Managed Service Provider (MSP) stories
Zoom names Frank Skiffington as Head of Australia and New Zealand as the software group seeks deeper partner-led growth across ANZ.
Canon strengthens its position in IDC's high-speed inkjet rankings, with its own printhead technology, service network and market data praised.
Vultr joins NVIDIA's Exemplar Cloud programme after Blackwell benchmark tests on a 512-node cluster across 11 AI training models.
AvePoint and Omdia find governance and compliance are stalling AI adoption for MSP customers, as demand outpaces providers' readiness.
Persistent and Databricks launch Merchant Risk Management and Fraud Detection solution for banks and payment providers facing rising digital payment fraud.
Kyndryl's AI workplace Digital Twin uses Microsoft Foundry to spot IT faults before staff are hit, as firms seek faster, predictive support.
Governance and compliance are stalling MSP AI rollouts, with AvePoint and Omdia finding operational strain is widening the gap between investment and delivery.
Sinch Mailgun warns weak inbox placement and limited AI use are eroding email returns, with many firms unable to measure ROI confidently.
Abacus secures CREST accreditation for penetration testing, bolstering its pitch to regulated sectors as demand rises for verified cyber security assurance.
Logicalis study finds 89% of Chief Information Officers are learning AI as they go, with skills gaps, data issues and compliance concerns slowing roll-outs.
Executives now see managed services as a critical route to scaling agentic AI, with most prioritising AI know-how and security over cost savings.
Cynomi adds AI Insights and co-worker Agents to its platform as it aims to automate MSP security workflows, reduce staff pressure and drive account growth.
NetAlly rolls out handheld LinkRunner AT 1500 to give frontline technicians faster checks of cables, switches and 90W PoE.
Hammer unveils AI Works for UK channel partners, adding a laboratory, portal and specialist support to tackle skills gaps and deployment hurdles.
Capacity, not capability, is emerging as partners' biggest headache as PSTN migration threatens support, growth and customer relationships.
Equinix has opened its first self-built Mumbai data centre, MB3, adding AI-ready capacity as India's digital economy drives demand for interconnection.
Manchester IT support firm Apex Computing lands a third Microsoft Solutions Partner designation after securing recognition for Microsoft Security.
Bolt Group snaps up Beem app from Australian Payments Plus as the operator refocuses on payments infrastructure and identity rails.
Lumen says attackers are increasingly exploiting routers, VPN gateways and other edge devices in Australia, with nation-state activity and proxy networks making detection harder.
Harmonic pitches AI-driven fibre operations and open customer device choice as European broadband groups seek lower rollout costs.