eCommerceNews New Zealand - Technology news for digital commerce decision-makers

Business Transformation stories - Page 2

Matt lovell

AI is now a capital allocation decision, and CFOs are setting the terms

This month
#
digital transformation
#
rpa
#
risk & compliance
CFOs across Australia and New Zealand are tightening AI spending as new research shows weak returns, poor data readiness and rising demands for accountability.
Flux result 8e981d56 1421 4ce7 8c12 2eb2b8ae41c0

KPMG survey finds leaders keep AI spending despite recession

This month
#
data analytics
#
digital transformation
#
partner programmes
KPMG survey shows global leaders will keep AI investment high through recession fears, as governance and workforce change separate winners from the rest.
Flux result c8cd4c4c 1fe2 4dcd 8bdc b8e150cfe5ee

AskNicely launches Ask NiceAI for service businesses

This month
#
data analytics
#
digital transformation
#
cx
AskNicely unveils Ask NiceAI to help managers at multi-site service businesses turn scattered customer feedback into faster, data-backed action.
Flux result a0a36554 c049 4282 86e7 bd0f0a939684

Garney adopts Hyland for SAP SuccessFactors in HR shift

Last month
#
document management
#
digital transformation
#
ecm
Garney deepens Hyland tie-up to unify HR records in SAP SuccessFactors, aiming to cut manual work and bolster automation across its US operations.
Flux result 76d99d8f faa4 4816 91a0 adc23284a004

Cloud maturity lags as AI demand outpaces investment

Last month
#
private cloud
#
hybrid cloud
#
digital transformation
AI demand is forcing a rethink of cloud strategy as NTT DATA finds most firms still lag on investment, modernisation and security.
Christinekatziff 25

Flywire appoints Christine Katziff to board & audit

Last month
#
edutech
#
digital transformation
#
fintech
Flywire taps former Bank of America audit chief Christine Katziff for board role as it bolsters oversight of its global payments business.
Flux result 828d8259 2d00 42df a24a 23a43895289b

Smartsheet launches AI server for work management data

Last month
#
devops
#
data analytics
#
digital transformation
Smartsheet unveils an AI server that plugs tools like Claude into live project data, with thousands of early users driving real-time updates.
Email attachment20260325 950094 vqey2h

Gamma urges staged AI rollouts to cut CX transformation risk

Last month
#
crm
#
uc
#
devops
Gamma urges firms to phase AI customer experience rollouts, boosting governance and testing to cut disruption and data quality risks.
Liz lord

OFX appoints Liz Lord to drive broader business offer

Last month
#
digital transformation
#
fintech
#
cx
OFX appoints former PayPal Australia marketer Liz Lord as chief marketing officer to spearhead its shift beyond cross-border payments.
Editorial corporate data center cloud linked secure workflows dashboard integration center

Oracle launches agentic AI tools for databases & apps

Last month
#
crm
#
data protection
#
private cloud
Oracle has woven new agentic AI tools into its core database and Fusion apps, promising secure, real-time automation on live enterprise data.
Stephen bovis  regional managing director  australia and new zealand  oracle

Oracle opens Sydney AI hub for Australia & Oceania

Last month
#
data analytics
#
digital transformation
#
cx
Oracle opens a Sydney AI hub to train, test and fast‑track cloud and AI projects for customers across Australia and Oceania.
Hari

Persistent appoints Hari Abhyankar to lead private equity

Last month
#
data analytics
#
digital transformation
#
ai
Persistent hires Hari Abhyankar as EVP and global head of private equity, sharpening its push into investor and professional services markets.
Pipin

AI agents vs AI automations: how to get the mix right in your future marketing strategy

Last month
#
digital transformation
#
cx
#
martech
B2B marketers are racing to balance AI agents and rule-based automations to personalise at scale without losing the human touch.
Email attachment20260319 3985231 nk632g

Van Weelde Shipping picks Unit4 ERPx for modernisation

Last month
#
digital transformation
#
partner programmes
#
rpa
Rotterdam's Van Weelde Shipping selects Unit4 ERPx to modernise finance and operations while consolidating its enterprise systems.
Ai accounting desk laptop charts errors crossed out invoices

GPT-5.4 tops AI accounting test but errors remain high

Last month
#
digital transformation
#
fintech
#
risk & compliance
GPT-5.4 leads new AI benchmark on real-world accounting tasks, but its 77.3% score leaves firms facing stubborn reliability gaps.
Auto digital transformation business partnership modern office view

MHP named ServiceNow's Automotive Partner of the Year

Last month
#
digital transformation
#
cx
#
martech
ServiceNow names Porsche-owned consultancy MHP Automotive Partner of the Year, citing AI-powered workflows and measurable business results.
Untitled design   2026 03 17t231222.783

LivTech adds CMO & CRO to drive healthcare tech growth

Last month
#
saas
#
partner programmes
#
erp
LivTech names new marketing and revenue chiefs to spearhead its next growth phase in healthcare tech for long-term and in-home care.
Brian winters 1200x677 stretched(2)

AI ambition outpaces readiness for smaller businesses

Last month
#
data protection
#
manufacturing
#
data analytics
SMBs are bullish on AI but a new ECI report finds poor data, scarce skills and unclear use cases are stalling real-world results.
Judson

Microsoft unveils Agent 365 & new Microsoft 365 E7 suite

Last month
#
digital transformation
#
cloud security
#
risk & compliance
Microsoft launches Agent 365 and Microsoft 365 E7, blending AI agents, Copilot upgrades and security tools in a single enterprise push.
Laura fox  1

Trust, transformation and the women leading modern client partnerships

Last month
#
crm
#
digital transformation
#
cx
Women in client leadership are quietly transforming creative-tech partnerships, aligning innovation with trust, governance and measurable growth.