Capterra stories
Why brand visibility is the most critical metric in today's AI-driven world
Last month
#
crm
#
digital transformation
#
cx
As AI transforms search, traditional marketing metrics lose clout, making always-on brand visibility the new make-or-break advantage.
G2's 2026 Best Software Awards reveal major market shifts
Fri, 20th Feb 2026
#
crm
#
uc
#
data protection
G2's 2026 Best Software Awards show buyer loyalties shifting fast, with 47% new top products and a major shake-up in global rankings.
Why smart IT teams should solve device management before chasing AI
Sat, 22nd Nov 2025
#
martech
#
casb
#
supply chain
Small firms expanding remotely face device management chaos, risking compliance crises and productivity loss before AI adoption can begin properly.
Capterra finds AI tools far from being commonplace in HR
Wed, 2nd Aug 2023
#
hcm
#
ai
#
b2b
AI in HR: SMEs need to do more to integrate the technology while addressing concerns of transparency and ethics, according to a Capterra study.
Offboarding strategies crucial during economic downturn
Fri, 7th Jul 2023
#
hcm
#
strategy
#
ex
Over a third of Australian companies have made lay-offs in the last year, according to a study by Capterra. Find out more here.
Australian software spending set to increase in 2023
Fri, 27th Jan 2023
#
supply chain
#
cloud services
#
b2b
Economic instability and a global pandemic have seen many businesses rapidly digitising and investing in various tech solutions.
Chatbots gaining momentum in customer service space
Wed, 15th Jun 2022
#
crm
#
uc
#
martech
Chatbots are gaining momentum in the customer service space, but a human touch still unbeatable, according to a new study.
Australian millennials open-minded about AI-based recruitment
Tue, 26th May 2020
#
ai
#
recruitment
#
dei
AI will play a growing role in stamping out issues such as recruitment bias, but they don't want to see the human element removed entirely.