eCommerceNews New Zealand - Technology news for digital commerce decision-makers

Chatbots stories - Page 31

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OVUM: Where are enterprises looking to really use AI?

Tue, 27th Feb 2018
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Artificial intelligence (AI) remains highly in vogue as a technology topic across the media and within the IT supplier landscape.
Soul machines

Kiwi AI company's digital human being tested at UK bank

Thu, 22nd Feb 2018
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While NatWest will only deploy Soul Machines' technology if it successfully completes a pilot, it could be used to help free up time human advisors.
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Gartner says fertile ground for channel in CX tech

Thu, 22nd Feb 2018
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25% of organisations will use chatbots by 2020 and other predictions for CX tech by analysts at the Gartner Customer Experience Summit 2018 in Tokyo.
Jetstar

Jetstar take their AI assistant global with Facebook Messenger

Thu, 15th Feb 2018
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Jess engages in over 250,000 cross-channel conversations per month and has managed over nine million conversations with Jetstar customers.
Kfa

Kiwibank Fintech Accelerator announces participants of latest cohort

Wed, 14th Feb 2018
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Companies are using blockchain to manage payments, creating chatbots, helping freelancers fulfil their tax obligations, and much more.
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Startup uses chatbot to simplify global digital marketing

Thu, 8th Feb 2018
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MemePR's marketing platform uses artificial intelligence to connect working partners from all around the world with those in need of marketing service.
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Full tech takeover not the answer for retail - analyst.

Wed, 7th Feb 2018
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A digital retail analyst says it is important to look at specific needs, rather than rushing into a completely digital solution.
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Air NZ's AI chatbot turns one

Mon, 5th Feb 2018
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Oscar was first introduced a year ago on the airline's website to answer commonly asked flight, baggage, lounge and Airpoints queries.
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To get ahead with AI, get started with augmented intelligence

Fri, 2nd Feb 2018
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AI is an extension of a human, not a substitute for it. Once we realise this fact, we can appreciate AI for what it truly is.
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Kiwi Startup Spotlight: Why this will be the year chatbots take on customer service

Fri, 2nd Feb 2018
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Within the world of AI, bots are the most understandable application for executives from a deployment and business impact standpoint.
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Exclusive interview: Chatbot 101 with Tim McNamara, founder of The Hut34 Project

Thu, 25th Jan 2018
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The Hut34 Project, founded by Tim McNamara and Peter Godbolt, aims to connect AI engines, IoT devices, and digital services.
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New to VR? Here's how you can use it in the workplace

Mon, 22nd Jan 2018
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Virtual reality isn't just for gamers; it's transforming workplaces by enhancing team building, customer experience, and remote collaboration. Here's how.
Amazon echo

Air New Zealand launching as a skill on Amazon Alexa

Mon, 22nd Jan 2018
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Air New Zealand is pioneering in Australasia with an Alexa skill, letting customers check flight statuses hands-free. It launches in early February.
Spark

Top digital opportunities for Kiwi SMBs going into 2018

Mon, 15th Jan 2018
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New Zealand businesses urged to embrace technology as digital opportunities arise in 2018 - Spark #technology #digitalopportunities.
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Exclusive interview: Chatbot 101 with Tim McNamara, founder of Hut34

Thu, 11th Jan 2018
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Tim McNamara, founder of Hut34, shares insights on chatbots, IoT integration, and tackling Australia's blockchain talent drought in our exclusive interview.
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Five core principles for developing AI for business

Mon, 4th Dec 2017
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Kriti Sharma, Sage VP of bots and AI talks about the fundamentals of AI today and where it's headed in the future.
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Dell Technologies: 2018 will be the year of the mega cloud

Wed, 29th Nov 2017
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Dell Technologies predicts a strong focus on human-machine partnership as one of the key trends in the technology market for 2018.
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Interview: Humans vs. Machines - the importance of knowing who is better at what

Tue, 28th Nov 2017
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Qlik's Josh Good discusses blending human intuition with AI for better data analytics in an exclusive interview.
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Hybrid intelligence: How to scale customer communications with bots

Wed, 22nd Nov 2017
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By 2020, 85% of customer interactions with businesses will be managed through automated intelligence, according to Gartner.
Meet taipei

IoT, AI and mobile gaming in the spotlight at startup festival

Thu, 16th Nov 2017
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Over the next three days, more than 300 startups will congregate in Taiwan's capital for three days full of innovation, networking, and fun.