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ComCom seeks feedback on Chorus withdrawal from copper and broadband services
Unified Communications

ComCom seeks feedback on Chorus withdrawal from copper and broadband services

New Zealand's Commerce Commission is seeking feedback on a code designed to protect consumers as Chorus moves them from copper to fibre networks.

By Shannon Williams • 3 min read • Wed, 20th May 2020
Fixed broadband prices most expensive in New Zealand, as fibre overtakes copper
Unified Communications

Fixed broadband prices most expensive in New Zealand, as fibre overtakes copper

Fibre has surpassed copper as Kiwi households' primary internet access, according to a report by the Commerce Commission.

By Shannon Williams • 3 min read • Fri, 13th Mar 2020
TCF: Telcos meeting New Zealand demand
Unified Communications

TCF: Telcos meeting New Zealand demand

The Commerce Commission has released its Annual Telecommunication Monitoring Report this week, and the TCF says it is welcoming the report's findings.

By Shannon Williams • 3 min read • Thu, 12th Mar 2020
NZ telcos plead guilty, given fines over false invoicing
Commerce Commission

NZ telcos plead guilty, given fines over false invoicing

Three telco providers in New Zealand have been fined a total of $121,500 for making false representations in customer invoices.

By Shannon Williams • 3 min read • Fri, 14th Feb 2020

Global Stories

ComCom testing programme improves NZ broadband performance
Unified Communications

ComCom testing programme improves NZ broadband performance

The Commerce Commission's Measuring Broadband New Zealand programme has helped to identify and fix network problems.

By Shannon Williams • 3 min read • Fri, 11th Dec 2020
ComCom seeks increase in telecommunications, fibre funding
Unified Communications

ComCom seeks increase in telecommunications, fibre funding

Commerce Commission seeks feedback on funding for regulation of telecommunications, electricity, and gas sectors. Increased funding proposed.

By Shannon Williams • 3 min read • Thu, 10th Dec 2020
Commerce Commission finalises consumer protections for withdrawal of copper phone and broadband services
Chorus

Commerce Commission finalises consumer protections for withdrawal of copper phone and broadband services

The code sets out the requirements Chorus must meet before it can stop providing wholesale copper phone and broadband services, including ADSL and VDSL.

By Shannon Williams • 3 min read • Thu, 10th Dec 2020
NZ telco industry welcomes ComCom 111 Contact Code
Unified Communications

NZ telco industry welcomes ComCom 111 Contact Code

The telecommunications industry is committed to ensuring vulnerable customers can continue to access emergency services.

By Shannon Williams • 3 min read • Wed, 18th Nov 2020
Commerce Commission moves to address rising telecommunications sector complaints
Unified Communications

Commerce Commission moves to address rising telecommunications sector complaints

The Commerce Commission is asking for views on what telecommunications providers could be doing better to address increasing complaints about the sector.

By Shannon Williams • 3 min read • Mon, 2nd Nov 2020
Commerce Commission confirms approach to enforcing telco obligations
Unified Communications

Commerce Commission confirms approach to enforcing telco obligations

Commerce Commission releases guidance on monitoring and enforcing obligations of telecom operators to offer wholesale services on non-discriminatory basis.

By Shannon Williams • 3 min read • Fri, 2nd Oct 2020
Commerce Commission tells telcos to improve consumer choice
Unified Communications

Commerce Commission tells telcos to improve consumer choice

New Zealand's Commerce Commission has urged mobile operators to provide more comparison information to consumers.

By Shannon Williams • 3 min read • Wed, 23rd Sep 2020
Commerce Commission unveils proposed approach to fibre regulation
Unified Communications

Commerce Commission unveils proposed approach to fibre regulation

New Zealand's Commerce Commission has outlined its proposed process and approach to regulate fibre access services.

By Shannon Williams • 3 min read • Wed, 16th Sep 2020
ComCom takes responsibility for external provider breach
Breach Prevention

ComCom takes responsibility for external provider breach

Commerce Commission admits security flaws and pledges to implement stronger systems following burglary incident.

By Sara Barker • 3 min read • Thu, 6th Aug 2020
ComCom seeks feedback on Mobile Access Termination Service
Unified Communications

ComCom seeks feedback on Mobile Access Termination Service

Commerce Commission seeks feedback on draft review of Mobile Access Termination Service, which recommends continued regulation.

By Shannon Williams • 3 min read • Thu, 11th Jun 2020
ComCom warns Becextech for breaches against Fair Trading Act
eCommerce

ComCom warns Becextech for breaches against Fair Trading Act

The Commerce Commission has warned Becextech for misleading New Zealand consumers, selling refurbished phones as new, and making false discount claims.

By Sara Barker • 3 min read • Thu, 28th May 2020
ComCom report 'proof' of the need of fibre - Chorus
Unified Communications

ComCom report 'proof' of the need of fibre - Chorus

Chorus responds to ComCom report, emphasising fibre's crucial role as broadband held steady in New Zealand during the COVID-19 lockdown.

By Shannon Williams • 2 min read • Tue, 26th May 2020
NZ's copper and fibre networks held up despite increased demand during lockdown
Unified Communications

NZ's copper and fibre networks held up despite increased demand during lockdown

New Zealand's copper and fibre broadband connections held up well during the COVID-19 lockdown, despite increased levels of demand on the networks.

By Shannon Williams • 3 min read • Fri, 22nd May 2020
ComCom releases draft guidance for unbundled fibre
Chorus

ComCom releases draft guidance for unbundled fibre

ComCom has issued draft guidance to clarify enforcement of unbundled fibre access by Chorus and other LFCs, aiming to boost competition and innovation.

By Staff Writer • 2 min read • Tue, 10th Mar 2020