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Verint stories - Page 2

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Frost & Sullivan, DMG recognise Verint for APAC market share

Tue, 15th Oct 2019
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Verint was found to a market share 30% higher than its closest competitor across all contact centre technologies.
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Microsoft and CyberArk lead GlobalData identity management theme

Mon, 19th Aug 2019
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Both companies gained the highest score for the identity management theme in GlobalData's Thematic Scorecard for the security software sector.
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Verint takes two Frost & Sullivan honours

Tue, 9th Oct 2018
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In Frost & Sullivan's APAC contact centre app report, Verint led all vendors, ranking top among 40 companies included in the analysis.
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Verint takes CX to new heights with in-demand AQM solution in APAC

Thu, 12th Jul 2018
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Verint transforms customer experience in APAC with its high-demand AQM software, enabling telcos to simplify quality management through advanced AI solutions.
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Verint named in second Gartner Magic Quadrant this year

Wed, 6th Jun 2018
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Verint is the only company recognised in both 2018 Magic Quadrants for the CRM Customer Engagement Centre and Workforce Engagement Management.
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Knowledge management critical to deliver customer satisfaction – Frost & Sullivan report

Thu, 27th Apr 2017
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Frost and Sullivan report underscores knowledge management as key in achieving heightened customer satisfaction in the digital age.
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ANZ businesses missing the human touch in digital society, report finds

Mon, 14th Nov 2016
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crm
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martech
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customer service
Report warns ANZ firms: customers favor real contact over digital, risking loyalty and satisfaction in an online rush.
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Enfal threat still causing havoc to businesses after seven years of mayhem

Tue, 19th Jul 2016
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malware
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cybersecurity
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Verint Systems highlights the continued threat of the Enfal malware, which has been lurking since 2004 but has been most active over the last 7 years.
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Oracle appoints Brian Donn as head of CX Cloud Applications Business

Thu, 14th Jul 2016
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cx
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Brian Donn will head Oracle's CX Cloud Applications Business across the Asia Pacific region to drive revenue growth and CX market share.