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Twilio predicts stricter AI customer service rules by 2026
Digital Transformation

Twilio predicts stricter AI customer service rules by 2026

Twilio predicts Asia Pacific customer service will face strict AI transparency rules and mandatory bot disclosures by 2026.

By Shannon Williams • 5 min read • Fri, 12th Dec 2025
US banks dominate AI patents as Europe falls behind
Data Protection

US banks dominate AI patents as Europe falls behind

US banks tighten grip on AI patents in finance, with a small North American elite racing ahead as European rivals fall further behind.

By Sean Mitchell • 4 min read • Thu, 11th Dec 2025
F5 & NetApp boost AI data security for quantum era
Storage

F5 & NetApp boost AI data security for quantum era

F5 and NetApp are deepening their alliance to harden AI data pipelines with quantum-resistant encryption and higher S3 throughput.

By Melvin Hipolito • 4 min read • Thu, 11th Dec 2025
Guidewire names Suresh Raman APAC regional vice president
Software-as-a-Service

Guidewire names Suresh Raman APAC regional vice president

Guidewire appoints Suresh Raman as APAC regional vice president to drive cloud and AI-led sales growth across key Asia Pacific markets.

By Melvin Hipolito • 4 min read • Tue, 9th Dec 2025
V2 AI appoints Ian Nguyen as Partner to lead secure AI
Digital Transformation

V2 AI appoints Ian Nguyen as Partner to lead secure AI

V2 AI names cyber specialist Ian Nguyen as Partner to lead secure AI strategy amid rising demand from regulated industries across Asia Pacific.

By Melvin Hipolito • 4 min read • Tue, 9th Dec 2025
AI leaders surge ahead in growth & profitability
Data Protection

AI leaders surge ahead in growth & profitability

A global NTT DATA study finds AI leaders are 2.5 times likelier to see double-digit revenue growth and triple the profit margins of peers.

By Sean Mitchell • 4 min read • Tue, 9th Dec 2025
Friendly fraud rise during Cyber Week threatens retail profits
Online shopping

Friendly fraud rise during Cyber Week threatens retail profits

US retailers face rising friendly fraud during Cyber Week as 77% of shoppers dispute charges via banks, threatening profits amid USD $43.7bn online spend.

By Sean Mitchell • 3 min read • Fri, 5th Dec 2025

Stories from Other Regions

Banking stories

FPT, SCSK launch COBOL PARK to tackle 2025 'digital cliff'
Digital Transformation

FPT, SCSK launch COBOL PARK to tackle 2025 'digital cliff'

FPT and SCSK are launching COBOL PARK in Japan to modernise ageing mainframes and avert the looming 2025 “digital cliff” risk.

By Catherine Knowles • 4 min read • Fri, 12th Dec 2025
Networking as a financial catalyst: Unlocking true cost efficiency
Firewalls

Networking as a financial catalyst: Unlocking true cost efficiency

AI-native, cloud-first networking is turning enterprise connectivity from a sunk cost into a strategic, measurable driver of financial value.

By Sean Mitchell • 4 min read • Fri, 12th Dec 2025
Castles opens Melbourne hub to drive Pacific growth
Fintech

Castles opens Melbourne hub to drive Pacific growth

Castles Technology has opened a Melbourne hub as its Pacific headquarters, targeting fast-growing Android payments across Australia and NZ.

By Catherine Knowles • 4 min read • Fri, 12th Dec 2025
Festive-season cyber fraud surges as shoppers seek discounts
Multi-factor authentication

Festive-season cyber fraud surges as shoppers seek discounts

Festive-season cyber fraud is surging across India, with Karnataka alone reporting losses above INR ₹2,000 crores, experts warn.

By Catherine Knowles • 5 min read • Thu, 11th Dec 2025
Thirdfort adds iProov biometrics to fight UK ID fraud
Data Protection

Thirdfort adds iProov biometrics to fight UK ID fraud

Thirdfort adopts iProov biometrics to streamline UK property ID checks and combat AI-driven fraud in deals worth billions of GBP £1.6bn+.

By Sean Mitchell • 4 min read • Wed, 10th Dec 2025
Stopping the growing threat of synthetic ID fraud
Biometrics

Stopping the growing threat of synthetic ID fraud

AI-fuelled synthetic ID fraud is surging, set to cost firms USD $23 billion by 2025 and USD $58.3 billion by 2030 without stronger checks.

By Barley Laing • 5 min read • Tue, 9th Dec 2025
Worldpay link lets Australians buy crypto instantly
Crypto

Worldpay link lets Australians buy crypto instantly

Block Earner links with Worldpay to let Australians fund accounts instantly and buy crypto via major cards and mobile wallets.

By Sean Mitchell • 4 min read • Tue, 9th Dec 2025
Digimune & MY CYBER GUARD launch Aussie ID shield
Data Protection

Digimune & MY CYBER GUARD launch Aussie ID shield

Digimune and MY CYBER GUARD have teamed up to launch an Australian identity protection service for households and small businesses.

By Sean Mitchell • 4 min read • Mon, 8th Dec 2025
Group-IB launches secure platform to combat GBP £600m UK fraud
Unified Communications

Group-IB launches secure platform to combat GBP £600m UK fraud

Group-IB has launched a Cyber Fraud Intelligence Platform to help UK banks tackle GBP £600m fraud by securely sharing real-time risk signals while ensuring data privacy.

By Sean Mitchell • 3 min read • Fri, 5th Dec 2025
UK banks face rising AI-driven fraud as tech outpaces rules
Endpoint Protection

UK banks face rising AI-driven fraud as tech outpaces rules

UK banks face rising AI-driven fraud in 2026 as criminals exploit gaps in regulation, prompting calls for urgent cross-sector action to protect consumers.

By Sean Mitchell • 5 min read • Fri, 5th Dec 2025