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Workforce Technology stories

47% digital workers struggle for information to be effective: Gartner

Digital workplace leaders can implement shared applications and practices to drive better business outcomes, Gartner reveals.

By Gaurav Sharma • 3 min read • Thu, 11th May 2023

Unified Communications

M-Files enhances integration with Microsoft Teams, Outlook

The new offerings provide knowledge workers with improved collaboration experiences to empower connected workforces.

By Gaurav Sharma • 4 min read • Wed, 10th May 2023

Unified Communications

NICE comes out on top of QKS's workforce engagement management report

NICE has announced that it has been recognised as the Technology Leader in the Quadrant Knowledge Solutions 2022 SPARK Matrix: WEM report.

By Catherine Knowles • 3 min read • Thu, 4th May 2023

Cybersecurity

Cyber awareness training leaves companies exposed to attacks

Traditional cybersecurity awareness training leaves companies vulnerable to social engineering attacks, according to cyberconIQ.

By Zach Thompson • 6 min read • Thu, 4th May 2023

Human Capital Management

Copilot in Microsoft Viva and Microsoft Viva Glint launched

Microsoft is announcing an AI Copilot in Microsoft Viva and the introduction of Viva Glint to boost workforce engagement and performance.

By Gaurav Sharma • 5 min read • Fri, 21st Apr 2023

Unified Communications

Ramco Systems appoints senior leaders for its Global Payroll Business

Ramco Systems has appointed Paul Nikhil Prasad as Business Head of Managed Payroll Services to contribute to its HR and Payroll business growth.

By Sean Mitchell • 2 min read • Fri, 21st Apr 2023

Ransomware

Video: 10 Minute IT Jams - An update from Devicie

Martin McGregor, Co-Founder and CEO of Devicie, shares why the company was created, how it is helping its customers, and what we can expect from it next.

By Zach Thompson • 5 min read • Thu, 6th Apr 2023

Breach Prevention

HP launches new IT connectivity solution to secure hybrid workforces

HP has announced HP Wolf Connect, a connectivity solution that allows IT to manage remote PCs even when powered down or offline.

By Catherine Knowles • 4 min read • Tue, 4th Apr 2023

Hybrid & Remote Work

How technology can help organisation's engage their workforce

The rise of mobile and cloud-based technologies has enabled companies to engage with these workers in new and innovative ways.

By Luke Bongiorno • 5 min read • Fri, 31st Mar 2023

Human Capital Management

UKG rated number one in timekeeping and payroll: Sapient

UKG receives top marks in Sapient Insights Group's annual HR systems survey based on customer feedback for vendor satisfaction and user experience.

By Gaurav Sharma • 3 min read • Wed, 29th Mar 2023

Unified Communications

CXone used by more than one million agents and supervisors

NICE has announced that CXone has more than one million agents and supervisors using the complete breadth of its functionality.

By Zach Thompson • 2 min read • Fri, 17th Mar 2023

Customer Experience

Video: 10 Minute IT Jams - The latest update from Avaya

Avaya's Managing Director of Australia and New Zealand, Dino Beverakis, discusses the future of work and customer experience in 10 Minute IT Jams.

By Tom Raynel • 1 min read • Thu, 9th Mar 2023

Cognizant

Cognizant prepares to triple NZ workforce by end of 2026

Cognizant is expanding its presence in New Zealand with the appointment of Simone Moors as Country Managing Director, New Zealand.

By Catherine Knowles • 3 min read • Wed, 8th Mar 2023

Cybersecurity

IWD 2023: Why Women Are the Answer to Cybersecurity's Talent Shortage

Despite progress made in bringing more women into the industry over the last few years, they still only make up 25% of the global cybersecurity workforce.

By Clar Rosso • 4 min read • Wed, 8th Mar 2023