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Small Business (SMB) stories

Splashtop launches unified IT platform for endpoints
Endpoint Protection

Splashtop launches unified IT platform for endpoints

Small IT teams get a single console for patching, remote support and security alerts as endpoint management and response are merged globally.

By Joseph Gabriel Lagonsin • 4 min read • Last month
N-able adds cloud disaster recovery service for MSPs
Data Protection

N-able adds cloud disaster recovery service for MSPs

The cloud-hosted backup tool aims to cut downtime for MSPs and IT teams hit by ransomware or outages, without their own DR kit.

By Sofiah Nichole Salivio • 3 min read • Last month
8x8 launches AI Studio for customer experience agents
Software-as-a-Service

8x8 launches AI Studio for customer experience agents

Businesses can now build AI agents without specialist developers, as 8x8 rolls out early access to its Studio on the customer experience platform.

By Catherine Knowles • 4 min read • Last month
Zeller launches UK payments platform amid fee pressure
Fintech

Zeller launches UK payments platform amid fee pressure

British small businesses may cut card processing costs as Zeller enters a crowded market with more than 100 early UK sign-ups.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Robotic Marketer launches AI direct mail tool for home services
DevOps

Robotic Marketer launches AI direct mail tool for home services

Home services firms can now target likely buyers by post as Robotic Marketer folds direct mail into its AI marketing platform.

By Catherine Knowles • 3 min read • Last month
Springboards launches Flint AI model for marketers
Open source

Springboards launches Flint AI model for marketers

Marketers may get more varied ideas as the Sydney-based firm widens access with free and paid tiers after relaunching its platform.

By Catherine Knowles • 4 min read • Last month
Thryv launches AI lead tool for ANZ small businesses
Customer Relationship Management

Thryv launches AI lead tool for ANZ small businesses

Many small firms are missing sales because slow follow-up lets prospects cool before they can be converted, Thryv says.

By Sean Mitchell • 4 min read • Last month
Actionstep adds iManage integration for midsize law firms
Document Management

Actionstep adds iManage integration for midsize law firms

Midsize firms can now open matters and auto-create iManage workspaces in one workflow, reducing admin and data mismatches across systems.

By Sean Mitchell • 4 min read • Last month

Stories from Other Regions

Small Business (SMB) stories

Five ways to maximise benefits of mobile-first systems
Data Analytics

Five ways to maximise benefits of mobile-first systems

Australian venues are turning to mobile-first systems to cut labour pressure, reduce errors and lift spend per table amid tight margins.

By Barry Shaked • 4 min read • Last month
Quickfire Digital named Shopify Platinum partner in Norwich
Digital Transformation

Quickfire Digital named Shopify Platinum partner in Norwich

The Norwich agency will gain closer access to Shopify support and planning after becoming one of just 15 UK Platinum partners.

By Sofiah Nichole Salivio • 4 min read • Last month
Talion wins SME Security Solution Award amid cyber shift
Digital Transformation

Talion wins SME Security Solution Award amid cyber shift

SMEs are demanding clearer incident response as cyber attacks rise, boosting Talion’s case for a model built around decision-making over alerts.

By Shannon Williams • 5 min read • Last month
FCA sets out open finance plans to boost credit access
Data Protection

FCA sets out open finance plans to boost credit access

Small firms and mortgage seekers could gain faster access to credit as the regulator widens permissioned data sharing beyond open banking.

By Karen Joy Bacudo • 3 min read • Last month
UK firms urged to bolster cyber security after breaches
Malware

UK firms urged to bolster cyber security after breaches

Nearly 612,000 firms were hit last year, underscoring a gap in basic defences as phishing and ransomware drive growing losses.

By Shannon Williams • 4 min read • Last month
The growing gap between businesses that use tech well and those that don't
Customer Relationship Management

The growing gap between businesses that use tech well and those that don't

Businesses that fail to turn data, automation and integration into action risk slower growth, missed leads and weaker customer experiences.

By Lovan • 6 min read • Last month
Why some brands seem “everywhere” online (and others don't exist)
Customer Experience

Why some brands seem “everywhere” online (and others don't exist)

Brands that ignore coordinated search, content and distribution efforts often vanish online, even when their products are just as good.

By Lovan • 6 min read • Last month
What makes virtual offices a smart choice for startups
Partner Programmes

What makes virtual offices a smart choice for startups

Startups can trim overheads and still project a credible image, with virtual offices also suiting remote teams and expansion plans.

By Chirag Solanki • 4 min read • Last month
Australia energy shock raises insolvency risk for firms
Supply Chain

Australia energy shock raises insolvency risk for firms

Higher fuel and power costs are intensifying cash-flow strains for smaller firms, with CreditorWatch warning insolvencies may rise over 12 months.

By Joseph Gabriel Lagonsin • 5 min read • Last month
Ottawa launches Level 1 cyber scheme for defence suppliers
Advanced Persistent Threat Protection

Ottawa launches Level 1 cyber scheme for defence suppliers

Defence suppliers will face new cyber checks from summer 2026 as Ottawa phases in certification to protect sensitive contract data and match US standards.

By Jake MacAndrew • 3 min read • Last month