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NiCE honours EMEA & APAC firms for AI-driven CX excellence
Unified Communications

NiCE honours EMEA & APAC firms for AI-driven CX excellence

NiCE celebrates EMEA and APAC firms for AI-driven customer experience excellence at its 2025 International CX Excellence Awards, spotlighting innovation and impact.

By Melania Watson • 3 min read • Fri, 4th Jul 2025
Creditsafe wins 2025 ROI award after 234% boost from BlackLine
Data Analytics

Creditsafe wins 2025 ROI award after 234% boost from BlackLine

Creditsafe won the 2025 Nucleus Research ROI Award after achieving a 234% ROI and faster cash cycles using BlackLine's financial platform.

By Jed Nykolle Harme • 3 min read • Fri, 4th Jul 2025
Celonis & Genpact launch app to cut supply chain transport costs
Supply Chain

Celonis & Genpact launch app to cut supply chain transport costs

Celonis and Genpact have launched an app to cut supply chain transport costs by improving efficiency, carrier performance, and real-time decision-making.

By Melania Watson • 4 min read • Thu, 3rd Jul 2025
Ventia adopts AI platform to speed up major infrastructure bids
Digital Transformation

Ventia adopts AI platform to speed up major infrastructure bids

Ventia has launched an AI platform developed with DXC Technology to cut bid writing times from days to minutes for key infrastructure contracts.

By Melvin Hipolito • 4 min read • Thu, 3rd Jul 2025
TeamViewer launches AI-powered tools to boost IT support speed
Digital Transformation

TeamViewer launches AI-powered tools to boost IT support speed

TeamViewer unveils AI-powered TeamViewer Intelligence to speed up IT support via real-time automation and enhanced session insights for global users.

By Melvin Hipolito • 3 min read • Thu, 3rd Jul 2025
Agentic AI drives retail shift from legacy systems to smart commerce
DevOps

Agentic AI drives retail shift from legacy systems to smart commerce

Retailers are adopting agentic AI to overcome outdated systems, enabling smarter, faster eCommerce that meets modern consumer demands for personalised digital experiences.

By Shannon Williams • 4 min read • Thu, 3rd Jul 2025
AI maturity in product data management boosts revenue & trust
Marketing Technologies

AI maturity in product data management boosts revenue & trust

A study shows 97% of firms have moved beyond AI pilots in product data management, boosting revenue and increasing customer trust in digital commerce.

By Shannon Williams • 4 min read • Thu, 3rd Jul 2025
Celonis, Genpact launch app to boost supply chain efficiency
Supply Chain

Celonis, Genpact launch app to boost supply chain efficiency

Celonis and Genpact have launched an app to help supply chain leaders boost efficiency, cut transportation costs, and improve carrier performance globally.

By Jed Nykolle Harme • 4 min read • Thu, 3rd Jul 2025
Staysure adopts NiCE AI platform to boost digital travel insurance
Unified Communications

Staysure adopts NiCE AI platform to boost digital travel insurance

Staysure has adopted NiCE's CXone Mpower AI platform to enhance its digital travel insurance customer experience across Europe with omnichannel support.

By Melvin Hipolito • 3 min read • Wed, 2nd Jul 2025
GenAI adoption surges in healthcare but security hurdles remain
Virtualisation

GenAI adoption surges in healthcare but security hurdles remain

Nearly all healthcare organisations use GenAI, but 96% face data security and scaling challenges, risking patient privacy and infrastructure strain, finds Nutanix.

By Melvin Hipolito • 4 min read • Wed, 2nd Jul 2025
Exabeam Nova unveils AI agent to empower CISOs with insights
Semiconductors

Exabeam Nova unveils AI agent to empower CISOs with insights

Exabeam launches its AI-powered Nova Advisor Agent to help CISOs turn complex security data into strategic insights for board-level presentations.

By Melvin Hipolito • 5 min read • Wed, 2nd Jul 2025
Exclusive: Qualys' Sam Salehi explains why ANZ firms are turning to risk platforms
Cloud Security

Exclusive: Qualys' Sam Salehi explains why ANZ firms are turning to risk platforms

Qualys' ANZ MD Sam Salehi says firms in Australia and New Zealand are adopting risk platforms amid a cybersecurity skills crisis and evolving threats.

By Melania Watson • 5 min read • Wed, 2nd Jul 2025
How AI agents can help enterprise teams to scale
Customer Relationship Management

How AI agents can help enterprise teams to scale

By 2028, 33% of enterprises will use AI agents to boost productivity and scale efficiently, transforming workflows beyond traditional automation methods.

By Paul Rilstone • 4 min read • Tue, 1st Jul 2025

Stories from Other Regions

Automation stories

Siemens celebrates digital excellence with 2024 Techcellence Awards
Digital Transformation

Siemens celebrates digital excellence with 2024 Techcellence Awards

Siemens Digital Industries Software honours European pioneers in digital transformation and sustainability with its 2024 Techcellence Awards, celebrating innovation and impact.

By Kaleah Salmon • 3 min read • Thu, 3rd Jul 2025
US logistics firms turn to tech as driver shortage worsens
Supply Chain

US logistics firms turn to tech as driver shortage worsens

US logistics firms adopt technology to combat worsening driver shortages, with 63% implementing digital solutions to improve operations and staffing.

By Jed Nykolle Harme • 3 min read • Thu, 3rd Jul 2025
UK entry-level tech jobs drop by 32% amid ChatGPT rise
Low code & No code

UK entry-level tech jobs drop by 32% amid ChatGPT rise

UK entry-level tech jobs have dropped 32% since ChatGPT's launch, hitting new graduates hard amid rising demands for AI and automation skills.

By Shannon Williams • 4 min read • Wed, 2nd Jul 2025
UiPath leads 2025 Gartner Magic Quadrant as RPA market grows
DevOps

UiPath leads 2025 Gartner Magic Quadrant as RPA market grows

UiPath leads Gartner's 2025 Magic Quadrant for RPA, marking seven years as a Leader amid rapid USD $3.8bn market growth and AI-driven automation advances.

By Melania Watson • 4 min read • Wed, 2nd Jul 2025