Stories by Yannick Giguère - eCommerceNews New Zealand

eCommerceNews New Zealand - Technology news for digital commerce decision-makers

Global Stories

Written by Yannick Giguère

How modern technology solutions help insurers provide a better customer experience

Customer Relationship Management

How modern technology solutions help insurers provide a better customer experience

In a market that values hyper-personalisation, customer and user experience are crucial for insurers to stay competitive.

By Yannick Giguère • 3 min read • Wed, 15th Dec 2021

Stories from Other Regions

Written by Yannick Giguère

Why SOC 2 is critical to protect Australian insurance customers

Risk & Compliance

Why SOC 2 is critical to protect Australian insurance customers

Australian insurers must demonstrate system and organisational controls (SOC) reporting as they collect vast amounts of private data.

By Yannick Giguère • 3 min read • Wed, 15th Sep 2021