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Salesforce debuts AgentExchange for digital labour market
Marketing Technologies

Salesforce debuts AgentExchange for digital labour market

Salesforce has launched AgentExchange, a marketplace for its Agentforce platform, engaging over 200 partners to enhance AI agent functionalities.

By Sean Mitchell • 3 min read • Thu, 6th Mar 2025
Avalara unveils updated connector for Salesforce Revenue Cloud
Marketing Technologies

Avalara unveils updated connector for Salesforce Revenue Cloud

Avalara has unveiled its updated connector for Salesforce's Revenue Cloud, now available on the Salesforce AppExchange, enhancing tax compliance for businesses.

By Sean Mitchell • 2 min read • Tue, 4th Mar 2025
TCS & Salesforce team up to boost AI for manufacturers
Customer Relationship Management

TCS & Salesforce team up to boost AI for manufacturers

Tata Consultancy Services has teamed up with Salesforce to boost AI capabilities for manufacturers, launching initiatives to enhance sales and customer experience.

By Sean Mitchell • 3 min read • Fri, 28th Feb 2025
ANZ executives focus on agentic AI to boost productivity
Customer Experience

ANZ executives focus on agentic AI to boost productivity

A recent Salesforce study reveals that 69% of C-suite executives in Australia and New Zealand prioritise agentic AI, with 38% already implementing the technology.

By Sean Mitchell • 3 min read • Thu, 27th Feb 2025
Salesforce announces winners of 2024 ANZ Partner Awards
Marketing Technologies

Salesforce announces winners of 2024 ANZ Partner Awards

Salesforce has unveiled the winners of its 2024 ANZ Partner of the Year Awards, highlighting exceptional contributions from partners across Australia and New Zealand.

By Sean Mitchell • 3 min read • Wed, 26th Feb 2025
Allegis Group enhances efficiency with Salesforce Agentforce
Marketing Technologies

Allegis Group enhances efficiency with Salesforce Agentforce

Allegis Group has implemented Salesforce's Agentforce across its Asia-Pacific operations to enhance efficiency and improve candidate placement processes.

By Sean Mitchell • 3 min read • Wed, 26th Feb 2025
Salesforce & Google enhance AI with expanded partnership
Data Analytics

Salesforce & Google enhance AI with expanded partnership

Salesforce and Google have expanded their partnership to enhance AI capabilities, integrating Gemini models with Agentforce for improved customer interactions.

By Sean Mitchell • 3 min read • Tue, 25th Feb 2025
Fivetran appoints new leaders to drive EMEA & global growth
Marketing Technologies

Fivetran appoints new leaders to drive EMEA & global growth

Fivetran has appointed Simon Quinton as General Manager for EMEA, with Suresh Seshadri as CFO and Anand Mehta as Chief People Officer, to boost growth.

By Kaleah Salmon • 3 min read • Thu, 13th Feb 2025
Workday unveils platform to manage AI in digital workforces
Digital Transformation

Workday unveils platform to manage AI in digital workforces

Workday has unveiled the Agent System of Record, a platform to help organisations manage AI agents more effectively, enhancing security and compliance.

By Melania Watson • 4 min read • Thu, 13th Feb 2025

Stories from Other Regions

Salesforce stories

UK organisations face significant rise in phishing threats
Malware

UK organisations face significant rise in phishing threats

The latest report from KnowBe4 reveals a 17.3% rise in phishing threats and a sharp increase in ransomware attacks, highlighting evolving cyber risks for 2025.

By Sean Mitchell • 2 min read • Mon, 24th Mar 2025
AI expected to revolutionise Singapore financial services
Customer Experience

AI expected to revolutionise Singapore financial services

A new Salesforce report reveals 60% of Singaporean consumers expect greater AI integration in financial services, with millennials leading the optimism.

By Sean Mitchell • 3 min read • Wed, 19th Mar 2025
Singapore Airlines partners with Salesforce for AI service
Customer Experience

Singapore Airlines partners with Salesforce for AI service

Singapore Airlines has teamed up with Salesforce to enhance customer service with AI, integrating various technologies to improve service efficiency and personalisation.

By Kaleah Salmon • 2 min read • Tue, 18th Mar 2025
Salesforce & TripADeal unveil AI-enhanced travel showcase
Customer Experience

Salesforce & TripADeal unveil AI-enhanced travel showcase

A recent YouGov survey reveals that 59% of Australian travellers crave personalised travel experiences, sparking innovation from TripADeal and Salesforce.

By Shannon Williams • 4 min read • Sun, 16th Mar 2025
Salesforce announces USD $2.5bn AI investment in Australia
Marketing Technologies

Salesforce announces USD $2.5bn AI investment in Australia

Salesforce has unveiled a USD $2.5 billion investment in AI for Australia over five years, enhancing workforce skills and boosting sustainability initiatives.

By Sean Mitchell • 3 min read • Wed, 26th Feb 2025
Singapore unveils AI-driven future in 2025 budget plan
Storage

Singapore unveils AI-driven future in 2025 budget plan

In a landmark 2025 budget, Singapore aims to enhance its AI-driven economy with major investments in workforce development and sustainable tech, say officials.

By Shannon Williams • 3 min read • Thu, 20th Feb 2025
CIBC invests GBP £5m in Infinity for product development
Customer Experience

CIBC invests GBP £5m in Infinity for product development

CIBC Innovation Banking has extended a GBP £5 million corporate debt facility to Infinity, bolstering the call tracking firm's growth and product development efforts.

By Catherine Knowles • 3 min read • Thu, 30th Jan 2025
Salesforce survey reveals high support for AI in Singapore
Marketing Technologies

Salesforce survey reveals high support for AI in Singapore

A new survey reveals overwhelming public support in Singapore for AI agents in government services, with 98% of respondents willing to embrace the technology.

By Shannon Williams • 3 min read • Thu, 23rd Jan 2025