Knowledge Management stories
Glean and Gainsight add customer health, risk and sentiment signals to Work AI, giving teams a shared account view inside existing workflows.
Bloomfire says fragmented knowledge, search and analytics tools are undermining enterprise AI, as its new guide assesses 12 platforms and governance.
The L Suite has launched Lloyd, a members-only AI tool for General Counsels that mines a decade of peer discussions to guide in-house legal decisions.
Atlassian lets third-party AI agents tap Teamwork Graph as the software giant expands Rovo, Jira and Confluence with new automation tools.
SNP and Structify form Oros Data venture to use AI on contracts and HR files, aiming to cut risk and speed due diligence in M&A deals.
Teradata unveils an autonomous knowledge platform that unifies AI, analytics and governed data, aiming to run enterprise agents in cloud or on site.
Salsify adds an AI intelligence layer to help brands manage product data, retailer rules and shopping signals across digital and agentic commerce.
Adobe adds a productivity agent to Acrobat, blending document intelligence with AI creation tools for PDFs, presentations, podcasts and social posts.
Five data readiness steps can make or break AI agents, as organisations are warned that quality, context, currency and compliance matter most.
Origin and ServiceNow embed Cuido in Employee Centre, letting workers get benefits answers from structured data without raising HR tickets.
Harvey expands legal AI push with more than 500 agents and early access to a builder that lets firms customise workflows.
Pinecone unveils Nexus and KnowQL to help AI agents cut retrieval overhead, lift task completion and speed enterprise workflows.
Aera Technology adds agentic reasoning to let enterprise users move from question to action in one governed, auditable conversation.
Hyland study finds most businesses lack the connected data and workflows needed to turn AI ambitions into measurable results.
Glean deepens its Australia commitment with a local entity and hiring drive, as ANZ demand for its AI workplace tools accelerates.
Pinecone opens first serverless cloud region in Singapore as it rolls out Nexus, KnowQL, a Marketplace and a USD $20 Builder tier.
AI embedded in deal rooms is speeding up M&A due diligence, cutting Q&A friction and helping buyers interpret documents faster.
Ravical launches Workspace to help accounting and professional services firms adopt value-based pricing as AI erodes the billable-hour model.
Canopy unveils AI coworker to handle onboarding, billing and admin for accounting firms as practice software shifts from records to actions.
Chancery Lane Project launches AI-friendly WordPress plugin to cut token use and energy demand as websites adapt to machine readers.