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ChatGPT stories - Page 26

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Forrester names NICE Contact Centre as a Service Leader

Wed, 29th Mar 2023
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Forrester has named NICE a Leader in Contact Centre as a Service (CCaaS) in a new report for the first quarter of 2023.
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Freshworks brings on new GPT-based enhancements to AI assistant

Tue, 28th Mar 2023
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Using OpenAI's ChatGPT and underlying large language models, the latest generative AI capabilities of Freddy help a wide range of customer-facing professionals.
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Latest NICE offering using OpenAI for customer experience

Tue, 28th Mar 2023
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NICE launches Enlighten Actions, an AI offering that enables businesses to create smart and humanised customer experiences.
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Adobe brings generative AI capabilities to its Experience Cloud

Fri, 24th Mar 2023
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Adobe says Sensei GenAI will act as a co-pilot to help marketers and other customer experience teams increase their productivity.
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Global cloud solutions firm Searce enters ANZ market

Fri, 24th Mar 2023
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digital transformation
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clean technologies
The new market entry will see Searce accelerate digitalisation for businesses locally to enable growth and sustainability.
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Microsoft makes new investments to support its partners

Thu, 23rd Mar 2023
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public cloud
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partner programmes
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Microsoft has detailed some of the new investments it is making to continue to support more of its partners as they invest with Microsoft.
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ContractPodAi launches services hub powered by AI, including ChatGPT

Wed, 22nd Mar 2023
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ContractPodAi, the AI-powered, contract lifecycle management (CLM) platform, has announced the launch of Leah, its new AI services hub.
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Check Point finds potential cybercrime scenarios in ChatGPT4

Mon, 20th Mar 2023
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malware
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Check Point analysed ChatGPT4 and released five scenarios that threat actors can exploit to streamline malicious efforts faster and more precisely.
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Microsoft 365 Copilot launched with next generation AI

Fri, 17th Mar 2023
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copilots
We tuned into Satya Nadella's presentation about the future of Artificial Intelligence, where Microsoft announced a new launch.
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CXone used by more than one million agents and supervisors

Fri, 17th Mar 2023
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NICE has announced that CXone has more than one million agents and supervisors using the complete breadth of its functionality.
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New Relic integrates MLOps capability that monitors OpenAI's GPT

Thu, 16th Mar 2023
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software development
With two lines of code, engineering teams can monitor OpenAI completion queries while simultaneously tracking performance and cost metrics in real-time.
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Salesforce launches Einstein GPT, a world first in AI CRM tech

Wed, 8th Mar 2023
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Salesforce has officially launched Einstein GPT, the world's first generative AI CRM technology, which delivers AI-created content across key interactions.
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IWD 2023: Why automation great for Local Government and their rate payers

Wed, 8th Mar 2023
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local government
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The move to remote work was a seismic shift in the way their projects were managed and delivered for both staff and external consultants.
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IWD 2023: Can AI help to address gender bias in technology?

Wed, 8th Mar 2023
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There's a lot of buzz about ChatGPT right now. I've been testing out the technology and wondering where this innovation will take us.
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Cybercriminals using ChatGPT to generate scams – report

Fri, 3rd Mar 2023
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Cybercriminals are using ChatGPT to create deepfake chatbots, phishing campaigns and malware, according to a new report.
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Revolutionise your marketing strategy in 2023 with these AI tools

Tue, 28th Feb 2023
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If you're a content creator, a marketer, or a business owner, there are numerous AI tools available that can aid you in your day-to-day work.
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Caught in the crosshairs: Tech sector a major target of ransomware

Thu, 23rd Feb 2023
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ransomware
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cybersecurity
The technology sector was a major target of ransomware in Q4 2022; and large IT providers are likely to be targeted in 2023.
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ConnectWise first MSP software vendor to integrate with ChatGPT

Wed, 15th Feb 2023
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it automation
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ConnectWise has announced an integration with OpenAI's ChatGPT, the cutting-edge generative AI language model, with its remote monitoring and management tools.
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NICE launches a conversational CX with ChatGPT-enabled CXone

Wed, 1st Feb 2023
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Integrating CXone Expert and OpenAI's generative modelling enables consumers to resolve issues with human-friendly automated self-service.
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Microsoft announce general availability of Azure OpenAI

Tue, 24th Jan 2023
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datacentre infrastructure
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Microsoft has revealed the general availability of its Azure OpenAI service in a continued effort by Microsoft to democratise AI services.