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Young Shoppers Boost eCommerce Amid Delivery Woes
Software-as-a-Service

Young Shoppers Boost eCommerce Amid Delivery Woes

Younger shoppers under 35 boost online sales but face more delivery issues, with 79% reporting problems versus 66% across all ages, says Descartes study.

By Jed Nykolle Harme • 3 min read • Tue, 20th May 2025
Dresses & jumpsuits top returns as Aussies shop online
Customer Experience

Dresses & jumpsuits top returns as Aussies shop online

Data from birdsnest.com.au reveals dresses and jumpsuits top the return list in Australia, with a 31% rate from over 85,000 returns last year.

By Jed Nykolle Harme • 4 min read • Fri, 16th May 2025
Retailers boost performance with personalisation & new tech
Digital Transformation

Retailers boost performance with personalisation & new tech

Cloudinary's survey reveals 93% of retailers see up to 4x better results from personalisation, boosting online and in-store customer experiences globally.

By Kaleah Salmon • 3 min read • Tue, 6th May 2025
White Fox leads Australian fashion brands in global popularity
Instagram

White Fox leads Australian fashion brands in global popularity

White Fox leads as Australia's most searched fashion brand globally, with 687,220 monthly searches and millions of social media followers worldwide.

By Sean Mitchell • 4 min read • Fri, 2nd May 2025
Visa launches AI-assisted shopping with security focus
Digital Transformation

Visa launches AI-assisted shopping with security focus

Visa has launched Intelligent Commerce, partnering with AI leaders to enable secure, AI-assisted shopping and payments tailored to user preferences.

By Jed Nykolle Harme • 4 min read • Thu, 1st May 2025
AI bots drive 57% of holiday shopping traffic, study finds
Firewalls

AI bots drive 57% of holiday shopping traffic, study finds

Radware's 2025 report reveals 57% of 2024 holiday eCommerce traffic was from bots, marking a shift with AI-enhanced bots outpacing human shoppers online.

By Melvin Hipolito • 3 min read • Thu, 24th Apr 2025
AI transforms online shopping in Australia & New Zealand
Customer Experience

AI transforms online shopping in Australia & New Zealand

Retailers in Australia and New Zealand are adopting AI strategies, leveraging Snowflake's Data Cloud to enhance customer experiences and streamline operations.

By Melania Watson • 3 min read • Thu, 10th Apr 2025
Mastercard outlines plan to combat card fraud in Australia
Biometrics

Mastercard outlines plan to combat card fraud in Australia

Mastercard has unveiled a five-year strategy to innovate payment methods in Australia, tackling a surge in card fraud that nearly hit $1 billion in 2024.

By Shannon Williams • 3 min read • Wed, 9th Apr 2025
Samsung launches Gemini Live AI feature for Galaxy S25
Artificial Intelligence

Samsung launches Gemini Live AI feature for Galaxy S25

Samsung Electronics has unveiled Gemini Live, a new AI feature for Galaxy S25 users, enabling real-time visual conversations through a free software update.

By Sean Mitchell • 2 min read • Wed, 9th Apr 2025

Stories from Other Regions

Online shopping stories

Regional towns lead Australia in decluttering enthusiasm, study finds
Online shopping

Regional towns lead Australia in decluttering enthusiasm, study finds

Victor Harbor and Bathurst lead Australia in decluttering interest, while Wodonga, Newcastle, and Sunshine Coast show lowest engagement, Howards Storage World finds.

By Sean Mitchell • 4 min read • Sun, 18th May 2025
Dig This Deal campaign raises GBP £255,000 to boost AI shopping
Artificial Intelligence

Dig This Deal campaign raises GBP £255,000 to boost AI shopping

Tech entrepreneur Ashley Bailey's Dig This Deal campaign has raised GBP £255,000 to grow its AI shopping platform, expanding product listings and boosting sustainable options.

By Kaleah Salmon • 3 min read • Fri, 2nd May 2025
YouTube launches shopping affiliate programme with Shopee
YouTube

YouTube launches shopping affiliate programme with Shopee

YouTube has launched its Shopping affiliate programme in Singapore with Shopee, enabling creators to tag products in videos and drive sales while engaging audiences.

By Kaleah Salmon • 4 min read • Mon, 7th Apr 2025
Social commerce gains ground in Canada amidst concerns
Online shopping

Social commerce gains ground in Canada amidst concerns

A recent SOTI report reveals that social commerce is reshaping Canadian retail, with 48% of consumers favouring it, though 74% voice security concerns.

By Shannon Williams • 3 min read • Wed, 2nd Apr 2025
AM Eyewear adopts try-on home schemes to boost sales
Marketing Technologies

AM Eyewear adopts try-on home schemes to boost sales

Try With Mirra launches a Try Before You Buy service, allowing Australian customers to sample luxury eyewear at home to boost online shopping confidence.

By Kaleah Salmon • 3 min read • Mon, 24th Mar 2025
AliExpress celebrates 15 years with UK market focus
Supply Chain

AliExpress celebrates 15 years with UK market focus

AliExpress marks its 15th anniversary this month by reinforcing its commitment to the UK market with improved logistics and customer service, celebrating with a major sale.

By Melania Watson • 3 min read • Wed, 19th Mar 2025
UK shoppers focusing on discounted items - research
Marketing Technologies

UK shoppers focusing on discounted items - research

According to the findings, shoppers are taking a strategic approach by thoroughly researching their purchases to find the best deals and prices.

By Shannon Williams • 3 min read • Sun, 16th Mar 2025
Afterpay revives 'Mystery Market' for immersive VR event
Customer Experience

Afterpay revives 'Mystery Market' for immersive VR event

Afterpay is set to reintroduce its Mystery Market event during Afterpay Day, offering over AUD $100,000 in prizes and immersive virtual reality experiences.

By Kaleah Salmon • 2 min read • Thu, 13th Mar 2025