eCommerceNews New Zealand - Technology news for digital commerce decision-makers

Customer Centricity stories - Page 2

Optical

Could personalised AI assistants streamline your business?

Thu, 25th Oct 2018
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crm
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uc
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martech
Oracle's new Digital Assistant utilises AI to streamline business processes, boosting productivity and enhancing user experiences across multiple platforms.
Thinkstockphotos 615269462

Promapp teams up with Kiwi agriculture & farming company

Fri, 6th Oct 2017
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crm
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agricultural technology
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cx
Promapp's integration with SharePoint and Microsoft Dynamics will eventually support the sharing of processes to external suppliers.
Thinkstockphotos 664246660

Innovation & AI - top priorities for Asian companies - so what's the hold up?

Fri, 7th Jul 2017
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crm
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data analytics
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martech
Asian firms eye innovation to boost loyalty, yet costs and talent gaps stall the tech uptake despite AI's allure, reports Salesforce study.
Working desk

Qualtrics launches new tools to help companies create quality CX programs

Tue, 27th Jun 2017
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crm
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cx
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martech
Qualtrics has enhanced its customer experience management platform to help companies improve their CX programs and drive customer satisfaction.
Digital transformation

Software AG: Digital transformation is the way of the future

Tue, 19th May 2015
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uc
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data analytics
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digital transformation
Software AG's Digital Business Platform is aiding customer traction and partner expansion in digital transformation.
Melbourneit

Melbourne IT signs three year HCL deal

Mon, 3rd May 2010
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oracle
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melbourne it
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customer centricity
Melbourne IT has signed a three year deal with HCL Technologies to implement its global Integrated Web Services IT integration project.