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NICE leads WFM market for the ninth consecutive year
Unified Communications

NICE leads WFM market for the ninth consecutive year

NICE's Workforce Management dominates the market for the ninth consecutive year, and gains the most customers, according to DMG Consulting's report.

By Kaleah Salmon • 3 min read • Fri, 29th Sep 2023
Zoom launches Workforce Engagement Management suite
Unified Communications

Zoom launches Workforce Engagement Management suite

Zoom announces the availability of its Workforce Engagement Management suite for Contact Center customers, enhancing customer experience solutions.

By Catherine Knowles • 3 min read • Wed, 27th Sep 2023
Zoom extends customer experience software with latest release
Customer Experience

Zoom extends customer experience software with latest release

Zoom announces the launch of its Workforce Engagement Management suite, offering solutions to improve customer experience and support teams.

By Catherine Knowles • 3 min read • Fri, 22nd Sep 2023
Oracle Fusion Cloud ERP tops 2023 Gartner Magic Quadrant
DevOps

Oracle Fusion Cloud ERP tops 2023 Gartner Magic Quadrant

Oracle named a Leader in Gartner's 2023 Cloud ERP quadrant, excelling in vision and execution among top competitors.

By Sean Mitchell • 2 min read • Thu, 21st Sep 2023
Oracle introduces 'Celebrate' for personalised employee recognition
Human Capital Management

Oracle introduces 'Celebrate' for personalised employee recognition

Oracle has launched 'Celebrate', an innovative recognition and rewards feature designed to enhance employee engagement and retention.

By Sean Mitchell • 3 min read • Wed, 20th Sep 2023
Preventing disloyal MICE in the company floorboards
Data Protection

Preventing disloyal MICE in the company floorboards

Machiavelli's paradox of the mercenary points to the problem of money. However, the spook world has a broader explanation for why people betray their loyalty.

By Joel Hanrahan • 5 min read • Mon, 18th Sep 2023
Three ways to overcome cybersecurity staff shortages
Robotic Process Automation

Three ways to overcome cybersecurity staff shortages

Given the shrinking cybersecurity talent pool and surge in cyberattacks, organisations must adjust their approach to managing their cybersecurity programs.

By Eyal Arazi • 5 min read • Fri, 15th Sep 2023
Why existing employees could be the key to closing the cybersecurity skills gap
Risk & Compliance

Why existing employees could be the key to closing the cybersecurity skills gap

Upskilling existing employees offers a faster and potentially more cost-effective strategy to close the skills gap.

By Ilan Rubin • 3 min read • Wed, 13th Sep 2023
Zoom introduces new workspace Notes to aid collaboration
Unified Communications

Zoom introduces new workspace Notes to aid collaboration

Notes for Zoom allows users to collaborate before, during, and after meetings to help drive productivity and alignment.

By Gaurav Sharma • 3 min read • Fri, 1st Sep 2023
Start Beyond partners Strivr to advance VR-based learning
Unified Communications

Start Beyond partners Strivr to advance VR-based learning

Strivr has partnered with Australian VR studio Start Beyond to bring its platform to the APAC market and advance VR-based workplace learning.

By Gaurav Sharma • 3 min read • Fri, 25th Aug 2023
Hyland Names Leonard Kim Chief Product Officer
Workforce Technology

Hyland Names Leonard Kim Chief Product Officer

Hyland appoints Leonard Kim as EVP & Chief Product Officer to drive innovation and strengthen its position in the content services market.

By Imee Dequito • 3 min read • Wed, 23rd Aug 2023
Datacom launches virtual work experience platform for future tech workers
EduTech

Datacom launches virtual work experience platform for future tech workers

The virtual work experience platform focuses on four key tech pathways – cloud, automation, cyber and software development.

By Shannon Williams • 4 min read • Thu, 17th Aug 2023
iXsystems appoints Stephanie Bonnet as VP of Human Resources
Workforce Technology

iXsystems appoints Stephanie Bonnet as VP of Human Resources

iXsystems appoints Stephanie Bonnet as Senior VP of HR, positioning the company for stronger growth and market share in 2022. #iXsystems.

By Imee Dequito • 2 min read • Wed, 16th Aug 2023
Top strategies for building a successful HR tech stack
Data Analytics

Top strategies for building a successful HR tech stack

Tech advancements are transforming the role of HR professionals, from centralised platforms to AI. This article explores the changing landscape.

By Saad Siddiqui • 6 min read • Tue, 15th Aug 2023

Stories from Other Regions

Workforce Technology stories

Thames Water enhances efficiency with Getac's ZX10 tablet
Workforce Technology

Thames Water enhances efficiency with Getac's ZX10 tablet

Thames Water has selected Getac's ZX10 Android tablet as a cornerstone of a new IT project to optimise productivity for its field-based workforce.

By Kaleah Salmon • 3 min read • Wed, 20th Sep 2023
Ready Towing partners Advanced for time-tracking and payroll
Digital Transformation

Ready Towing partners Advanced for time-tracking and payroll

Ready Towing will use Advanced's software to manage its workforce's schedule, track time, record absences, and automate repetitive manual tasks.

By Gaurav Sharma • 3 min read • Thu, 14th Sep 2023
The impact of mass layoffs on IT teams: challenges and solutions
Human Capital Management

The impact of mass layoffs on IT teams: challenges and solutions

To mitigate the risks associated with layoffs in IT teams, businesses should implement several robust solutions.

By Phil Mason • 6 min read • Thu, 10th Aug 2023