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Opinion Stories - Page 53

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The operational backbone of modern organisations is being reimagine
Customer Relationship Management

The operational backbone of modern organisations is being reimagine

AI is evolving beyond ERP and CRM tools to become the operational backbone, integrating systems and automating workflows across organisations by 2026.

By Vab Mittal • 5 min read • Mon, 24th Nov 2025

Stories from Other Regions

Opinion stories

Why rigid name-matching is failing UK finance teams - And what CFOs should do next
Risk & Compliance

Why rigid name-matching is failing UK finance teams - And what CFOs should do next

UK finance teams face rising delays and costs as rigid name-matching fails to cope with complex supplier names, urging CFOs to adopt more flexible solutions.

By Patrice Bouexel • 4 min read • Mon, 24th Nov 2025
AI openness: From success to sovereignty
Hyperscale

AI openness: From success to sovereignty

India has overtaken the US in new open source contributors, poised to lead globally by 2030, highlighting open source as key to digital sovereignty and AI innovation.

By Amanda Brock • 6 min read • Mon, 24th Nov 2025
Closing the gaps in threat intelligence for critical infrastructure
Firewalls

Closing the gaps in threat intelligence for critical infrastructure

Colt Technology Services faced a disruptive ransomware attack, highlighting critical gaps in cyber threat intelligence for vital infrastructure resilience.

By Jawahar Sivasankaran • 4 min read • Mon, 24th Nov 2025
It's time to rid insurtech of the snake oil
Risk & Compliance

It's time to rid insurtech of the snake oil

Insurtech firms must curb overblown AI claims, balancing innovation with regulatory compliance to avoid risking insurer reputations and finances.

By Ross Sinclair • 4 min read • Mon, 24th Nov 2025
Best practices for privacy compliance across borders
Data Protection

Best practices for privacy compliance across borders

Organisations must adopt adaptive, multi-layered privacy strategies to stay compliant and agile amid rapidly evolving cross-border data laws.

By John Bruce • 4 min read • Mon, 24th Nov 2025
When the grid becomes the bottleneck: The real threat to AI deployment
Hyperscale

When the grid becomes the bottleneck: The real threat to AI deployment

AI deployment faces delays as data centres struggle with power, cooling, and grid limits amid soaring GPU energy demands and supply bottlenecks.

By Ryne Friedma • 5 min read • Mon, 24th Nov 2025
The future of small transactions: Why blockchain is the natural successor to the U.S. penny
Blockchain

The future of small transactions: Why blockchain is the natural successor to the U.S. penny

The US penny's retirement signals a shift to blockchain micropayments, enabling fast, cheap digital transactions once hindered by legacy payments systems.

By Ásgeir Óskarsson • 5 min read • Mon, 24th Nov 2025
Why digital twins fail without a scanning strategy
Unified Communications

Why digital twins fail without a scanning strategy

Digital twin projects often fail without a clear scanning strategy, leading to outdated models and poor data integration across industries worldwide.

By Michael DeJesus • 6 min read • Mon, 24th Nov 2025
Unlocking observability in complex edge setups
Digital Transformation

Unlocking observability in complex edge setups

Observability is key to managing complex edge computing, offering real-time insight and automated solutions as IT systems grow across cloud, on-premise and edge setups.

By SUSE • 4 min read • Mon, 24th Nov 2025
Beyond the buzz: Owning the retail experience in the age of AI
Customer Experience

Beyond the buzz: Owning the retail experience in the age of AI

Retail's future lies in blending AI with human creativity to craft unique experiences, not just chasing tech buzzwords in the digital age.

By Zohar Gilad • 6 min read • Mon, 24th Nov 2025
Supporting mature open source projects - the role for the finance sector
Risk & Compliance

Supporting mature open source projects - the role for the finance sector

The finance sector is urged to support mature open source projects like XML libraries, crucial for banking but reliant on dwindling volunteer maintenance.

By Alastair Turner • 6 min read • Mon, 24th Nov 2025
Will AI mean the end of the road for my customer service career?
Customer Experience

Will AI mean the end of the road for my customer service career?

AI is transforming customer service careers, shifting roles from routine tasks to strategic, empathy-driven jobs enriched by data and technology.

By Iain Banks • 5 min read • Mon, 24th Nov 2025
The Great British switch-off: Why UK SMEs need to future-proof their communications
Unified Communications

The Great British switch-off: Why UK SMEs need to future-proof their communications

With the UK's PSTN network ending in 2027, over 5.5 million SMEs must urgently switch to digital communications to avoid disruption and boost resilience.

By Ollie Newby • 4 min read • Mon, 24th Nov 2025
Beyond digital defences: The real-world threats to data centres
DataCentre infrastructure

Beyond digital defences: The real-world threats to data centres

Physical risks like theft and fire pose serious threats to data centres, now critical national infrastructure, requiring robust multi-layered security beyond cyber defences.

By Gary Agnew and Brian Ruddock • 5 min read • Mon, 24th Nov 2025
The great reskilling myth: How right-sized ERP training cuts consultant fees and empowers your existing team
Digital Transformation

The great reskilling myth: How right-sized ERP training cuts consultant fees and empowers your existing team

Right-sized ERP training empowers existing teams, cuts costly consultant fees, and debunks the myth that all employees need extensive reskilling.

By Veerendra Jamdade • 6 min read • Mon, 24th Nov 2025
Why supply chain resilience is more than a buzzword; it's a competitive advantage
Supply Chain

Why supply chain resilience is more than a buzzword; it's a competitive advantage

Supply chain resilience in 2026 is a competitive edge, driven by evolving trade policies, AI tech, and the need for adaptability amid global uncertainties.

By Andrew Coldrey • 5 min read • Mon, 24th Nov 2025