About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 1
More than half of UK consumers abandon brands over bad apps
Yesterday
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software
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mobile apps
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customer journey
Research by Amplitude shows 58% of UK consumers abandon brands after app glitches, prioritising seamless functionality over sleek design to keep loyalty.
Younger UK consumers more comfortable with AI in messages
Yesterday
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cx
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personalisation
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ai
Research by Quadient reveals younger Brits are twice as comfortable as older generations with AI-generated communications, amid calls for greater transparency.
NetApp & NVIDIA join forces to streamline AI data management
Yesterday
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data analytics
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digital transformation
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hpc
NetApp and NVIDIA partner to integrate AI Data Platform into AIPod, enabling secure, scalable AI pipelines and enhanced data management for businesses.
SurveyMonkey launches Trust Centre as UK firms face AI privacy risks
Yesterday
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encryption
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iot
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dlp
SurveyMonkey unveils Trust Centre as 40% of UK businesses flag AI as a major GDPR and data privacy challenge amid rising compliance concerns.
Boston Consulting & Pencil partner to boost AI in marketing
Yesterday
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genai
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ai
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youtube
Boston Consulting Group and Pencil launch global partnership to scale AI in marketing, enhancing efficiency, reducing costs, and boosting campaign performance.
Exabeam & Vectra AI partner to boost threat detection speed
Yesterday
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siem
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network security
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cloud security
Exabeam and Vectra AI have partnered to integrate their platforms, aiming to accelerate cyber threat detection and simplify security operations for organisations.
Hazy Hawk exploits abandoned cloud DNS for global scams surge
Yesterday
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cloud security
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cybersecurity
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scams
Cybersecurity firm Infoblox warns of Hazy Hawk, a threat actor hijacking DNS records from abandoned cloud resources to spread scams and malware worldwide.
European brands shift eCommerce strategies beyond Amazon in 2025
Yesterday
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digital transformation
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ecommerce
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amazon
Nearly 80% of European brands plan to expand eCommerce beyond Amazon in 2025, embracing hybrid models amid rising costs and operational challenges.
UK leads Europe in public sector adoption of generative AI
Yesterday
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digital transformation
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genai
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ai
New research shows 75% of UK public sector organisations lead Europe in generative AI adoption, despite concerns over data security and sustainability.
Gigamon survey finds AI drives hybrid cloud breach rise to 55%
Yesterday
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hybrid cloud
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llms
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ai
AI-driven cyber threats have pushed breach rates to 55%, with hybrid and public clouds seen as increasingly vulnerable, says Gigamon's 2025 survey.
Retail fraud awareness rises with social media, risks USD $107bn
Yesterday
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ecommerce
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youtube
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facebook
Awareness of retail fraud surges via social media, with risks looming at USD $107bn by 2029 as consumers grow tempted and acceptance rises.
Adjust launches AI-driven Growth Copilot for app marketers
Yesterday
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data science
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llms
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ai
Adjust launches Growth Copilot, an AI-powered tool that helps app marketers quickly access insights and improve efficiency without complex data skills.
CT: Evolve & AccountsIQ team up to boost UK finance teams
Yesterday
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digital transformation
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bi
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sustainability
CT: Evolve and AccountsIQ partner to transform UK finance teams through strategic consultancy and cloud-based automation, boosting efficiency and insight.
AI tutors found as effective as human tutors for newcomers
Yesterday
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genai
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ai
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digital literacy
AI tutors prove as effective as human ones in aiding English learning for newcomers in Canada, easing language barriers and supporting daily tasks.
General counsels turn to generative AI to manage compliance risks
Yesterday
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genai
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data privacy
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ai
A global study reveals 97% of general counsels now use generative AI to boost legal compliance and operational efficiency amid rising pressures.
Salesforce launches Agentforce AI agents for financial services
Yesterday
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digital transformation
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fintech
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cx
Salesforce launches Agentforce for Financial Services, offering AI agents to automate tasks and boost personalised client engagement in banks and insurers.
Australian workers see automation as path to career growth
Yesterday
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digital transformation
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ai
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skills gap
Most Australian workers see automation as a pathway to career growth, with 60% keen to reskill if their jobs become partially automated, a new study finds.
Ransomware attack hits food supply chain, exposes retail risks
Yesterday
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mfa
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phishing
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cybersecurity
Peter Green Chilled faces a ransomware attack disrupting UK food deliveries, highlighting escalating cyber threats to retail supply chains nationwide.
Secureframe unveils AI tool to streamline audit compliance tasks
3 days ago
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hyperscale
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cloud security
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risk & compliance
Secureframe unveils AI Evidence Validation to streamline audits, helping organisations meet stricter rules with faster, more accurate compliance checks.
StarHub partnership to boost digital services in Philippines
3 days ago
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digital transformation
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partner programmes
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cybersecurity
StarHub and Trends and Technologies have partnered to support digital transformation in the Philippines, combining infrastructure with cybersecurity.