Customer Success stories - Page 4

NiCE has appointed Arun Chandra as COO to lead its AI-first Global Customer Operations, leveraging his experience from Disney and Meta.

Confluent appoints Kamal Brar as SVP Global Partners and Greg Taylor as SVP APAC GM to expand its data streaming platform globally and in Asia-Pacific.

LogicMonitor appoints John Grosshans as President of Field Operations to accelerate global expansion and unify its go-to-market strategy amid strong growth.

Smartsheet is upgrading its Aligned Partner Programme with new global incentives, tools, and a strategic AWS collaboration to boost enterprise adoption.

PagerDuty appoints Callum Eade as VP of APAC Sales to drive growth after the region's strongest quarterly performance in over three years.

New Relic appoints Simon Rizkalla as VP of Customer Advocacy for Asia-Pacific and Japan to boost observability and AI-driven tech adoption.

JAVLN appoints three senior leaders to boost AI innovation and accelerate expansion across Australia and New Zealand's insurance software markets.

Boomi has appointed Diane Fanelli as Chief Revenue Officer to drive global growth and advance its AI-driven enterprise integration and automation platform.

The new suite is set to help firms adopt AI swiftly, offering tailored support across its cloud and data platforms for real business impact.

RevOps teams now lead B2B sales success by uniting marketing and sales, boosting win rates by 59% and cutting GTM costs by 30%, says Boston Consulting Group.

SugarCRM appoints Maksim Ovsyannikov as Chief Product Officer to lead global AI-driven product strategy and enhance sales automation tools worldwide.

Kordia has appointed Willo Chapman as Head of Sales for Cyber, Cloud and Connectivity to drive digital services growth and customer success in New Zealand.

Amanda McGuckin Hager has been promoted to Chief Marketing Officer and Chief Revenue Officer at TrueDialog, expanding her role to drive growth and revenue strategy.

Akamai launches Partner Connect, a unified global programme offering local benefits, simpler engagement, and tailored incentives for diverse partners worldwide.

Nutanix has been named a Leader in Gartner's 2025 Magic Quadrant for Distributed Hybrid Infrastructure for the second consecutive year.

Fergus has appointed Hugh Walker as Head of Customer Experience to lead customer teams and enhance its job management software platform globally.

Wiise celebrated its top ANZ partners at the third annual awards, honouring excellence across 11 categories including innovation and customer service.

Nick Kempt has been appointed Director of Customer Success and Professional Services for Riverbed in the Asia Pacific and Japan region, leading AI-driven customer strategies.

Smartsheet appoints Stephanie Berner as Chief Customer Officer to enhance customer success and integrate AI across its platform for global growth.

Auckland-based ThinkGo launches to help New Zealand SaaS startups navigate early growth challenges with practical tools and proven strategies.