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PB Tech fined $77k by District Court for 'extensive failings'
Commerce Commission

PB Tech fined $77k by District Court for 'extensive failings'

PB Tech has been fined NZD $77k by the Auckland District Court for selling over 4,000 non-compliant extended warranties, breaching consumer rights laws.

By Ben Moore • 3 min read • Mon, 1st Oct 2018
ComCom says national roaming stays, including 5G
Commerce Commission

ComCom says national roaming stays, including 5G

Despite Vodafone and Spark's protests, the Commerce Commission decided there will be no changes to national roaming in order to promote competition.

By Ben Moore • 3 min read • Tue, 4th Sep 2018
Spark, TUANZ positive about ComCom mobile market study
Commerce Commission

Spark, TUANZ positive about ComCom mobile market study

The Commerce Commission has announced a study into the national mobile market. Spark and TUANZ have both released statements welcoming the study.

By Ben Moore • 4 min read • Fri, 31st Aug 2018
Can you back up your marketing claims? ComCom campaign aims to help out
Disaster Recovery

Can you back up your marketing claims? ComCom campaign aims to help out

Companies in New Zealand are being warned by the Commerce Commission that they must be able to substantiate their marketing and advertising claims.

By Sara Barker • 3 min read • Mon, 16th Jul 2018
PB Tech raked over coals by ComCom for dodgy practices
Commerce Commission

PB Tech raked over coals by ComCom for dodgy practices

PB Tech admits to 14 charges of violating extended warranty rules, while also being warned for bait advertising, according to the Commerce Commission.

By Ben Moore • 3 min read • Tue, 3rd Jul 2018
Apple warned by ComCom for misleading consumers
Apple

Apple warned by ComCom for misleading consumers

Apple is the latest tech company, after Noel Leeming and Smiths City, to get attention from the ComCom for unfair treatment of consumers.

By Ben Moore • 3 min read • Wed, 30th May 2018
Kiwi clothing brand under fire: ComCom warns businesses about 'Made in NZ' claims
Manufacturing

Kiwi clothing brand under fire: ComCom warns businesses about 'Made in NZ' claims

Clothing brand WORLD is under investigation by the Commerce Commission regarding the accuracy of its t-shirt labelling.

By Julia Gabel • 3 min read • Tue, 15th May 2018
ComCom seeks to understand how electricity firms plan to harness emerging tech
DataCentre infrastructure

ComCom seeks to understand how electricity firms plan to harness emerging tech

The Commerce Commission eyes how NZ's electricity distributors plan and invest in emerging tech like solar and EVs to adapt to changing energy demands.

By Sara Barker • 2 min read • Thu, 10th May 2018

Global Stories

NZ Telco Forum responds to ComCom report complaint numbers
Commerce Commission

NZ Telco Forum responds to ComCom report complaint numbers

Earlier this week, a Commerce Commission report stated that telecommunications had the most complaints of any industry - the TCF isn't convinced.

By Staff Writer • 2 min read • Thu, 29th Nov 2018
ComCom report leads to greater focus on telcos, online retail
Unified Communications

ComCom report leads to greater focus on telcos, online retail

The light is shining on confusing complexities and consumer complaints about online retail and telco marketing behaviours in the new report.

By Ben Moore • 3 min read • Tue, 27th Nov 2018
ComCom warns online phone store for discount claims
Marketing Technologies

ComCom warns online phone store for discount claims

Buy mobile has been warned for claiming discounts against retail prices it could not show proof for when asked.

By Ben Moore • 2 min read • Wed, 22nd Aug 2018
eCommerce, telecoms, mergers named as 2018/19 focus for ComCom
Unified Communications

eCommerce, telecoms, mergers named as 2018/19 focus for ComCom

The Commerce Commission has names published its priority focus areas for the upcoming year, including implementing new telecommunication regulations.

By Ben Moore • 2 min read • Fri, 10th Aug 2018
The Commerce Commission looks to retain its ability to regulate mobile roaming
Unified Communications

The Commerce Commission looks to retain its ability to regulate mobile roaming

The regulation would enable a new operator to quickly expand its coverage beyond its own initial physical network.

By Patrick Martlew • 2 min read • Tue, 10th Jul 2018
Spark facing court proceedings after Commerce Commission alleges it misled customers
Unified Communications

Spark facing court proceedings after Commerce Commission alleges it misled customers

The Commerce Commission has charged Spark with 11 counts of misleading customers over billing issues between 2014 and 2017, now heading for court.

By Patrick Martlew • 4 min read • Mon, 9th Jul 2018
What are the benefits of NZ broadband performance testing?
DevOps

What are the benefits of NZ broadband performance testing?

The ComCom's first paper from new testing partner looks at how testing data can be used to empower purchasing and sales decisions.

By Ben Moore • 2 min read • Thu, 5th Jul 2018
ComCom seeks 3000 volunteers for broadband performance testing
Unified Communications

ComCom seeks 3000 volunteers for broadband performance testing

The Commerce Commission wants to rally 3000 volunteers to help make New Zealand's broadband better for everyone.

By Sara Barker • 2 min read • Wed, 30th May 2018
ComCom requesting telco feedback on funding for future fibre regulation
Unified Communications

ComCom requesting telco feedback on funding for future fibre regulation

The Commerce Commission has calculated that it would cost $12 million to implement the proposed regulation over a three-year period.

By Kai Ping Lew • 2 min read • Mon, 30th Apr 2018
Mobile trader fines hit $1.56m with $330k for Mobile Shop
Commerce Commission

Mobile trader fines hit $1.56m with $330k for Mobile Shop

Auckland-based Mobile Shop pleaded guilty to 24 charges, 12 under the Fair Trading Act and 12 under the Credit Contracts and Consumer Finance Act.

By Ben Moore • 3 min read • Mon, 30th Apr 2018