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Asia Pacific workers seek flexible hours & wellbeing over pay
Artificial Intelligence

Asia Pacific workers seek flexible hours & wellbeing over pay

Asia Pacific workers prioritise flexible hours and wellbeing over pay, as 75% support return-to-office policies but seek more control over schedules.

By Shannon Williams • 4 min read • Fri, 26th Sep 2025
Behind the bots: Rebuilding agent trust in the age of AI
Customer Experience

Behind the bots: Rebuilding agent trust in the age of AI

Contact centres in Australia and New Zealand embrace AI for efficiency but face challenges in rebuilding trust and support for human agents amid rising job anxieties.

By Richard Lundgren • 4 min read • Tue, 23rd Sep 2025
Education sector improves against ransomware but IT staff suffer
EduTech

Education sector improves against ransomware but IT staff suffer

Education institutions have improved ransomware defences and reduced costs, but IT staff face high anxiety and burnout amid growing AI-driven cyber threats.

By Shannon Williams • 4 min read • Fri, 12th Sep 2025
Australian CISOs under strain from AI risks, burnout & attacks
Data Protection

Australian CISOs under strain from AI risks, burnout & attacks

Australian CISOs face rising cyberattacks, burnout, and AI risks, with 77% expecting attacks and 75% reporting excessive workplace pressure this year.

By Melvin Hipolito • 5 min read • Wed, 27th Aug 2025
37% of employees feel pressure to be 'always on' despite Right to Disconnect laws
Small Business

37% of employees feel pressure to be 'always on' despite Right to Disconnect laws

Nearly 40% of Australian employees feel pressured to be 'always on' despite Right to Disconnect laws aiming to protect after-hours work boundaries.

By Staff Writer • 4 min read • Tue, 12th Aug 2025

Stories from Other Regions

Burnout stories

Poor manager quality drives staff turnover in Australia, survey finds
Data Analytics

Poor manager quality drives staff turnover in Australia, survey finds

Poor manager quality is the leading cause of staff turnover in Australia, with burnout and limited AI support worsening the situation, a survey of 855 workers finds.

By Sean Mitchell • 3 min read • Tue, 18th Nov 2025
Enterprise software complexity costs UK economy GBP £32 billion
Digital Transformation

Enterprise software complexity costs UK economy GBP £32 billion

Complex enterprise software is costing the UK economy GBP £32 billion yearly, with wasted investments and lost productivity hindering business growth.

By Melania Watson • 3 min read • Tue, 11th Nov 2025
US CISOs face mounting stress as cyber incidents & AI threats rise
Risk & Compliance

US CISOs face mounting stress as cyber incidents & AI threats rise

US CISOs face soaring stress as cyber incidents rise; 73% faced major breaches recently amid high board expectations and AI threats.

By Shannon Williams • 4 min read • Fri, 7th Nov 2025
Rising pressures push one in three DBAs to consider career change
Private Cloud

Rising pressures push one in three DBAs to consider career change

One in three database administrators in the UK are considering career changes amid rising work pressures and growing complexity, says new report.

By Melvin Hipolito • 4 min read • Wed, 5th Nov 2025
Job security trumps burnout as Aussies seek stability, not change
Artificial Intelligence

Job security trumps burnout as Aussies seek stability, not change

Amid rising burnout, just 18% of Australian workers consider changing jobs, favouring stability over uncertainty, reveals new ELMO Software research.

By Melania Watson • 4 min read • Thu, 30th Oct 2025
Poor IT support lowers morale & performance across UK firms
Productivity

Poor IT support lowers morale & performance across UK firms

Poor IT support is harming morale and performance across UK firms, with 72% of IT pros reporting negative impacts on job satisfaction, TOPdesk finds.

By Shannon Williams • 4 min read • Sat, 25th Oct 2025
Australian workers face mounting burnout as mental distress rises
Mental Health

Australian workers face mounting burnout as mental distress rises

Almost 59% of Australian employees report work-related mental distress, amid rising burnout and calls for improved workplace wellbeing measures.

By Melania Watson • 5 min read • Tue, 14th Oct 2025
AI in customer service: balancing technology & the human touch
Customer Experience

AI in customer service: balancing technology & the human touch

UK firms embrace AI to support, not replace, customer service agents, blending tech with empathy for better CX and stronger customer loyalty in 2025.

By Shannon Williams • 4 min read • Fri, 10th Oct 2025
Australia marks IT professionals' vital role in AI era
Digital Transformation

Australia marks IT professionals' vital role in AI era

Australia honours IT professionals on National IT Professionals Day, spotlighting their vital role in AI advancement amid skills shortages and rising burnout.

By Kaleah Salmon • 4 min read • Thu, 18th Sep 2025
Singapore IT sector faces burnout, skills gap & talent drain
Cloud Security

Singapore IT sector faces burnout, skills gap & talent drain

Singapore's IT sector faces severe burnout and a widening skills gap, with 64% of cybersecurity professionals experiencing stress amid rising talent drain.

By Melvin Hipolito • 3 min read • Tue, 16th Sep 2025
Skill gaps & AI resistance threaten UK workforce readiness
Artificial Intelligence

Skill gaps & AI resistance threaten UK workforce readiness

Only 10% of UK firms are confident their workforce has the AI and technology skills needed for future growth, with staff resistance and skill exaggerations worsening gaps.

By Catherine Knowles • 4 min read • Thu, 4th Sep 2025
Gen Z professionals in Southeast Asia demand more flexibility
Hybrid & Remote Work

Gen Z professionals in Southeast Asia demand more flexibility

Gen Z professionals in Southeast Asia demand greater workplace flexibility, prioritising well-being and challenging traditional hustle culture norms to improve work-life balance.

By Sean Mitchell • 4 min read • Mon, 28th Jul 2025