Latest news - Page 9
XPON acquires Alpha Digital to boost AI marketing services
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digital transformation
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cx
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martech
XPON Technologies has acquired Alpha Digital to boost AI-driven marketing, combining strategy expertise with advanced AI tech for personalised campaigns.
Optimizely unveils enhanced Opal AI to boost marketing workflows
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martech
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rpa
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cdp
Optimizely upgrades its AI tool Opal with new features and workflows to boost marketing efficiency within the Optimizely One suite, enhancing task automation.
AI & unified platforms shape the future of self-service
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cx
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martech
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digital entertainment
B2C firms are embracing AI-powered self-service platforms to cut costs and boost customer flexibility, enhancing subscription account management.
The new standard for corporate travel is real-time, policy-smart, and employee-centric
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expense management
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automation
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business travel
Corporate travel evolves with real-time, policy-smart systems creating agile, cost-effective journeys that empower employees and streamline spending.
NICE & ServiceNow partner on AI to unify customer service
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crm
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uc
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devops
NICE and ServiceNow partner to launch an AI-powered platform by Q4 2025, uniting customer service and enterprise operations for faster, seamless fulfilment.
GPC Asia Pacific adopts AI-powered platform to streamline supply chain
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partner programmes
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retailtech
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ai
GPC Asia Pacific chooses RELEX Solutions to optimise forecasting and replenishment across 600 stores, aiming to improve inventory and product availability.
Phase One closes $2.1m fund, backs 14 tech startups
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ai
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icehouse
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agritech
Phase One Ventures closes its early-stage NZD $2.1m fund after backing 14 startups, with 12 securing follow-on funding and creating 100+ jobs.
How the Orlando Magic are reinventing fandom with data and AI
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data analytics
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digital transformation
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cx
The Orlando Magic and SAS are revolutionising fandom by using data and AI to personalise experiences, boost ticket sales, and deepen fan engagement.
SAS Viya expands AI tools with new offerings & cloud services
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data analytics
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digital twins
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data privacy
SAS unveils new AI tools on its Viya platform, including synthetic data maker and AI-powered assistant, aiming to boost speed, productivity and trust.
SAS unveils industry AI models as part of USD $1 billion push
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ai
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agentic ai
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sas
SAS unveils AI models tailored to slash inefficiencies across sectors, backed by a USD $1 billion investment and ethical guidelines.
Endava to accelerate Google Agentspace enterprise AI
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digital transformation
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ai
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agentic ai
Endava partners with Google as an implementation ally for Agentspace, aiding businesses to adopt AI-driven agents for enhanced workflow efficiency.
Eagle Eye & Ecrebo partner to boost smart receipt marketing
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cx
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martech
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commerce systems
Eagle Eye and Ecrebo have partnered to blend personalised marketing with POS tech, enhancing retail promotions and loyalty programmes at store checkouts.
Transparency urged to build stronger client-agency trust
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devops
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apm
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software development
Helen Johnson, Tangram's founder, urges agencies to boost transparency in client relationships, citing that 40% of clients may switch partners within six months.
AI-focused marketing risks eroding trust, says new research
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cx
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martech
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genai
New study finds consumers trust companies more when they promote human expertise over AI, especially in personalised services like healthcare and luxury goods.
Jitterbit unveils Harmony upgrade with layered accountable AI agents
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digital transformation
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ai security
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low-code
Jitterbit has launched an upgrade to its Harmony platform, introducing layered accountable AI agents designed to automate complex enterprise tasks efficiently.
The rationale for positioning businesses to thrive in an increasingly conscious economy
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saas
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data analytics
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dei
Embracing ESG is now essential; businesses thriving in the conscious economy align performance, talent management and procurement for lasting success.
AI is the shortcut from 'Vacant role' to 'Hired'!
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hcm
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ai
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smb
Employment Hero launches EH Hiring, an AI-powered tool offering small businesses a free, fast path from vacancy to interview with top candidates.
How to turn the contact centre grind into interesting and rewarding work for your agents in 2025
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uc
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digital transformation
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cx
AI-powered tools are transforming contact centres by easing agents' workloads, boosting job satisfaction, and cutting staff churn in 2025.
From no to go: ASB U-turns on POLi
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fintech
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api
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open banking
ASB partners with payment platform POLi to enable secure open banking payments, offering customers safer choices without using internet banking logins.
NZ startup founders paid $205,000 on average, gaps remain
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mental health
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entrepreneurship
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startup ecosystem
The New Zealand Founder Pay Report 2025 reveals average founder salaries at NZD $205,000, highlighting gender, location, and role pay disparities across startups.