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User experience (UX) stories

Ping Identity leads Gartner Magic Quadrant for access management
Digital Transformation

Ping Identity leads Gartner Magic Quadrant for access management

Ping Identity leads Gartner's 2025 Magic Quadrant for Access Management, topping Ability to Execute and Completeness of Vision for the ninth year running.

By Shannon Williams • 2 min read • Thu, 20th Nov 2025
Invisible AI failures pose growing threat to enterprise trust
AI Security

Invisible AI failures pose growing threat to enterprise trust

Invisible AI failures, such as hallucinations and accuracy issues, threaten enterprise trust, with 82% of bugs traced to these hidden errors, Testlio finds.

By Catherine Knowles • 3 min read • Thu, 20th Nov 2025
How context makes AI experiences users actually trust
Fintech

How context makes AI experiences users actually trust

Contextual AI enhances user trust by delivering timely, intuitive experiences that simplify tasks and support smarter decisions across sectors like recruitment and fintech.

By Hjörtur Hilmarsson • 3 min read • Thu, 20th Nov 2025
Culture Amp boosts platform speed & sustainability with Datadog
Data Analytics

Culture Amp boosts platform speed & sustainability with Datadog

Culture Amp enhances its platform speed by nearly 50%, cuts cloud emissions by 50%, and boosts reliability for 25 million users with Datadog deployment.

By Melania Watson • 3 min read • Thu, 20th Nov 2025
Zoho One revamp boosts collaboration with unified AI features
Unified Communications

Zoho One revamp boosts collaboration with unified AI features

Zoho has revamped Zoho One, enhancing collaboration with unified AI features, improved integration, and a new user-centric interface across 50 apps.

By Melania Watson • 3 min read • Thu, 20th Nov 2025
Albatross raises USD $12.5 million to boost real-time AI discovery
Marketing Technologies

Albatross raises USD $12.5 million to boost real-time AI discovery

Zurich-based AI company Albatross has raised USD $12.5 million to develop a real-time platform revolutionising online product and content discovery.

By Sean Mitchell • 3 min read • Wed, 19th Nov 2025
Embrace acquires SpeedCurve to boost user-centred observability
Digital Transformation

Embrace acquires SpeedCurve to boost user-centred observability

Embrace acquires SpeedCurve to enhance its observability platform with advanced web performance monitoring, uniting mobile and web user experience insights.

By Sean Mitchell • 3 min read • Tue, 18th Nov 2025
Digital accessibility drives customer satisfaction & revenue gains
Artificial Intelligence

Digital accessibility drives customer satisfaction & revenue gains

New research reveals 75% of firms see revenue growth from digital accessibility, linking it to improved user experience, customer satisfaction and brand reputation.

By Melvin Hipolito • 3 min read • Mon, 17th Nov 2025

Stories from Other Regions

User experience (UX) stories

Thermomix TM7 wins Gold for design excellence at top awards
Clean technologies

Thermomix TM7 wins Gold for design excellence at top awards

The Thermomix TM7 won Gold for Product Design at the Australian Good Design Awards, praised for its blend of hardware and digital innovation.

By Sean Mitchell • 3 min read • Fri, 21st Nov 2025
The real risks of untested AI (and what enterprises can do about it)
Data Protection

The real risks of untested AI (and what enterprises can do about it)

Enterprises face costly risks from untested AI, which often fails only in real-world use, causing bias, security lapses, and brand damage.

By Dean Hickman Smith • 5 min read • Fri, 21st Nov 2025
Professional headsets essential for productivity in hybrid workplaces
Unified Communications

Professional headsets essential for productivity in hybrid workplaces

By 2026, 94% of businesses will adopt professional headsets to boost productivity and communication in hybrid workplaces, says Frost & Sullivan.

By Melania Watson • 3 min read • Fri, 21st Nov 2025
Entersekt launches Orkestrate API to tackle USD $40 billion fraud risk
Unified Communications

Entersekt launches Orkestrate API to tackle USD $40 billion fraud risk

Entersekt launches Orkestrate API, helping banks cut fraud risk worth USD $40 billion by simplifying digital authentication with a single integration.

By Melania Watson • 3 min read • Fri, 21st Nov 2025
IXI unveils world's lightest smart glasses with true-fit design
Wearables

IXI unveils world's lightest smart glasses with true-fit design

IXI unveils the world's lightest smart glasses at just 22 grams, featuring a true-fit design to enhance comfort and custom fitting for all face shapes.

By Melania Watson • 3 min read • Fri, 21st Nov 2025
Beyond go-live: The real value of your ERP system is created afterwards
DevOps

Beyond go-live: The real value of your ERP system is created afterwards

The true value of ERP systems emerges after go-live through continuous improvement, helping organisations stay agile, compliant, and efficient.

By Craig McLaughlin • 5 min read • Thu, 20th Nov 2025
Waracle secures deal to advance digital services for pensions
Digital Transformation

Waracle secures deal to advance digital services for pensions

Waracle has secured a multi-million-pound deal with People's Partnership to enhance digital pension services for over seven million members until 2027.

By Sean Mitchell • 3 min read • Tue, 18th Nov 2025
Thoughtworks & Groq partner to deliver faster, cheaper AI in Australia
Large Language Models

Thoughtworks & Groq partner to deliver faster, cheaper AI in Australia

Thoughtworks and Groq partner to offer faster, cost-effective AI solutions in Australia, using Groq's LPU tech for real-time, reliable AI at scale.

By Melvin Hipolito • 3 min read • Tue, 18th Nov 2025
Organisations are progressively adopting Network Convergence to drive efficiency and User Experience
Unified Communications

Organisations are progressively adopting Network Convergence to drive efficiency and User Experience

Over half of organisations now prioritise network convergence to boost efficiency, speed cloud migration and enhance user satisfaction in multi-cloud environments.

By Kyle Wickert • 7 min read • Tue, 18th Nov 2025