Black Friday Stories

Kiwi Stories

Black Friday stories

New Zealand shoppers lose most to holiday scams, Norton says

New Zealand victims of holiday shopping scams lost an average of NZ$1,997, the highest among surveyed markets, Norton's research found.

By Joseph Gabriel Lagonsin • 5 min read • Last week

Global Stories

Black Friday stories

Payment Technologies

Holiday Reply Desk helps retailers handle Black Friday

It offers retailers a low-cost offline workflow for handling Black Friday support spikes without linking into live payment or order systems.

By Mara Sugue • 4 min read • Today

eCommerce

Why online retailers get declined in November: stock finance before peak season

Late October applications often fail because lenders see a cash trough, not a healthy seasonal retailer gearing up for November peak sales.

By Nick Lim • 5 min read • 4 days ago

Digital Transformation

Blue Yonder launches AI-native order management tool

Retailers and distributors are being offered tighter control over inventory, cancellations and fulfilment costs as Blue Yonder adds AI agents to order management.

By Mara Sugue • 4 min read • Last week

eCommerce

Chargeflow data flags Black Friday non-delivery surge

Non-delivery claims overtook card fraud on Black Friday weekend, with chargebacks filed weeks later and peak disputes hitting in January.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Artificial Intelligence

VentraIP warns slow landing pages can sink Black Friday

Retailers risk wasting paid media unless campaign pages can cope with Black Friday traffic surges, VentraIP says.

By Mara Sugue • 5 min read • This month

Stories from Other Regions

Black Friday stories

Customer Experience

Abandoned shopping trips cost retailers USD $113 each

Most abandoned visits are driven by avoidable peak-hour strain, with 78% of US shoppers walking out over queues, lack of help or empty shelves.

By Karen Joy Bacudo • 3 min read • Today

eCommerce

Black Friday sales at risk from hidden delivery fees

Unexpected delivery and returns charges could deter shoppers from up to GBP £4.64 billion of UK Black Friday online spending, Locus found.

By Karen Joy Bacudo • 4 min read • Yesterday

Broadband

Millions could save by switching out-of-contract deals

About 10.4 million UK mobile and broadband users could cut their bills by switching, with some households saving a combined GBP £657 a year.

By Karen Joy Bacudo • 4 min read • Yesterday

Supply Chain

Pet Circle adopts Manhattan WMS across Australian sites

The new system has helped Pet Circle keep same-day and next-day delivery running through almost all of Black Friday, despite surging orders.

By Mara Sugue • 3 min read • Today

eCommerce

Gen Z to drive bigger share of UK Black Friday spend

Younger shoppers are expected to account for a larger slice of UK Black Friday gift spending, with 73% of Gen Z planning purchases.

By Karen Joy Bacudo • 3 min read • 3 days ago

Shopping

MOVA brings forward Black Friday deals in Australia

Shoppers in Australia will get an earlier chance to compare home robotics deals as MOVA opens its Black Friday sale on 5 November.

By Sofiah Nichole Salivio • 4 min read • 5 days ago

Artificial Intelligence

Australians start Christmas shopping at Black Friday

Black Friday is now the cue for Christmas spending, with one-third of Australian shoppers saying they start festive buying then and most still preferring stores.

By Mara Sugue • 4 min read • 5 days ago