Knowledge Management stories
ServiceNow expands its OpenAI partnership to make frontier models and voice-first AI core to enterprise workflows and automation at scale.
Litera debuts Litera One Mobile for iOS, bringing AI agent Lito and synced drafting, review and knowledge tools to lawyers on the move.
AI contract software startup Ivo secures USD $55 million Series B to speed contract review, as revenue surges 500% and UK expansion looms.
Elsevier launches LeapSpace, an AI research workspace promising trusted, transparent answers built on 18 million peer-reviewed sources.
Zapier survey finds 92% of staff feel AI boosts productivity, yet workers spend hours each week fixing low-quality 'AI workslop' outputs.
Foyer has launched Thine, an iOS “ambient AI” that quietly learns from in-person chats to nudge users on decisions and priorities.
Salesforce rolls out upgraded Slackbot, turning the chat app into an AI-powered workplace agent for Business+ and Enterprise+ users.
Salesforce debuts a revamped AI Slackbot as a personal work agent, tying Slack into its Agentforce 360 automation and data platform.
Progress predicts 2026 will mark a shift from AI pilots to orchestrated, governed platforms, widening the gap between leaders and laggards.
iManage predicts 2026 will bring an agentic AI reality check, routine hallucination risk management and machine-led data restructuring.
AI's next wave in business will be sector-specific, process-led services as firms shift from generic tools to trusted, compliant platforms.
White & Case selects Legora as a strategic AI partner, rolling out its platform to lawyers in 43 offices across 29 countries worldwide.
Stagwell launches The Machine, an AI “agentic OS” that unifies marketers' existing tools like Figma, Slack, Teams and Adobe into one layer.
Algolia named IDC MarketScape Leader in AI search as it posts 38.5% growth and climbs to fifth worldwide in knowledge discovery tools.
AI is set to manage 41% of Singapore's customer service cases by 2027, as service teams embrace “agentic” tools despite security concerns.
Sertis teams with data centre pioneer Toto Sugiri to launch an Indonesia-based AI and data venture targeting key growth sectors.
European office workers now lose nearly two days a week to admin, as leaders talk up automation but staff see little change on the ground.
UK learning platform HowNow backs domain-specific AI agents to join teams as 'colleagues' by 2026, reshaping workflows and competition.
Canadian start-up Formic AI launches Boreal, an explainable language model promising verifiable, audit-ready outputs for cautious enterprises.
Plaud.ai urges firms to fix “broken” meeting culture with AI tools, warning wasteful calls sap productivity, focus and staff morale.