Bookeasy wins WA parks booking deal amid rising demand

Bookeasy has been selected by the Western Australian Government to provide a new online booking platform for the state's national parks, extending its reach in the sector across Australia.

Due to launch by mid-2027, the platform will handle park entry passes and bookings for campsites, marine park anchorages and moorings. It will also include updated search tools, maps and availability features.

The agreement with the Department of Biodiversity, Conservation and Attractions runs for up to 10 years, with an initial three-year term and extension options. Bookeasy now works with five of Australia's eight state and territory national parks agencies.

Western Australia's parks agency is replacing its current booking system as online demand rises. The department recorded more than 190,000 online campsite bookings in 2025-26, up about 16 per cent from the previous year.

Lahnee White, Chief of Digital Businesses at G'day Group, said Western Australia's parks deserved a better digital booking process for visitors.

"Western Australia is home to some of the most extraordinary nature-based experiences in the world, and technology should help more people access them, not stand in the way.

Planning a trip into nature should be part of the excitement, not a hassle. By making it easier to find, plan and book everything from campsites to park passes and marine park stays in one place, we're helping visitors spend less time organising their trip and more time enjoying it.

We're proud to partner with the WA Government to connect more visitors with the state's incredible parks and reserves.

Being trusted by the majority of state and territory national parks agencies is a real testament to the strength of Bookeasy's technology and the partnerships we've built," White said.

Rising Demand

The new system is intended to simplify trip planning and improve visibility of available sites. Planned changes include interactive maps, stronger filtering tools and clearer search results.

Campers will also receive notifications before, during and after their stays. The service will cover a wider range of visitor transactions through a single online system.

Nathan Greenhill, Assistant Director, Visitor Services, at the Department of Biodiversity, Conservation and Attractions, said the aim was to improve the booking journey from the start of a visit.

"We want visitors to start their trip with a straightforward, user-friendly booking experience.

Improvements over the current system will include a smarter search experience with interactive maps, improved filters and clearer results, making it easier to identify available sites and plan trips. Campers will also receive notifications before, during and after their stays," Greenhill said.

Bookeasy is part of G'day Group, which operates across accommodation, travel and tourism services. The broader group says it has more than 360 properties in Australia and owns businesses including Discovery Parks, G'day Parks and Wikicamps.

The Western Australia contract adds to Bookeasy's presence in public-sector tourism booking systems, a niche that has grown as park agencies seek to manage rising visitor numbers and online reservations more directly. The latest figures from the department suggest demand for campsite bookings in the state continues to increase.