The Ultimate Guide to Customer Data Platforms
2025 edition
Overview
Also known as CDP.
Nowadays, every business must have information and data about their customers for better business results. In order to manage this in large volumes, Customer Data Platforms are both great analytical devices and powerful marketing tools.
CDPs are databases that can store and centralise first, second and third-party data. Data collected comes from the customers and is divided into several sources. CDP can collect primary data, interaction data and behavioural data.
Analyst reports

IDC MarketScape on CDP & Digital Transformation
Vitality partners with FICO to offer personalised digit...
Today

Gartner on CDP & Digital Transformation
Informatica unveils AI Agent Engineering for data manag...
Last week

Gartner on CDP & MarTech
Optimizely unveils enhanced Opal AI to boost marketing ...
This month

Frost & Sullivan on CDP & UC
RingCentral unveils flexible pay-per-organiser model fo...
This month

Gartner on CDP & SaaS
Neo4j launches serverless graph analytics platform for ...
This month
Featured news

About Business Intelligence
Exclusive: Informatica launches AI agents to transform ...
Today

About Digital Transformation
Exclusive: Chad Gates on how Pronto Software is embraci...
Last week

About Big Data
How the Orlando Magic are reinventing fandom with data ...
This month

About Hybrid Cloud
Exclusive: Abhas Ricky on how Cloudera is powering the ...
Last month
Expert columns

By Billy Loizou of Amperity
The new customer data imperative: Real-life challenges ...
Today

By Sangeeta Mudnal of Glu
Are you ready for the conversational commerce revolutio...
2 days ago

By Richard Knott of InfoSum
From compliance to campaigns: Data collaboration as Fin...
2 days ago

By Nicole Buisson of Lightspeed
Venues are predicting major growth in 2025 - here’s the...
Last month

By Billy Loizou of Amperity
Achieve True Personalisation with AI-Powered Customer D...
Last month
Interviews

Discussing Business Intelligence
Exclusive: Informatica launches AI agents to transform ...
Today

Discussing Digital Transformation
Exclusive: Chad Gates on how Pronto Software is embraci...
Last week

Discussing Big Data
How the Orlando Magic are reinventing fandom with data ...
This month

Discussing Hybrid Cloud
Exclusive: Abhas Ricky on how Cloudera is powering the ...
Last month

Discussing Digital Marketing
Exclusive: How Constant Contact is empowering small bus...
Thu, 20th Feb 2025
More expert columns

By Sarah Jarvis of Eagle Eye Solutions
Why we need to be all-in on Personalisation
Last month

By Twilio
Creating a lead generation flywheel with AI and data at...
Last month

By Nicola Kinsella of Fluent Commerce
Transforming retail; What to consider before deploying ...
Mon, 24th Mar 2025

By Donovan Jackson
Adobe Summit 2025: Creativity for all as Shantanu Naray...
Mon, 24th Mar 2025

By Fiona Stevens of LoyaltyLion
Technology lets us personalise everything – so let’s st...
Thu, 6th Mar 2025

By Shermaine Wong of Cult Creative
Leveraging Data to Drive Creativity in Marketing
Mon, 3rd Mar 2025
Top players
Recent news

About Digital Transformation
FourNet unveils AI-powered IntellAIgent platform for bu...
Yesterday

About Digital Advertising
Vistar & Spotzi team up to streamline cross-border OOH ...
Yesterday

About Digital Marketing
Amplitude unveils new tools to unify marketing & produc...
Yesterday

About Software-as-a-Service
AI tools expose sensitive data at 99% of organisations
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About Digital Marketing
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More news

About Digital Engagement
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About Data Analytics
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About Software-as-a-Service
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Last week

About Software-as-a-Service
Twilio teams with Microsoft to drive enterprise convers...
Last week

About Business Intelligence
Notitia & Astrato partner to deliver AI cloud analytics
Last week
Even more news

About Marketing Technologies
Telstra Health partners with Salesforce to unify digita...
Last week

About Insurance
Asia-Pacific organisations honoured for digital transfo...
This month

About Customer service
AI adoption grows in Singapore retail as trust concerns...
This month

About Customers
XPON acquires Alpha Digital to boost AI marketing servi...
This month

About Digital Marketing
StackAdapt debuts unified platform for email & programm...
This month
Job moves

Move at SAP
OutSystems surpasses EUR €500m & appoints new CEO Woods...
Yesterday

Move at Adobe
Creatopy appoints Thibault Imbert to drive AI product g...
This month

Move at Salesforce
Udemy appoints Neeracha Taychakhoonavudh to lead CX
This month

Move at Databricks
Nexer names Gareth Mitchell-Jones UK Data & AI Lead
This month

Move at Salesforce
Pismo names Vishal Dalal as global CEO amid leadership ...
Last month
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