, 3rd Feb 2026

Stories from Other Regions

Automation stories

UK firms lack data to prove AI's green credentials
Disaster Recovery

UK firms lack data to prove AI's green credentials

Most UK IT chiefs hail AI as vital to net-zero, yet over half admit they cannot accurately measure its carbon emissions or green impact.

By Shannon Williams • 4 min read • Wed, 4th Feb 2026
Aussie small firms blend AI speed with human branding
Marketing Technologies

Aussie small firms blend AI speed with human branding

Australian small firms race to use AI in design, but research shows most still insist on human hands to shape trusted, distinctive brands.

By Mark Tarre • 4 min read • Wed, 4th Feb 2026
Amazon threat pushes Australian retailers to speed up
Digital Transformation

Amazon threat pushes Australian retailers to speed up

Amazon, Temu and Shein are forcing Australian retailers to speed up delivery, fix fulfilment bottlenecks and rethink toughened returns.

By Mark Tarre • 4 min read • Wed, 4th Feb 2026
LF taps Rimini Street for SAP, Oracle support savings
Digital Transformation

LF taps Rimini Street for SAP, Oracle support savings

South Korea's LF picks Rimini Street to support SAP and Oracle systems, cutting maintenance spend and boosting data centre move resilience.

By Sofiah Nichole Salivio • 4 min read • Wed, 4th Feb 2026
Canadian executives back AI despite global jitters
Data Protection

Canadian executives back AI despite global jitters

Canadian bosses bet big on AI for 2026 as global economic optimism lags, embracing autonomous agents while employees resist AI managers.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 4th Feb 2026
Security tops 2026 tech spend for Australian retailers
Data Protection

Security tops 2026 tech spend for Australian retailers

Security, privacy and data protection will command the biggest tech spend for Australian retail SMBs in 2026, ahead of AI and global growth.

By Mark Tarre • 4 min read • Tue, 3rd Feb 2026
Observability & AI spark Australia's business edge
Data Protection

Observability & AI spark Australia's business edge

Australian firms are turning observability from backroom monitor into strategic engine, fusing AI and data to drive growth and resilience.

By Christine Low • 5 min read • Tue, 3rd Feb 2026
Hubtel urges agile Cyber Bill to tackle rising AI threats
Data Protection

Hubtel urges agile Cyber Bill to tackle rising AI threats

West Midlands tech firm Hubtel urges ministers to make the new Cyber Bill agile enough to counter rapidly evolving AI-driven cyber threats.

By Sofiah Nichole Salivio • 5 min read • Mon, 2nd Feb 2026
AI boosts payroll checks but many still lack confidence
Data Analytics

AI boosts payroll checks but many still lack confidence

AI use in Australian payroll soars to 77%, yet more than a third of employers still doubt they are consistently paying staff correctly.

By Melania Watson • 4 min read • Mon, 2nd Feb 2026