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Zoom unveils Virtual Agent 3.0 for complex CX tasks
Unified Communications

Zoom unveils Virtual Agent 3.0 for complex CX tasks

Zoom launches Virtual Agent 3.0 to automate complex, end-to-end customer journeys, promising higher first-contact resolution and transparency.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 25th Feb 2026
UiPath secures five spots in G2 2026 Best Software Awards
DevOps

UiPath secures five spots in G2 2026 Best Software Awards

UiPath lands five places in G2's 2026 Best Software Awards, spanning AI, development, IT management and global seller categories.

By Sean Mitchell • 4 min read • Thu, 19th Feb 2026
Sigma opens Sydney APJ hub & appoints Bede Hackney
Storage

Sigma opens Sydney APJ hub & appoints Bede Hackney

Sigma has launched an Asia Pacific and Japan hub in Sydney, naming veteran sales leader Bede Hackney as regional vice president.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 4th Feb 2026
Hands-on review: Dell Pro Plus Wireless Speakerphone
Unified Communications

Hands-on review: Dell Pro Plus Wireless Speakerphone

Dell's Pro Plus Wireless Speakerphone delivers crisp, Teams-ready audio in a compact, travel-friendly package that works straight from the box.

By Darren Price • 3 min read • Wed, 28th Jan 2026
Logitech unveils Rally AI cameras for hybrid boardrooms
Unified Communications

Logitech unveils Rally AI cameras for hybrid boardrooms

Logitech launches Rally AI cameras with in-wall mounting, multi-camera Teams and Zoom support, and automated framing for hybrid boardrooms.

By Mark Tarre • 3 min read • Fri, 23rd Jan 2026
Exclaimer nears USD $100 million ARR with global push
Unified Communications

Exclaimer nears USD $100 million ARR with global push

Email branding specialist Exclaimer nears USD $100 million ARR as new products and hires fuel global expansion across major markets.

By Mark Tarre • 4 min read • Wed, 7th Jan 2026
How identity verification could have stopped a $300M Crypto scam
Malware

How identity verification could have stopped a $300M Crypto scam

North Korean hackers stole USD $300M via fake Zoom calls; robust identity checks could have broken the scam's chain of trust.

By Edmund Ng • 5 min read • Wed, 24th Dec 2025
Zoom launches AI Companion 3.0 with agentic workflows
Unified Communications

Zoom launches AI Companion 3.0 with agentic workflows

Zoom unveils AI Companion 3.0, adding agentic workflows, a browser hub for work orchestration and standalone access from USD $10 a month.

By Sean Mitchell • 6 min read • Tue, 16th Dec 2025
Riverbed unveils AI tool to automate workplace IT support
Unified Communications

Riverbed unveils AI tool to automate workplace IT support

Riverbed launches Aternity Self-Service, an Agentic AI tool that automates diagnosis and fixes for common workplace IT issues.

By Melvin Hipolito • 5 min read • Thu, 11th Dec 2025
Phishing attacks surge as criminals exploit trusted platforms in 2025
Multi-factor authentication

Phishing attacks surge as criminals exploit trusted platforms in 2025

Phishing attacks surged in 2025, with a 67% rise exploiting trusted platforms like Zoom and PayPal, and a 449% increase in phone-based vishing incidents targeting businesses.

By Sean Mitchell • 3 min read • Wed, 12th Nov 2025

Stories from Other Regions

Exclaimer unveils Brand Kits for multi-channel control
Unified Communications

Exclaimer unveils Brand Kits for multi-channel control

Exclaimer launches Brand Kits to centralise multi-brand control across email signatures and video meetings, aiming to cut inconsistency at scale.

By Mark Tarre • 3 min read • Fri, 30th Jan 2026
SFM to distribute DTEN collaboration range in Canada
Unified Communications

SFM to distribute DTEN collaboration range in Canada

SFM wins exclusive Canada-wide distribution for DTEN collaboration hardware, targeting booming hybrid work and AV-IT meeting room demand.

By Mark Tarre • 3 min read • Fri, 30th Jan 2026
Northamber acquires Nuvias UC hardware unit for GBP £7.1 million
Unified Communications

Northamber acquires Nuvias UC hardware unit for GBP £7.1 million

Northamber has acquired Nuvias UC's hardware unit for GBP £7.1 million, boosting its audio-visual and unified communications capabilities amid sector growth.

By Kaleah Salmon • 3 min read • Thu, 4th Dec 2025
Australian hybrid work divide persists as new laws considered
Unified Communications

Australian hybrid work divide persists as new laws considered

Almost half of Australian workers adopt hybrid work, sparking debate as Victoria considers law granting two days homeworking weekly.

By Sean Mitchell • 3 min read • Tue, 2nd Dec 2025
Dropbox, Leader launch AI-powered Dash to boost Aussie partners
Unified Communications

Dropbox, Leader launch AI-powered Dash to boost Aussie partners

Dropbox partners with Leader to launch AI-powered Dash in Australia, aiming to boost partner skills and drive real productivity gains across business teams.

By Sean Mitchell • 3 min read • Mon, 24th Nov 2025
Professional headsets essential for productivity in hybrid workplaces
Unified Communications

Professional headsets essential for productivity in hybrid workplaces

By 2026, 94% of businesses will adopt professional headsets to boost productivity and communication in hybrid workplaces, says Frost & Sullivan.

By Melania Watson • 3 min read • Fri, 21st Nov 2025
Background Noise: The silent business expense
Unified Communications

Background Noise: The silent business expense

Background noise in hybrid offices quietly erodes productivity and clarity, prompting firms to invest in quality audio tools for better collaboration and decisions.

By Scott Tompkins • 5 min read • Tue, 18th Nov 2025
Hands-on Review: Logitech Brio 4K a webcam with cinematic flair
Unified Communications

Hands-on Review: Logitech Brio 4K a webcam with cinematic flair

Logitech's Brio 4K webcam combines sleek design with outstanding image quality, delivering near-cinematic video that enhances every call and stream effortlessly.

By Melania Watson • 5 min read • Fri, 31st Oct 2025