Latest news - Page 90
Holiday shopping season sees seven-fold rise in retail fraud
Fri, 15th Dec 2023
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cybercriminals
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cequence security
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apis
Retail fraud surged almost seven-fold during the festive shopping period, alerting to growing cyber risks, says a study.
GetGloby partners with Aleph Group for AI-driven global ad localisation
Fri, 15th Dec 2023
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martech
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ai
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advertising technologies
GetGloby has partnered with Aleph Group to provide AI-driven ad localisation, aiming to communicate effectively with global audiences.
8x8's new tool 'Sales Assist' empowers retailers and enhances shopping experience
Fri, 15th Dec 2023
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uc
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digital entertainment
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email
8x8 unveils 'Sales Assist', a new tool designed to enhance customer satisfaction and streamline the retail experience.
Study highlights consumer distrust due to dark design patterns
Fri, 15th Dec 2023
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edutech
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gaming
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digital entertainment
Dovetail's study finds that 40% of users face financial loss due to 'dark design' tactics on eCommerce platforms.
Antifragility touted as key for ANZ businesses amidst economic turbulence
Fri, 15th Dec 2023
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partner programmes
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risk & compliance
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inflation
Amid economic instability, ANZ businesses are encouraged to embrace 'antifragility', turning challenges into growth chance.
Clari's Groove sales platform delivers 238% ROI in six months, says study
Thu, 14th Dec 2023
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rpa
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ai
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sales
Study by Forrester Consulting shows Clari's sales engagement solution, Groove, offers remarkable 238% ROI in under six months.
Retail fraud surges 700% during 2023 holiday season, Cequence reveals
Thu, 14th Dec 2023
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advanced persistent threat protection
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customers
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threat intelligence
Cybercriminals' new strategy resulted in a 700% hike in retail fraud during the 2023 holiday season, warns Cequence.
AVASK unveils strategic growth plans with new CEO at the helm
Thu, 14th Dec 2023
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partner programmes
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supply chain & logistics
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ecommerce
AVASK announces a plan for strategic growth under new leadership, focusing on improving logistics, VAT and Customs services.
Adobe announces Spectrum 2 for intuitive, inclusive cross-platform design
Wed, 13th Dec 2023
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martech
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genai
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ai
Adobe introduces Spectrum 2, aiming to offer a more intuitive, inclusive, and enjoyable cross-platform design experience.
Europcar adopts NICE CXone to standardise global customer service
Wed, 13th Dec 2023
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uc
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it training
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cx
Europcar Mobility Group implements NICE CXone to unify their global contact centre infrastructure, improving customer service.
Freshworks predicts transformative impact of generative AI
Wed, 13th Dec 2023
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ai
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transparency
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freshworks
Freshworks’ top executives predict generative AI will power a technological revolution by 2024, revolutionising multiple sectors.
AI, e-commerce and Advertising: Key trends you need to know
Wed, 13th Dec 2023
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crm
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martech
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ai
As we step into 2024, the world of advertising is gearing up for some exciting opportunities for publishers, advertisers and consumers alike.
BroadSource selects Ribbon Communications for secure credit card payment solution
Wed, 13th Dec 2023
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martech
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commerce systems
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payment technologies
BroadSource partners with Ribbon Communications to enhance SecureCall, a solution for secure telephonic credit card payments.
Accent Group chooses Amperity's CDP for omnichannel optimisation
Wed, 13th Dec 2023
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data analytics
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digital transformation
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martech
Accent Group selects Amperity's CDP to optimise its omnichannel retail experience and turbocharge marketing efforts.
Generative AI 2024 predictions for the finance industry from SAS experts
Wed, 13th Dec 2023
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cx
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martech
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risk & compliance
SAS experts predict mixed outcomes for the finance sector in 2024 due to the rise of generative AI and transformative tech.
Justin Mongroo named new Senior Vice President of Sales at WP Engine
Wed, 13th Dec 2023
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data analytics
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martech
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cdp
Justin Mongroo takes up the role of Senior Vice President of Sales at WP Engine, aiming to augment its growth trajectory.
MarketMedia & Meta pioneer off-network ad attribution
Tue, 12th Dec 2023
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data protection
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noel leeming
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mpa
MarketMedia and Meta introduce a first-of-its-kind collaboration for off-network ad attribution to optimise Meta campaigns.
Shippit implements Apple Wallet Order Tracking for logistics
Tue, 12th Dec 2023
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encryption
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data privacy
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personal computing devices
Shippit has implemented Apple Wallet Order Tracking, providing secure, real-time updates for online orders and enhancing customer trust.
Generative AI's future in law hinges on trustworthy knowledge repositories
Tue, 12th Dec 2023
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data protection
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risk & compliance
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ai
The future of generative AI in the legal sector depends on the creation of reliable knowledge repositories, says Lexsoft Systems CEO.
Ecosystm & Verint Playbook highlights wider scope needed for CX strategies
Tue, 12th Dec 2023
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uc
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data analytics
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cx
New Ecosystm and Verint Playbook suggests businesses need to broaden their CX strategies beyond generic telephony-based systems.