Change Management stories - Page 36
Code prompts new era of IT professionalism
Wed, 2nd Dec 2009
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devops
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apm
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software development
Acceptable and good IT practices have been put on paper with the release of a new IT Code of Practice for New Zealand IT professionals.
A breach of trust
Sun, 1st Nov 2009
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breach prevention
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risk & compliance
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cybersecurity
Businesses with systems that do not comply with PCI DSS could face monetary penalties as high as $682,000 per incident.
ITIL: is it all that?
Sun, 1st Nov 2009
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risk & compliance
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cybersecurity
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service management
TIL is sometimes perceived and promoted in the context of risk and compliance, so let us consider where ITIL fits.
Survey: Half of IT departments fail to deliver value
Sat, 3rd Oct 2009
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risk & compliance
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service catalogue
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axios systems
A global survey by Axios Systems reveals over half of IT executives fail to meet business value expectations, with a predominant focus on cost reduction.
Service with a smile
Wed, 1st Jul 2009
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itsm
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it management
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incident management
Organisations facing IT management changes can consolidate their service desk for streamlined support, higher service levels, and reduced costs.
Communicating change: don't just let your fi ngers do the talking!
Mon, 1st Sep 2008
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leadership
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communication
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change management
Many IT professionals struggle to effectively communicate change, relying too heavily on electronic media, according to an expert.
The changing IT infrastructure management landscape
Tue, 1st Jul 2008
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network infrastructure
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productivity
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high availability
As IT infrastructure complexity and costs soar, companies must adopt automated management to maintain uptime and comply with stricter data regulations.