Latest news - Page 36
Mark Bishof appointed new CEO of Medallia
Wed, 8th Jan 2025
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cx
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martech
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ai
Mark Bishof has been appointed Chairman and Chief Executive Officer at Medallia, signalling a major leadership shift at the software firm backed by Thoma Bravo.
The rise of returns: making reverse logistics work for your business
Wed, 8th Jan 2025
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cx
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martech
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supply chain & logistics
As e-commerce thrives, businesses must embrace reverse logistics to meet rising return demands, enhancing customer satisfaction and sustainability efforts.
Dell unveils streamlined AI PC portfolio with focus on productivity
Tue, 7th Jan 2025
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network infrastructure
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ai
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ai pc
Dell Technologies has launched an AI-powered PC portfolio focusing on productivity and sustainability, including the new Dell Pro and Pro Max models.
Hypervsn unveils 3D holographic technology
Tue, 7th Jan 2025
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cx
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martech
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3d
HYPERVSN is unveiling its cutting-edge 3D holographic technology, featuring life-sized digital avatars and an engaging AI fortune teller.
AI in hospitality: Real-world applications shaping today's operations
Mon, 6th Jan 2025
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data analytics
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ai
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customer service
Artificial intelligence is transforming the hospitality sector in Australia, with 85% of operators embracing AI to enhance efficiency and guest experience.
Consumers feel exploited by brands' dynamic pricing
Sun, 5th Jan 2025
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cx
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martech
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inflation
A Gartner survey reveals that 68% of US consumers feel exploited by dynamic pricing, with many preferring brands that offer consistent prices.
Only 11% of sales firms thrive in transformation periods
Sun, 5th Jan 2025
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digital transformation
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productivity
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analyst report
A recent Gartner survey reveals that only 11% of sales organisations have successfully navigated transformations, raising concerns for Chief Sales Officers.
Kiwis save on festive shopping with online global deals
Fri, 3rd Jan 2025
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black friday
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cyber monday
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wise
This holiday season, Kiwis have ramped up international online spending, with transactions spanning 149 countries, seeking better deals amidst rising costs.
Study shows 10% of jobs may be replaced by AI in 5 years
Wed, 1st Jan 2025
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ai
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workforce technology
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employment
A global survey reveals over half of businesses predict AI will replace 10% of job roles in the next five years, signalling significant workforce shifts.
W Chain launches Mainnet to redefine global payments
Wed, 1st Jan 2025
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blockchain
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ux
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interoperability
W Chain has soft launched its Layer 1 Mainnet, aiming to reshape global payment systems and encourage developer engagement ahead of the full launch.
Aerologix & Soar team up to create massive digital atlas
Mon, 30th Dec 2024
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smart cities
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bbc
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aerial imagery
Aerologix and Soar have teamed up to launch the world's largest digital atlas, integrating over 36,000 drone pilots with 700,000 maps.
Searchspring reports 55% surge in 2024 Black Friday sales
Mon, 30th Dec 2024
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data analytics
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cx
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martech
Searchspring reports a staggering 11 billion search requests processed in November, with 1.75 million per minute on Black Friday, marking a 55% rise year-on-year.
AI innovations to transform customer experience by 2025
Mon, 30th Dec 2024
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cx
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martech
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personalisation
Matthias Goehler of Zendesk forecasts that by 2025, enterprises will require stringent AI governance amid a 250% surge in shadow AI usage.
Spreetail unveils profit-sharing to benefit top partners
Mon, 30th Dec 2024
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supply chain & logistics
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ecommerce
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amazon
Spreetail has launched a profit-sharing initiative, Shareback, to reward top partners who exceed profit expectations with a share of unexpected margins.
How malicious bots disrupt the holiday travel season
Sat, 28th Dec 2024
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cx
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martech
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advanced persistent threat protection
As Australian airlines brace for the bustling holiday season, they face a rising tide of malicious bots threatening customer trust and revenue.
Sciative Solutions reports a 125% revenue growth in 2024
Fri, 27th Dec 2024
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digital transformation
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cx
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martech
Sciative Solutions has reported a remarkable 125% year-on-year revenue growth, expanding its pricing intelligence solutions into international markets and sectors.
Domain market set to grow from USD $2.35bn to USD $3.47bn
Fri, 27th Dec 2024
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cybersecurity
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software development
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domain names
The global domain market is set to rise from USD $2.35 billion to USD $3.47 billion by 2032, reflecting its vital role in the digital economy.
Metaview report reveals AI surge in 2024 job interviews
Fri, 27th Dec 2024
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dei
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genai
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ai
Metaview's 2024 Trends Report reveals a surge in AI discussions in job interviews, while references to DEI have dropped by 30%, indicating shifting priorities.
Kaspersky alerts businesses to complex Facebook scam
Fri, 27th Dec 2024
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cybersecurity
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facebook
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kaspersky
Kaspersky warns of a sophisticated phishing scam targeting businesses using Facebook, with emails impersonating Meta for Business to steal account access.
AI integration & data trends set to shape 2025 industry
Fri, 27th Dec 2024
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data analytics
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digital transformation
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ai
As businesses prioritise real-time analytics, experts predict AI will reshape operations by 2025, driving data-driven models and strategic decision-making.