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SuiteWorld 2025 Day 1 & 2 - NetSuite Next sets a new pace for AI in business
Data Analytics

SuiteWorld 2025 Day 1 & 2 - NetSuite Next sets a new pace for AI in business

Oracle NetSuite unveils NetSuite Next at SuiteWorld 2025, embedding AI into its ERP suite for smarter, autonomous business workflows worldwide.

By Annexa • 6 min read • Wed, 8th Oct 2025
Customer Science launches AI tool to boost contact centre accuracy
Unified Communications

Customer Science launches AI tool to boost contact centre accuracy

Customer Science unveils Knowledge Quest, an AI tool enhancing Australian contact centres with real-time, accurate information to boost efficiency and satisfaction.

By Melvin Hipolito • 3 min read • Mon, 22nd Sep 2025
Workday acquires Sana for USD $1.1 billion to boost AI at work
EduTech

Workday acquires Sana for USD $1.1 billion to boost AI at work

Workday will acquire AI firm Sana for USD $1.1 billion to integrate AI tools enhancing employee experience and learning across its platform.

By Melania Watson • 4 min read • Wed, 17th Sep 2025
Progress unveils Agentic RAG to make trustworthy AI accessible
Data Analytics

Progress unveils Agentic RAG to make trustworthy AI accessible

Progress Software launches Progress Agentic RAG, a SaaS platform making trustworthy generative AI accessible and easy to deploy for businesses of all sizes.

By Catherine Knowles • 4 min read • Fri, 12th Sep 2025
Adobe launches Acrobat Studio with AI, PDF tools
Encryption

Adobe launches Acrobat Studio with AI, PDF tools

Adobe unveils Acrobat Studio, merging PDF tools, creative content, and AI to enhance productivity and collaboration for work and personal projects.

By Sean Mitchell • 4 min read • Wed, 20th Aug 2025
NetDocuments unveils AI-powered DMS features for legal teams
Document Management

NetDocuments unveils AI-powered DMS features for legal teams

NetDocuments launches AI-powered features in its cloud DMS for legal teams, enhancing document editing, metadata profiling, and workflow automation within Microsoft Word.

By Shannon Williams • 4 min read • Thu, 7th Aug 2025
Litera enhances AI platform with new features & deeper CRM links
Document Management

Litera enhances AI platform with new features & deeper CRM links

Litera upgrades its AI platform Litera One with new features and deeper CRM links, enhancing legal workflow and boosting productivity for over 2,500 law firms.

By Catherine Knowles • 4 min read • Tue, 5th Aug 2025
How private LLMs are delivering real business benefits
Unified Communications

How private LLMs are delivering real business benefits

Private Large Language Models offer businesses secure AI tools that boost productivity and safeguard data, transforming workflows without costly system changes.

By Jacko Smit • 4 min read • Wed, 30th Jul 2025
Trupeer raises USD $3m to automate AI-powered video creation
EduTech

Trupeer raises USD $3m to automate AI-powered video creation

Trupeer secures USD $3 million to advance AI-driven video creation, helping businesses quickly produce personalised, multi-language product videos at scale.

By Jed Nykolle Harme • 3 min read • Wed, 16th Jul 2025
Elsevier unveils Embase AI to transform biomedical data research
EduTech

Elsevier unveils Embase AI to transform biomedical data research

Elsevier launches Embase AI, a tool that halves biomedical data review time with natural language queries and transparent, up-to-date research summaries.

By Catherine Knowles • 3 min read • Thu, 26th Jun 2025
AI: The future belongs to those who put the humans in the machine first
Generative AI

AI: The future belongs to those who put the humans in the machine first

AI in law is evolving to amplify human judgment, using curated data and reasoning to enhance legal advice, not just recall case law.

By Jamie Ng • 9 min read • Tue, 17th Jun 2025

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Knowledge Management stories

Alexi & iManage integrating AI into law firm workflows
Data Protection

Alexi & iManage integrating AI into law firm workflows

Alexi and iManage have teamed up to integrate AI into law firm workflows, enhancing document management and boosting efficiency within existing systems.

By Jake MacAndrew • 3 min read • Fri, 10th Oct 2025
How AI can help you cut staff churn in the contact centre in 2026
Unified Communications

How AI can help you cut staff churn in the contact centre in 2026

AI can help slash contact centre staff turnover in 2026 by boosting agent engagement, cutting routine tasks, and enhancing job satisfaction with smart tools.

By Todd Gorsuch • 4 min read • Mon, 22nd Sep 2025
Acuity to acquire Ascent, boosting AI & tech services in Europe
Digital Transformation

Acuity to acquire Ascent, boosting AI & tech services in Europe

Acuity Knowledge Partners will acquire Ascent to enhance its AI and tech services in Europe, expanding into new sectors by September 2025.

By Catherine Knowles • 3 min read • Fri, 19th Sep 2025
Exclusive: OCBC's 20-year data & AI innovation journey
Risk & Compliance

Exclusive: OCBC's 20-year data & AI innovation journey

OCBC's 20-year investment in data underpins over 30 AI applications, boosting efficiency and cutting costs across its banking services.

By Sean Mitchell • 5 min read • Tue, 19th Aug 2025
Exclusive: Why AI is putting content governance at the core of brand authority
Digital Transformation

Exclusive: Why AI is putting content governance at the core of brand authority

Global consultancies like Deloitte are prioritising content governance as AI reshapes brand authority and digital content operations for large organisations.

By Melania Watson • 4 min read • Wed, 2nd Jul 2025
Atlassian enhances Loom with new features to boost productivity
Marketing Technologies

Atlassian enhances Loom with new features to boost productivity

Atlassian upgrades Loom with new AI-powered video tools to boost team productivity and ease knowledge sharing across organisations, cutting time spent searching for information.

By Catherine Knowles • 3 min read • Fri, 20th Jun 2025