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Dell & NVIDIA expand AI Factory to simplify enterprise deployments
Network Infrastructure

Dell & NVIDIA expand AI Factory to simplify enterprise deployments

Dell and NVIDIA enhance the AI Factory, offering integrated infrastructure and automation to speed up enterprise AI deployment and reduce costs.

By Melvin Hipolito • 4 min read • Tue, 18th Nov 2025
Your Data deserves better
Encryption

Your Data deserves better

Gallagher Security offers integrated data centre security solutions that enhance protection, operational efficiency and support sustainability goals globally.

By Gallagher Security • 6 min read • Tue, 18th Nov 2025
Salesforce says AI to run 50% of customer service cases by 2027
Digital Transformation

Salesforce says AI to run 50% of customer service cases by 2027

Companies forecast major cost reductions and higher satisfaction scores as AI automates routine cases and redefines service workflows.

By Jake MacAndrew • 3 min read • Tue, 18th Nov 2025
Cyware upgrades Quarterback AI with agentic features for security
Malware

Cyware upgrades Quarterback AI with agentic features for security

Cyware has enhanced its Quarterback AI platform with new agentic features to improve security operations and streamline threat intelligence workflows.

By Catherine Knowles • 3 min read • Tue, 18th Nov 2025
Amplitude unveils AI tool to turn feedback into clear insights
Data Analytics

Amplitude unveils AI tool to turn feedback into clear insights

Amplitude launches AI Feedback, a tool that uses AI to turn scattered customer feedback into clear, actionable insights across multiple channels.

By Melvin Hipolito • 3 min read • Mon, 17th Nov 2025

Stories from Other Regions

Automation stories

Sektor to distribute iONLINE IoT & SIM solutions in Australia
Internet of Things

Sektor to distribute iONLINE IoT & SIM solutions in Australia

Sektor will distribute iONLINE's IoT and SIM solutions across Australia, integrating the tech into its PaySuite CONNECT for enhanced connectivity in payments and IoT.

By Melvin Hipolito • 3 min read • Tue, 18th Nov 2025
Why Build “Faster Horses” When What you Need is a Car?
Customer Experience

Why Build “Faster Horses” When What you Need is a Car?

AI Advocacy redefines customer service by eliminating frustrating escalations, pairing AI with humans to ensure seamless, continuous support and greater customer trust.

By Doug Marinaro • 8 min read • Tue, 18th Nov 2025
What can you do with the right data? Everything
Digital Transformation

What can you do with the right data? Everything

Structured data is transforming banking by enabling personalised services, smarter AI, and faster innovation through cloud-native systems, boosting client trust.

By Vishal Dalal • 4 min read • Tue, 18th Nov 2025
Professor recognised for pioneering circular manufacturing methods
Robotics

Professor recognised for pioneering circular manufacturing methods

Lucas Hof wins Mitacs Innovation Award for advancing circular manufacturing methods, including 3D-printed recyclable shoes and textile recycling.

By Jake MacAndrew • 3 min read • Tue, 18th Nov 2025
Freshworks unveils AI features to boost UK enterprise support
Fintech

Freshworks unveils AI features to boost UK enterprise support

Freshworks launches new AI tools in the UK to streamline customer support and IT management, boosting efficiency and cutting manual tasks for enterprises.

By Sean Mitchell • 4 min read • Tue, 18th Nov 2025
UK leads Europe in resilience to ageing workforce & automation
Artificial Intelligence

UK leads Europe in resilience to ageing workforce & automation

The UK tops Europe in resilience to ageing workforce and automation, boasting low job displacement risk and strong digital skills among its workers.

By Kaleah Salmon • 3 min read • Mon, 17th Nov 2025
eDesk launches AI Agent for multi-channel eCommerce support
Customer Experience

eDesk launches AI Agent for multi-channel eCommerce support

eDesk launches AI Agent to handle eCommerce support across 300+ channels, resolving 65% of enquiries for USD $0.99 per resolution.

By Sean Mitchell • 3 min read • Mon, 17th Nov 2025
UK SMBs miss out on GBP £217 billion due to unrealised growth
DevOps

UK SMBs miss out on GBP £217 billion due to unrealised growth

UK small businesses lose GBP £217 billion yearly, with 58% of growth potential unfulfilled due to operational challenges and limited AI adoption.

By Sean Mitchell • 3 min read • Mon, 17th Nov 2025
Malaysia forum explores digital transformation & AI adoption
Data Analytics

Malaysia forum explores digital transformation & AI adoption

Canon Marketing Malaysia hosted the Think Big Klang Valley Series 2025 in Kuala Lumpur to drive digital transformation and AI adoption in Malaysian businesses.

By Sean Mitchell • 3 min read • Mon, 17th Nov 2025
Customer Science posts 53% growth & wins Fast 100 accolade again
Unified Communications

Customer Science posts 53% growth & wins Fast 100 accolade again

Customer Science achieved 53% revenue growth to AUD $12.15 million, earning a spot on The Australian Financial Review Fast 100 for the second consecutive year.

By Sean Mitchell • 3 min read • Mon, 17th Nov 2025
Canadian SMBs lose growth due to tool overload & missed AI gains
Digital Transformation

Canadian SMBs lose growth due to tool overload & missed AI gains

Canadian SMBs lose over a workday weekly using nine tools, missing CAD $178,000 in growth yearly; AI adoption boosted savings and strategic focus.

By Sean Mitchell • 3 min read • Sat, 15th Nov 2025
Murdoch & DXC launch AI internship to boost tech skills in WA
EduTech

Murdoch & DXC launch AI internship to boost tech skills in WA

Murdoch University and DXC Technology launch AI internship for WA undergraduates to gain practical skills and enhance job readiness in key local industries.

By Melvin Hipolito • 3 min read • Fri, 14th Nov 2025
Experts reveal why traditional accounts payable is dead
Data Analytics

Experts reveal why traditional accounts payable is dead

Advanced AI and automation are rendering traditional accounts payable obsolete, with CFOs now leading the shift to faster, more secure, data-driven finance processes.

By Sharon Nouh • 3 min read • Fri, 14th Nov 2025