eCommerceNews New Zealand - Technology news for digital commerce decision-makers

Process automation stories - Page 7

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Tamr doubles SaaS revenue as AI drives data mastering

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Tamr's direct SaaS revenue surges 102% as enterprises embrace AI-driven data mastering to underpin production-ready AI deployments.
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Autonomous AI 'agentic customers' set to reshape banks

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Autonomous AI 'agentic customers' will upend banking, FICO warns, reshaping pricing, risk and customer ties as USD $3tn value beckons.
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Automating the repeatable, humanising the exceptional: Delivering real AI value with an ontology‑led approach

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Lancom champions an ontology‑led AI approach, automating repeatable tasks while elevating human expertise to deliver real business value.
Kylie harker ceo sqible

Knowledge equity in the age of AI: Moving from gatekeeper to orchestrator

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digital transformation
As AI shifts from automating tasks to shaping decisions, leaders must share expertise generously to orchestrate, not gatekeep, knowledge.
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GrayCyan unveils AI readiness scorecard for industry

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manufacturing
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GrayCyan launches an AI readiness and ROI scorecard to test if industrial workflows and systems can truly support responsible automation.
Gabby wilson

How Lean AI may be creating new pathways or opportunities for women in logistics

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Lean AI is reshaping logistics roles, easing routine tasks and opening new leadership pathways for women across global supply chains.
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How remote ownership is reshaping property investing

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As remote work becomes routine, property investors are shifting from local hands-on control to tech-enabled remote ownership and scale.
Rebecca

PropTech must end the invisible admin tax on agents

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digital transformation
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partner programmes
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rpa
PropTech's biggest threat is not disruption, but an invisible admin tax draining agents' time, equity and long-term career potential.
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ECI Software Solutions hires Jack Wood to drive AI push

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ECI names Jack Wood chief technology officer to spearhead platform modernisation and embed secure, workflow-native AI across its products.
Anz exec meeting ai workflow pilot to production auckland view

Quanton rebrands as AI partner to take pilots to scale

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it automation
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rpa
Quanton ditches pure automation tag to relaunch as an AI transformation partner, promising to help ANZ firms push pilots into production.
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Kinetic IT named ServiceNow Asia Pacific Rising Star

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Kinetic IT has been named ServiceNow's 2026 Asia Pacific Consulting & Implementation Rising Star Partner, after recently attaining Elite status.
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ABBYY adds 22 patents to expand AI document automation

Sat, 28th Feb 2026
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ecm
ABBYY secures 22 new AI and OCR patents, expanding its portfolio beyond 400 as document automation rivals race to protect key technologies.
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Confluent links AI agents & boosts anomaly detection

Fri, 27th Feb 2026
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Confluent upgrades its AI toolkit to link agents over live data streams and add multivariate anomaly detection for faster issue spotting.
Modern office ai workflows chat support automating it hr tasks

ServiceNow unveils Autonomous Workforce & EmployeeWorks

Fri, 27th Feb 2026
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digital transformation
ServiceNow launches Autonomous Workforce and EmployeeWorks, pairing AI “specialists” with chat-based support to automate routine workplace tasks.
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Notion unveils Custom Agents to automate team workflows

Thu, 26th Feb 2026
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Notion rolls out Custom Agents, AI teammates that automate recurring workflows for Business and Enterprise users in a public beta launch.
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Talkdesk debuts AI workflow tools to automate email CX

Thu, 26th Feb 2026
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digital transformation
Talkdesk unveils Automation Flows and extends Autopilot to email, promising end-to-end AI handling of complex, multi-system CX workflows.
Nz office devs monitoring cloud dashboards event driven finance

Xero adds richer credit note webhooks for developers

Thu, 26th Feb 2026
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fintech
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financial systems
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xero
Xero rolls out richer credit note webhooks so developers can ditch heavy polling, cut API traffic and get faster, event-driven updates.
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TechnologyOne unveils AI Guide for councils, students

Thu, 26th Feb 2026
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TechnologyOne launches Guide, an AI assistant to streamline council services and student support across Australia and New Zealand.
Uk corporate office meeting upward trend profit automation scene

TMF boosts margins by GBP £32m with Enate platform

Wed, 25th Feb 2026
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digital transformation
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cx
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martech
TMF reports GBP £32 million margin boost after deploying Enate's orchestration platform to streamline services and expand automation.
Businessman at forked road choosing between fast robots and calm path

Are you falling behind on AI or just moving at the wrong pace?

Wed, 25th Feb 2026
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digital transformation
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rpa
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risk & compliance
As AI quietly accelerates inside core systems, many firms risk mismatched governance that leaves them both behind and overexposed at once.