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Banking Stories - Page 8

Kiwi Stories

Banking stories

New Zealanders fear online fraud & AI-driven scams
Surveillance

New Zealanders fear online fraud & AI-driven scams

Almost nine in 10 New Zealanders worry about online identity theft as Experian says fraud losses and AI scams are climbing.

By Catherine Knowles • 3 min read • Last month

Global Stories

Banking stories

Westpac NZ launches Microsoft AI contact centre platform
Network Infrastructure

Westpac NZ launches Microsoft AI contact centre platform

The bank says the AI system will cut call handling times and wait times by surfacing customer details instantly for staff.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Oracle adds Lucinity AI investigation tools for banks
Digital Transformation

Oracle adds Lucinity AI investigation tools for banks

Banks using Oracle’s compliance software will get AI-led case handling, as the deal aims to cut manual work in money-laundering probes.

By Karen Joy Bacudo • 3 min read • Last month
Exclusive: Celonis global banking head says AI rollout hinges on process intelligence
Data Analytics

Exclusive: Celonis global banking head says AI rollout hinges on process intelligence

Banks risk wasting AI spending unless they first map how work really flows, as Celonis says process intelligence is becoming phase zero.

By Jake MacAndrew • 4 min read • Last month
Android banking trojan linked to Cambodia scam compound
Endpoint Protection

Android banking trojan linked to Cambodia scam compound

Banks and government agencies face a wider mobile fraud threat after researchers tied fake Android apps to a Cambodia scam compound.

By Joseph Gabriel Lagonsin • 3 min read • Last month
FintechOS launches AI platform for banks & insurers
Digital Transformation

FintechOS launches AI platform for banks & insurers

Banks and insurers could cut implementation times from months to weeks as FintechOS 8 adds governed AI and new product operations tools.

By Karen Joy Bacudo • 3 min read • Last month
Cambodia scam compounds linked to mobile banking fraud
Data Protection

Cambodia scam compounds linked to mobile banking fraud

Banks and public bodies in 21 countries face device-takeover fraud that can steal SMS codes, biometric data and funds.

By Mark Tarre • 3 min read • Last month
ADAPTOVATE appoints Jim Cundiff to boost North America
Digital Transformation

ADAPTOVATE appoints Jim Cundiff to boost North America

The hire is meant to sharpen the consultancy's North American push as clients demand clearer returns from AI and transformation spending.

By Mark Tarre • 3 min read • Last month
SLR buys climate analytics platforms in digital push
Agricultural Technology

SLR buys climate analytics platforms in digital push

The acquisitions expand climate risk analysis for investors and governments as firms move beyond outdated historical models to scientific evidence.

By Shannon Williams • 4 min read • Last month
Persistent launches merchant fraud tool on Databricks
Fintech

Persistent launches merchant fraud tool on Databricks

Banks and payment providers could cut fraud losses by up to 40% as the new system flags risky merchants earlier in the payment chain.

By Catherine Knowles • 3 min read • Last month
Custodia warns of AI record-keeping risk in finance
Unified Communications

Custodia warns of AI record-keeping risk in finance

Banks face wider compliance burdens as regulators scrutinise AI-generated messages, collaboration tools and cloud records across finance.

By Catherine Knowles • 3 min read • Last month
8B & PayU link UPI to Central Asia travel payments
Fintech

8B & PayU link UPI to Central Asia travel payments

Indian travellers in Central Asia will soon be able to pay merchants with UPI, easing checkout friction across Kazakhstan, Uzbekistan and Kyrgyzstan.

By Karen Joy Bacudo • 4 min read • Last month
Aspire partners with J.P. Morgan on cross-border FX
Crypto

Aspire partners with J.P. Morgan on cross-border FX

The tie-up should cut delays and make cross-border currency costs more predictable for Aspire’s 50,000 business customers.

By Karen Joy Bacudo • 4 min read • Last month

Stories from Other Regions

Banking stories

A 7-step enterprise fraud framework to redefine scam prevention
Customer Experience

A 7-step enterprise fraud framework to redefine scam prevention

Scam losses may top USD $1 trillion a year, forcing banks to use real-time intelligence and customer data to curb authorised push payments.

By Vineet Saxena • 4 min read • Last month
Sole traders turn to AI for tax advice as rules change
Digital Transformation

Sole traders turn to AI for tax advice as rules change

Quick answers are winning out over professional fees, with 26% of UK sole traders now using AI for Making Tax Digital guidance as rules tighten.

By Karen Joy Bacudo • 3 min read • Last month
QNu Labs quantum security passes fibre network test
Firewalls

QNu Labs quantum security passes fibre network test

The study suggests quantum-safe encryption could be deployed on existing telecom fibre without disrupting 10 Gbps data traffic.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Bolt Group buys Beem app from Australian Payments Plus
Crypto

Bolt Group buys Beem app from Australian Payments Plus

The app’s 3 million users will see no immediate changes as ownership shifts to Bolt Group, with the deal due to complete by June.

By Karen Joy Bacudo • 4 min read • Last month