eCommerceNews New Zealand - Technology news for digital commerce decision-makers
New Zealand

Stories by Rob Tarkoff

Ps rob

Avoid these 3 common pitfalls when using AI to improve customer experience

Tue, 24th Jun 2025
#
crm
#
digital transformation
#
cx
Avoid three common pitfalls when using AI for customer experience: integrate with your systems, avoid costly overhauls, and balance speed with strategy for best results.