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Managed Service Provider (MSP) stories

Island names Hugh Darvall APAC Channel Lead amid push
Software-as-a-Service

Island names Hugh Darvall APAC Channel Lead amid push

Island taps Hugh Darvall to drive APAC partner growth as demand rises for safer AI-enabled workspaces and a move away from legacy security tools.

By Mark Tarre • 4 min read • Last month
Claroty names John Ryan to lead global partner ecosystem
Firewalls

Claroty names John Ryan to lead global partner ecosystem

Claroty taps John Ryan to expand its worldwide partner network as the cyber security firm sharpens indirect sales for industrial environments.

By Sean Mitchell • 4 min read • Last month
Acronis launches AI protection for managed service providers
Data Protection

Acronis launches AI protection for managed service providers

Acronis rolls out GenAI Protection for managed service providers to spot shadow AI, curb data leakage and block prompt injection.

By Sofiah Nichole Salivio • 3 min read • Last month
Peer Software expands partner programme for hybrid file data
Storage

Peer Software expands partner programme for hybrid file data

Peer Software deepens channel push with enhanced Partner Programme, adding incentives, training and a file analysis tool for hybrid environments.

By Catherine Knowles • 3 min read • Last month
GapMaps partners with Panolytica on segmentation data
Customer Relationship Management

GapMaps partners with Panolytica on segmentation data

GapMaps deepens its data marketplace with Panolytica, giving marketers and planners finer-grained consumer insights across Australia, the UK and Saudi Arabia.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Newo appoints Jason Luo as Chief Executive Officer
Unified Communications

Newo appoints Jason Luo as Chief Executive Officer

Newo names Jason Luo Chief Executive Officer after USD $25 million funding round as it targets small businesses missing inbound calls.

By Mark Tarre • 4 min read • Last month
Passpack adds Amsterdam data residency & six languages
Data Protection

Passpack adds Amsterdam data residency & six languages

Passpack deepens its European push with Amsterdam-based EU storage for customer credentials and a six-language rollout due by May 2026.

By Joseph Gabriel Lagonsin • 3 min read • Last month
How MH Enterprise turns trust into cybersecurity success
Firewalls

How MH Enterprise turns trust into cybersecurity success

MH Enterprise upgrades most SonicWall customers as trust-first guidance, rapid deployments and threat blocking drive growth across Egypt.

By Gaëlle Perrin • 3 min read • Last month
Telcos reshape music streaming for local audiences
Customer Experience

Telcos reshape music streaming for local audiences

Telcos are turning music streaming into localised services for niche audiences, from Greenlandic heritage platforms to kid-safe apps and MENA billing deals.

By Con Raso • 5 min read • Last month
Tuned Global launches streaming manipulation detection
Gaming

Tuned Global launches streaming manipulation detection

Tuned Global rolls out Service Manipulation Detection for streaming clients as labels demand tougher controls on fake plays and royalty fraud.

By Joseph Gabriel Lagonsin • 5 min read • Last month
Supporting service providers with their global ambitions
Network Infrastructure

Supporting service providers with their global ambitions

Gamma backs service providers' global push with APAC launch and 24/7 support as partners seek scale, compliance and new revenue.

By Mike Mills • 4 min read • Last month

Stories from Other Regions

Managed Service Provider (MSP) stories

Dropbox expands UK partnership with ALSO Cloud Marketplace
Software-as-a-Service

Dropbox expands UK partnership with ALSO Cloud Marketplace

Dropbox deepens ALSO tie-up as UK resellers gain access to full cloud portfolio, local billing and AI-powered productivity tools.

By Catherine Knowles • 3 min read • Last month
How MSPs can win more clients by showing up where CIOs are already looking
Customer Experience

How MSPs can win more clients by showing up where CIOs are already looking

MSPs that boost search visibility and editorial presence can land on CIO shortlists sooner, as Australian buyers research vendors before contact.

By Dominic Vivarini • 8 min read • Last month
From reseller to risk advisor: What the shift means for your email and hosting conversations
Digital Transformation

From reseller to risk advisor: What the shift means for your email and hosting conversations

MSPs are turning email and hosting renewals into risk-led advisory wins, with higher margins and stronger client ties in the Australian channel.

By Tom Thatcher • 6 min read • Last month
MSPs see voice as part of wider IT offer, Gamma says
Customer Relationship Management

MSPs see voice as part of wider IT offer, Gamma says

Gamma says managed service providers are folding voice into wider IT deals, with trust, integration and risk management now shaping supplier choices.

By Mark Tarre • 4 min read • Last month
Azul gains momentum on enterprise Java cloud demand
DevOps

Azul gains momentum on enterprise Java cloud demand

Azul's FY26 surge was fuelled by enterprise Java demand, with finance, healthcare and retail driving bookings as the firm expanded partnerships and tooling.

By Karen Joy Bacudo • 4 min read • Last month
PayNuts broadens offer for SMEs as surcharging reforms loom
Digital Transformation

PayNuts broadens offer for SMEs as surcharging reforms loom

PayNuts widens its Australian SME offer with a new POS platform and partner services as RBA payment reforms heap pressure on fee-based models.

By Karen Joy Bacudo • 4 min read • Last month
New Sydney Catalyst conference backs MSP peer lessons
Customer Experience

New Sydney Catalyst conference backs MSP peer lessons

Australian channel groups launch Catalyst in Sydney, a charity-backed conference for MSPs and IT leaders focused on practical peer lessons, not vendor pitches.

By Mark Tarre • 4 min read • Last month