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Automation stories

Radisson launches AI price-matching tool for direct bookings
Digital Transformation

Radisson launches AI price-matching tool for direct bookings

Guests can now get lower rates instantly on Radisson's own site, as an AI tool matches third-party prices without manual claims.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Most dealmakers say human-only M&A decisions untenable
Data Analytics

Most dealmakers say human-only M&A decisions untenable

With AI now embedded in most deal processes, 62% of senior M&A executives say human-only decision-making is no longer defensible.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Forrester warns OpenAI IPO & US stake cloud outlook
Data Protection

Forrester warns OpenAI IPO & US stake cloud outlook

Forrester says investors and buyers could face new risks and disclosures as OpenAI and Anthropic move towards listings and Washington weighs equity.

By Sofiah Nichole Salivio • 5 min read • Last week
MFS sees broader diversification as risks reshape markets
Semiconductors

MFS sees broader diversification as risks reshape markets

Broader portfolios could help investors navigate US equity concentration, private credit stress and persistent inflationary pressures, MFS said.

By Joseph Gabriel Lagonsin • 5 min read • This month
Singapore firms scale AI as governance lags behind
Digital Transformation

Singapore firms scale AI as governance lags behind

Governance and control systems are trailing AI roll-outs in Singapore, even as 37% of firms widen use and 14% embed it fully.

By Joseph Gabriel Lagonsin • 4 min read • This month
Ramco names Sandesh Bilagi as chief executive officer
Digital Transformation

Ramco names Sandesh Bilagi as chief executive officer

Six straight quarters of operational profit have paved the way for Sandesh Bilagi to steer global expansion and an AI-focused overhaul at Ramco Systems.

By Sofiah Nichole Salivio • 4 min read • This month
10ZiG launches Linux-based Manager v6 for endpoints
Software-as-a-Service

10ZiG launches Linux-based Manager v6 for endpoints

Customers will avoid Windows Server licensing costs as 10ZiG shifts endpoint management to a Linux appliance with tighter controls and lower overhead.

By Joseph Gabriel Lagonsin • 3 min read • This month
Insight launches Microsoft 365 E7 rollout across workforce
Digital Transformation

Insight launches Microsoft 365 E7 rollout across workforce

The rollout gives Insight a test case for selling Microsoft's newest AI tools after a survey found most Australian firms are still only experimenting.

By Sean Mitchell • 4 min read • This month
Gartner sees finance talent shift towards digital skills
Data Analytics

Gartner sees finance talent shift towards digital skills

Automation could shrink entry-level finance roles as Gartner says 20% of firms will pour all talent spend into advanced digital skills by 2028.

By Sean Mitchell • 4 min read • This month
Gartner warns agentic AI threatens $234bn SaaS spend
Software-as-a-Service

Gartner warns agentic AI threatens $234bn SaaS spend

Enterprise buyers could shift billions from seat licences as agentic AI is set to undercut up to 20% of SaaS spending by 2030.

By Sean Mitchell • 4 min read • This month
8x8 named MetriStar top provider for CPaaS & CCaaS
Data Analytics

8x8 named MetriStar top provider for CPaaS & CCaaS

Recognition follows a market shift towards integrated customer communications platforms as 8x8 scores above average on business success and sentiment.

By Sean Mitchell • 3 min read • This month
Agentic AI creates enterprise challenge beyond LLM boom
Software-as-a-Service

Agentic AI creates enterprise challenge beyond LLM boom

Enterprises face rising costs and governance gaps as thousands of AI agents begin operating alongside staff across multiple systems.

By David Shilovsky • 5 min read • This month

Stories from Other Regions

Automation stories

Australian office staff flout AI rules, study finds
Data Protection

Australian office staff flout AI rules, study finds

Many workers are risking disciplinary action by feeding customer data and confidential files into public AI tools, the survey found.

By Sean Mitchell • 4 min read • Last week
What happens when decades of domain infrastructure meet AI deployment tooling
Software-as-a-Service

What happens when decades of domain infrastructure meet AI deployment tooling

AI tools are letting small operators turn long-held domains into working products, shifting advantage towards those with real search history.

By Colin Hamilton • 5 min read • This month
NVIDIA expands US AI manufacturing with partner network
Semiconductors

NVIDIA expands US AI manufacturing with partner network

NVIDIA says US AI demand will add USD $485 billion to GDP in 2026 as it expands chip, systems and data centre manufacturing.

By Mark Tarre • 6 min read • This month
Cisco powers U.S. Open with secure event networking
Unified Communications

Cisco powers U.S. Open with secure event networking

Reliable Wi-Fi and cyber security helped organisers keep broadcasts, ticketing and fan services running at the U.S. Open.

By Mark Tarre • 5 min read • This month
What does 'winning with Webex' mean for partners?
Software-as-a-Service

What does 'winning with Webex' mean for partners?

Partners are already seeing stronger pipeline conversion and margins as Webex turns existing bases into a simpler route to growth.

By Will Morey • 5 min read • This month
ITSEC Asia wins approval to expand into AI software
Software-as-a-Service

ITSEC Asia wins approval to expand into AI software

The Indonesian cybersecurity group can now pursue recurring software revenue, as shareholders backed a move into AI, publishing and data services.

By Sean Mitchell • 4 min read • This month