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Granicus names seven digital government award winners
Smart Cities

Granicus names seven digital government award winners

Granicus has honoured seven Australia and New Zealand public sector projects for measurable gains in citizen engagement, service delivery and transparency.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Sinch named leader in IDC communications platform study
Customer Relationship Management

Sinch named leader in IDC communications platform study

Sinch named as a Leader in IDC's inaugural communications engagement platform study, with AI-native orchestration and broad cloud services highlighted.

By Mark Tarre • 3 min read • Last month
Temenos forum spotlights AI & banking modernisation
Data Protection

Temenos forum spotlights AI & banking modernisation

Temenos forum in Copenhagen to draw 1,000 banking executives as AI, cybersecurity and legacy system upgrades dominate the agenda.

By Kaleah Salmon • 4 min read • Last month
Login problems drive consumers away from digital services
Data Protection

Login problems drive consumers away from digital services

Thales report finds weak login and sign-up flows are pushing users away, as trust in AI, data handling and digital services remains low.

By Catherine Knowles • 4 min read • Last month
JAAQ raises GBP £13 million to expand mental health platform
Enterprise Resource Planning

JAAQ raises GBP £13 million to expand mental health platform

London mental health AI platform JAAQ raises GBP £13 million Series A to embed clinically governed support into employers' and insurers' apps.

By Catherine Knowles • 4 min read • Wed, 25th Mar 2026
Changing customer loyalty landscape: Here's what retail leaders need to know
Data Analytics

Changing customer loyalty landscape: Here's what retail leaders need to know

Retail leaders are racing to turn data, AI and retail media into performance engines, reshaping how customer loyalty will work by 2026.

By Jonathan Reeve • 5 min read • Thu, 19th Mar 2026
Open Point unveils unified engagement & stakeholder hub
Smart Cities

Open Point unveils unified engagement & stakeholder hub

Open Point has merged Social Point and Consultation Manager into a single platform to unify community engagement and stakeholder oversight.

By Sofiah Nichole Salivio • 3 min read • Thu, 19th Mar 2026
TechnologyOne unveils AI Guide for councils, students
Software-as-a-Service

TechnologyOne unveils AI Guide for councils, students

TechnologyOne launches Guide, an AI assistant to streamline council services and student support across Australia and New Zealand.

By Sean Mitchell • 3 min read • Thu, 26th Feb 2026

Stories from Other Regions

Digital Engagement stories

CX is an outcome of the network beneath it
Unified Communications

CX is an outcome of the network beneath it

Customer experience depends on resilient networks, Gamma Communications says, as reliability, security and performance shape every digital interaction.

By Richard Hall • 5 min read • 3 days ago
UGREEN lands first sports deal with New England Patriots
Storage

UGREEN lands first sports deal with New England Patriots

UGREEN signs first global sports partnership with the New England Patriots, securing 2026 stadium rights and fan activations at Gillette Stadium.

By Sofiah Nichole Salivio • 4 min read • Last week
Alkami launches Engage to boost digital banking adoption
Digital Transformation

Alkami launches Engage to boost digital banking adoption

Alkami rolls out Engage platform to help banks and credit unions track customer behaviour, improve onboarding and lift digital banking usage.

By Catherine Knowles • 4 min read • Last month
Apollo3D urges firms to use digital twins as costs rise
Digital Transformation

Apollo3D urges firms to use digital twins as costs rise

Apollo3D says businesses should use digital twins to cut site visits as fuel and energy costs squeeze travel budgets across British industry.

By Sofiah Nichole Salivio • 3 min read • Last month
InDebted appoints Rob Young as UK Managing Director
Software-as-a-Service

InDebted appoints Rob Young as UK Managing Director

InDebted names Rob Young UK managing director as debt recovery firm steps up push in Britain's £60 billion consumer debt market.

By Mark Tarre • 4 min read • Wed, 1st Apr 2026
Creators eclipse broadcasters in Oscars social media surge
Marketing Technologies

Creators eclipse broadcasters in Oscars social media surge

Influencers, not film studios or TV networks, stole the Oscars spotlight this year as creator content drove surging social media engagement.

By Kaleah Salmon • 4 min read • Tue, 24th Mar 2026
Aegon’s Mylo app tracks down GBP £135m in pensions
Digital Transformation

Aegon’s Mylo app tracks down GBP £135m in pensions

Aegon app Mylo consolidates more than GBP £135m in pensions as digital tracing tools tackle the UK's growing lost pots problem.

By Sean Mitchell • 4 min read • Fri, 20th Mar 2026
World Cup to spark UK spending surge & second screens
Gaming

World Cup to spark UK spending surge & second screens

World Cup set to kick off UK spending spree as fans splash out on home viewing gear and juggle matches with shopping on second screens.

By Sofiah Nichole Salivio • 4 min read • Wed, 18th Mar 2026
Agora & FPT partner on AI for Southeast Asian banks
Unified Communications

Agora & FPT partner on AI for Southeast Asian banks

Agora and FPT join forces to deliver AI-powered voice, video and messaging for Southeast Asia's banks amid stricter digital regulations.

By Mark Tarre • 4 min read • Thu, 26th Feb 2026