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Mercury NZ saves on SAP maintenance, invests in innovation
Customer Relationship Management

Mercury NZ saves on SAP maintenance, invests in innovation

Mercury NZ has cut its SAP maintenance costs by transitioning to Rimini Support, reallocating savings towards innovative IT projects and future technologies.

By Sean Mitchell • 3 min read • Wed, 9th Oct 2024

Global Stories

Salesforce stories

Amperity appoints Tony Owens as new CEO to drive growth
Customer Relationship Management

Amperity appoints Tony Owens as new CEO to drive growth

Amperity has appointed Tony Alika Owens as its new CEO, bringing over 20 years of experience in global sales and enterprise operations.

By Imee Dequito • 2 min read • Wed, 13th Nov 2024
Salesforce unveils Agentforce to revolutionise AI agents
Customer Experience

Salesforce unveils Agentforce to revolutionise AI agents

Salesforce has unveiled Agentforce, a groundbreaking AI platform enabling businesses to deploy autonomous agents for enhanced efficiency and customer satisfaction.

By Kaleah Salmon • 4 min read • Tue, 5th Nov 2024
TrueDialog unveils SMS app for Salesforce Marketing Cloud
Customer Experience

TrueDialog unveils SMS app for Salesforce Marketing Cloud

TrueDialog has launched its SMS application for Salesforce Marketing Cloud Engagement, enhancing SMS integration across the Salesforce ecosystem.

By Kaleah Salmon • 2 min read • Fri, 1st Nov 2024
SER named leader in IDC assessment for content services
Digital Transformation

SER named leader in IDC assessment for content services

SER Group has been named a Leader in the IDC MarketScape for its innovative enterprise content services, praised for AI-driven capabilities and customer support.

By Sean Mitchell • 3 min read • Wed, 23rd Oct 2024
GoCardless appoints new MD for international expansion
Fintech

GoCardless appoints new MD for international expansion

Alexandra Chiaramonti has been appointed Managing Director of GoCardless's international operations to drive global growth, particularly in APAC regions.

By Imee Dequito • 2 min read • Thu, 17th Oct 2024
Sydney firm secures NFL team deal for CRM overhaul
Customer Relationship Management

Sydney firm secures NFL team deal for CRM overhaul

Sydney's Engaging has landed a deal with a major NFL team in Florida to revamp its marketing using HubSpot's platform, enhancing fan connections.

By Sean Mitchell • 2 min read • Wed, 9th Oct 2024
Edgio partners with The Commerce Team Global for eCommerce boost
Marketing Technologies

Edgio partners with The Commerce Team Global for eCommerce boost

The Commerce Team Global and Edgio have joined forces to enhance eCommerce solutions, focusing on improved security, speed, and simplicity for clients.

By Kaleah Salmon • 2 min read • Tue, 8th Oct 2024
Salesforce unveils Agentforce; experts highlight AI limitations
Marketing Technologies

Salesforce unveils Agentforce; experts highlight AI limitations

Salesforce's Agentforce, unveiled at Dreamforce, spotlights AI in business. Yet, experts argue multimodal AI, combining visual, text, and speech, is the future.

By Shannon Williams • 3 min read • Thu, 26th Sep 2024
Certinia joins Salesforce's Agentforce for advanced AI solutions
Marketing Technologies

Certinia joins Salesforce's Agentforce for advanced AI solutions

Certinia has teamed up with Salesforce's Agentforce Partner Network to enhance AI capabilities for customers, promising efficiency and improved business outcomes.

By Catherine Knowles • 3 min read • Thu, 26th Sep 2024

Stories from Other Regions

Salesforce stories

Dentsu & Salesforce unveil AI-driven Smarter Media tool
Customer Experience

Dentsu & Salesforce unveil AI-driven Smarter Media tool

Dentsu has unveiled Smarter Media, an AI-driven solution aimed at enhancing personalised buying experiences while boosting retail media monetisation.

By Kaleah Salmon • 2 min read • Tue, 12th Nov 2024
City of Tea Tree Gully upgrades with TechnologyOne system
Document Management

City of Tea Tree Gully upgrades with TechnologyOne system

The City of Tea Tree Gully Council has adopted TechnologyOne's Property & Rating platform, streamlining processes and enhancing efficiency across operations.

By Melania Watson • 3 min read • Wed, 30th Oct 2024
Salesforce partners with RLC Residences for digital upgrade
Digital Transformation

Salesforce partners with RLC Residences for digital upgrade

Salesforce partners with RLC Residences to enhance customer experience in the Philippines through digital transformation using AI and unified data solutions.

By Catherine Knowles • 3 min read • Thu, 17th Oct 2024
Mark Humphries appointed Chair to boost Bluprintx growth
Digital Transformation

Mark Humphries appointed Chair to boost Bluprintx growth

Bluprintx has appointed Mark Humphries as Chair, aiming to boost its global growth following the recent acquisition of ITG Commerce.

By Imee Dequito • 2 min read • Fri, 11th Oct 2024
Salesforce reveals five AI personas in Singapore's workforce
Marketing Technologies

Salesforce reveals five AI personas in Singapore's workforce

A new Salesforce study reveals five AI personas in Singapore's workforce, highlighting how employees engage with artificial intelligence in their roles.

By Sean Mitchell • 3 min read • Tue, 8th Oct 2024
People First Bank sees growth in profit & loans post-merger
Fintech

People First Bank sees growth in profit & loans post-merger

People First Bank has reported a 29% net profit increase to USD $41.4 million in its first year post-merger, alongside significant technological advancements.

By Sean Mitchell • 2 min read • Tue, 8th Oct 2024
Survey highlights: 83% aware of GenAI, call for eco-transparency
Marketing Technologies

Survey highlights: 83% aware of GenAI, call for eco-transparency

A new survey reveals 83% of UK adults are familiar with GenAI tools like ChatGPT, yet concerns grow over their environmental impact, urging for transparency and regulation.

By Kaleah Salmon • 3 min read • Tue, 1st Oct 2024