Market research stories
Consumer use of generative AI has climbed to 73%, but a Prophet survey finds growing worries over accuracy, skills and human connection.
Bloomfire says fragmented knowledge, search and analytics tools are undermining enterprise AI, as its new guide assesses 12 platforms and governance.
Asia-Pacific firms face mounting identity security strain as AI agents and machine accounts swell, with 94% of IT leaders reporting difficulties.
Asia Pacific businesses are expanding AI hardware use as new research shows strong uptake of AI PCs and workstations for different workloads.
eYou launches worldwide app as survey finds 97% of users say social platforms fail to prioritise truth or accuracy.
Anthropic rolls out 10 AI agent templates for financial services, with Microsoft 365 add-ins, new data links and banking workflow tools.
Westcon-Comstor joins Microsoft Marketplace resale programme as distributors and resellers rush to cloud platforms, with partner services and renewals support.
Qualtrics says AI is helping businesses cut churn, boost revenue and uncover richer customer feedback by analysing calls and surveys.
US small businesses face surprise retirement plan fees as Human Interest study says costs hit workers and employers alike.
Optus launches free cyber readiness programme as research finds one in three Australian SMEs have faced attacks and most lack a plan.
UK shoppers now expect in-store prices to match online deals as q-commerce reshapes grocery loyalty, discounts and the shelf-edge experience.
InvestorKit's Chief Executive Officer Arjun Paliwal says its EDGE system helped drive more than AUD $1.8 billion in property deals and won a new buyers agents award.
Deloitte Taiwan and Zodia Custody team up on digital asset services for financial institutions, as Taiwan readies stricter rules.
UK marketers set to lift AI budgets as Canva research warns consumers still want human touch, clearer rules and more trust in adverts.
UK banks and retailers face mounting losses as 6.5 million consumers secure GBP £3.5 billion in refunds through friendly fraud, survey finds.
Singapore consumers are embracing autonomous AI for shopping, banking and services, even as EY finds deep worries over hacking, privacy and accountability.
Australian sole traders are using AI more for admin and client work, with Hnry data showing daily adoption and positive sentiment rising.
Australian Millennials trust and use AI more than Gen Z, a survey of 1,200 people found, with visible sources boosting confidence.
Small firms are embracing AI for admin and marketing, but a MoneySuperMarket survey finds most still lack security training as cyber fears rise.
Optimizely survey finds AI saves marketers time but leaves strategy squeezed, as 61% report efficiency gains while only 36% see more room for it.
